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Field service software · Canada · Head-to-head

ProgressionLIVE vs ServiceBox

Two Canada field service software options, compared side by side for Canada trades.

Which should you choose?

ServiceBox edges ahead on our Canada tiering (Tier S vs A), but both are workable — the right pick depends on your trade, region, and the Canada-specific notes below.

ProgressionLIVE

Tier A · Workable

Quebec-built, bilingual field-service & dispatch software — 900+ companies, 20K+ users

A Quebec field-service platform (Trois-Rivières, QC) serving 900+ customers and 20,000+ users across HVAC, plumbing, electrical and construction. It digitises intake → scheduling → dispatch → real-time updates → invoicing with accounting integration. Now owned by Montreal-based Valsoft, so it remains Canadian-owned, and its native French/English bilingualism fills a gap none of the other CA software vendors own.

Pros

  • + Quebec-built and bilingual (FR/EN) — the natural fit for French-Canadian trades
  • + Pricing published natively in CAD
  • + Mature (900+ companies, 20K+ users) with real dispatch depth
  • + Canadian-owned (Valsoft, Montreal)

Cons

  • − Strongest in Quebec/Eastern Canada — lighter brand in the West
  • − Base plan not on monthly billing (annual commitment at entry)
  • − Operations-heavy UI vs a 2-person shop
  • − 30+ users must contact sales

Canada note

The clearest fit for Quebec and French-speaking trades — a native bilingual product with CAD pricing, headquartered in Quebec. Distinct from the Anglophone-default FSM tools already listed.

Typical Canada pricing: Tiered in CAD; entry commonly ~CAD$199/mo base; Standard vs Timesheet license types; 10% off annual

ServiceBox

Tier S · Recommended

Regina-built field-service management — a Canadian-made FSM born from a plumbing shop

A Canadian-built FSM platform from Regina, Saskatchewan (vendor Jobbox Software), created when the founders couldn’t find software to run a plumbing company’s work orders. It grew out of HVAC into a full quoting → work-order → scheduling → invoicing → timesheets suite, with early backing from Canadian government innovation programs — a genuinely Canada-origin story with no competing US identity.

Pros

  • + Canadian-built (Regina) with no US-first dilution — true CA-native FSM
  • + Covers HVAC/plumbing/electrical/commercial/industrial/fire
  • + Transparent per-user pricing, month-to-month, easy cancel
  • + Backed early by Canadian government innovation programs

Cons

  • − Smaller brand/scale than Jobber or ServiceTitan
  • − Pricing publicly listed in USD (CAD not posted)
  • − Standard plan has a 6-user minimum
  • − Fewer third-party integrations than the global leaders

Canada note

One of the few field-service platforms actually built and headquartered in Canada (Regina, SK). Its HVAC/plumbing origin means workflows are calibrated for skilled trades.

Typical Canada pricing: From US$35/user/mo (Standard, 6-user min); Premium US$55/user/mo; 10% off annual (CAD not publicly posted)

More Canada options

See all Canada field service software vendors and the rest of the Canada directory.