Software ยท Canada ยท Head-to-head

Housecall Pro (CA) vs ServiceBox

Two Canada software options, compared side by side for Canada trades.

Which should you choose?

Housecall Pro (CA) and ServiceBox are both Tier S: our check found each one's prices published on its own website, so you can compare their costs before talking to sales. The tier is not a quality ranking: weigh the pros, cons, pricing and Canada-specific notes below against your trade and region.

Housecall Pro (CA)

Tier S ยท Published prices

San Diego field service software used by Canadian pros, priced in USD, with some payment and tax features US-only

Housecall Pro is field service software for home service businesses, founded in 2013 and based in San Diego; it says over 200,000 home service professionals use it. Its help center covers businesses in Canada, but several payment and tax features are limited or unavailable there. The pricing page lists one set of plans, in USD.

Pros

  • + Published pricing, from $59/mo billed annually (USD)
  • + 14-day free trial with no credit card required
  • + Scheduling, dispatching, invoicing and customer communication in one app
  • + Instapay instant payouts work for Pros in Canada

Cons

  • โˆ’ Prices are in USD and exclude sales tax
  • โˆ’ Card readers, ACH payments and Wisetack financing are not available in Canada
  • โˆ’ Automated Sales Tax is not available to Canadian Pros, and only one tax rate applies per invoice
  • โˆ’ Instapay is capped at $10,000 per transaction in Canada, against $50,000 in the US

Canada note

Housecall Pro's pricing page says all prices are in USD and exclude sales tax. Its help center says card readers, ACH payments, Wisetack consumer financing and Automated Sales Tax are not available to Canadian businesses, and Instapay instant payouts are capped at $10,000 per transaction for Pros in Canada, against $50,000 in the US. Only one tax rate can be applied to an invoice at a time, which matters in provinces that charge GST and PST separately.

Typical Canada pricing: USD, excluding sales tax: Basic $59/mo billed annually or $79 monthly (1 user); Essentials $149/mo billed annually or $189 monthly (5 users); Max $299/mo billed annually or $329 monthly (8 users, then $35/mo per additional user); 14-day free trial

ServiceBox

Tier S ยท Published prices

Field service management software from Regina, Saskatchewan, for commercial HVAC, plumbing, electrical and multi-trade contractors

ServiceBox is field service management software run by Jobbox Software, whose terms give an address in Regina, Saskatchewan. It covers customer, site and equipment records, scheduling and dispatch, mobile work orders with an offline mode, timesheets, preventive maintenance, quoting and invoicing, and on the Premium plan vendor orders, inventory and multi-location operations. It targets commercial HVAC, plumbing and mechanical, electrical, refrigeration, fire and life-safety and industrial maintenance contractors.

Pros

  • + Run from Regina, Saskatchewan (Jobbox Software)
  • + Integrates with Sage 50 Canada, QuickBooks Online and QuickBooks Desktop
  • + Published plan prices, with 10% off for annual billing
  • + Work orders, dispatch, timesheets, preventive maintenance and invoicing, with an offline mobile mode

Cons

  • โˆ’ Standard and Premium start at six licensed users; the $75 Starter option is only for qualifying two-user operations
  • โˆ’ Vendor orders, inventory and multi-location need the $330 Premium plan
  • โˆ’ The pricing page does not label the currency of its prices or list the cost of users beyond six
  • โˆ’ Onboarding scope and cost are confirmed with sales, not published

Canada note

ServiceBox describes itself as Built For Canada and is run by Jobbox Software from Regina, Saskatchewan. It integrates with Sage 50 Canada as well as QuickBooks Online and QuickBooks Desktop, and its pricing page says Canadian customers are billed in local currency.

Typical Canada pricing: Standard $210 a month and Premium $330 a month, each with the first 6 users included; Starter $75 a month for qualifying two-user operations; Enterprise quote-based. Annual billing saves 10%. ServiceBox says Canadian and US customers are billed in local currency; its pricing page shows a plain $ sign and does not list the price of users beyond six.

More Canada options

See all Canada software vendors and the rest of the Canada directory.