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Field service software ROI calculator
Plug in 4 numbers about your business — get a realistic estimate of monthly software cost, annual ROI, and payback period. Based on industry-standard 15–25% efficiency gains documented across HVAC, plumbing, electrical, and roofing operations.
Including yourself if you do field work.
Rough estimate. Typical HVAC tech: $250k–$400k. Plumber: $200k–$350k. Solo contractor: $100k–$250k.
Per technician. Industry research averages 6–10 hrs/week for shops without FSM software.
What you charge customers per billable hour.
How the numbers work
Field service software has two distinct ROI levers:
- Time savings (admin reduction). Most contractors waste 6–10 hours/week per tech on scheduling chaos, paper invoicing, hunting for paperwork, and double-data-entry. FSM software typically cuts this by 50–70%. At $100/hr billed rate, that's $13,000–$30,000/year per tech recaptured.
- Revenue uplift (capacity + close-rate). Better dispatching = 8–12% more jobs completed per week. Faster quoting = 15–25% higher quote-to-job conversion. For a $250k/year tech, that's another $20k–$30k/year.
Combined, mid-case ROI on FSM software at small shops (3–15 techs) typically runs 8×–25× the software cost in year one — assuming actual adoption by the team.
How accurate are these numbers
The numbers shown are mid-case estimates using industry-standard assumptions across all platforms in our directory. Your actual ROI depends on team adoption, integration depth with your existing tools (especially QuickBooks), and how disciplined you are about turning admin-time savings into billable work.
Assumptions
- Mid-tier FSM software cost: ~$150/tech/month (per-user pricing) or ~$300/month flat (per-company pricing) for shops under 10 techs
- Admin time recovered by software: 60% of current admin hours
- Recovered admin time converted to billable work: 50% (the other half goes to better planning, training, customer follow-up)
- Revenue uplift from capacity + close-rate gains: 8% annually (conservative mid-case)