Software · Canada
ServiceBox
Field service management software from Regina, Saskatchewan, for commercial HVAC, plumbing, electrical and multi-trade contractors
Market position
ServiceBox is field service management software run by Jobbox Software, whose terms give an address in Regina, Saskatchewan. It covers customer, site and equipment records, scheduling and dispatch, mobile work orders with an offline mode, timesheets, preventive maintenance, quoting and invoicing, and on the Premium plan vendor orders, inventory and multi-location operations. It targets commercial HVAC, plumbing and mechanical, electrical, refrigeration, fire and life-safety and industrial maintenance contractors.
Canada-specific note
ServiceBox describes itself as Built For Canada and is run by Jobbox Software from Regina, Saskatchewan. It integrates with Sage 50 Canada as well as QuickBooks Online and QuickBooks Desktop, and its pricing page says Canadian customers are billed in local currency.
Pros
- + Run from Regina, Saskatchewan (Jobbox Software)
- + Integrates with Sage 50 Canada, QuickBooks Online and QuickBooks Desktop
- + Published plan prices, with 10% off for annual billing
- + Work orders, dispatch, timesheets, preventive maintenance and invoicing, with an offline mobile mode
Cons
- − Standard and Premium start at six licensed users; the $75 Starter option is only for qualifying two-user operations
- − Vendor orders, inventory and multi-location need the $330 Premium plan
- − The pricing page does not label the currency of its prices or list the cost of users beyond six
- − Onboarding scope and cost are confirmed with sales, not published
Typical Canada pricing
Standard $210 a month and Premium $330 a month, each with the first 6 users included; Starter $75 a month for qualifying two-user operations; Enterprise quote-based. Annual billing saves 10%. ServiceBox says Canadian and US customers are billed in local currency; its pricing page shows a plain $ sign and does not list the price of users beyond six.
Why this matters for Canada trades
Provinces and territories are responsible for apprenticeship training and trade certification; a Red Seal endorsement on a provincial or territorial certificate shows the holder passed the Red Seal exam but does not by itself certify anyone to carry on a trade. In Ontario, working in one of the 23 compulsory trades needs a valid Certificate of Qualification from Skilled Trades Ontario (or a provisional certificate or registered training agreement), only ESA-licensed contractors may do electrical work for hire, TSSA registers fuels contractors and certifies gas technicians, and WSIB says people who own or run a construction business must, with some exceptions, have WSIB coverage and register. The Canadian payroll tools listed here say they handle CRA remittances and Records of Employment; Quebec payroll adds Revenu Québec remittances, QPP, QPIP and RL-1 reporting, which not every tool covers.
Canadian trades vendor selection is shaped by provincial and territorial trade certification (with the interprovincial Red Seal endorsement), provincial safety regulators and workplace insurance boards such as Ontario’s ESA, TSSA and WSIB, CRA payroll remittances, GST, HST and PST (some provinces charge GST and PST separately), and separate Quebec payroll rules (Revenu Québec, QPP, QPIP). Several software vendors listed here publish prices in US dollars.
Frequently asked
Is ServiceBox a good fit for Canada trades?
ServiceBox is field service management software run by Jobbox Software, whose terms give an address in Regina, Saskatchewan. It covers customer, site and equipment records, scheduling and dispatch, mobile work orders with an offline mode, timesheets, preventive maintenance, quoting and invoicing, and on the Premium plan vendor orders, inventory and multi-location operations. It targets commercial HVAC, plumbing and mechanical, electrical, refrigeration, fire and life-safety and industrial maintenance contractors. ServiceBox describes itself as Built For Canada and is run by Jobbox Software from Regina, Saskatchewan. It integrates with Sage 50 Canada as well as QuickBooks Online and QuickBooks Desktop, and its pricing page says Canadian customers are billed in local currency.
What does ServiceBox cost in Canada?
Standard $210 a month and Premium $330 a month, each with the first 6 users included; Starter $75 a month for qualifying two-user operations; Enterprise quote-based. Annual billing saves 10%. ServiceBox says Canadian and US customers are billed in local currency; its pricing page shows a plain $ sign and does not list the price of users beyond six. Pricing and availability can change by region; confirm current Canada pricing on the vendor's site before committing.
Does ServiceBox publish its prices?
Yes. ServiceBox is Tier S in our Canada directory, which means our check found its prices published on its own website (see the typical pricing above). The tier is not a quality ranking, so compare it against the alternatives for your trade and region.