Software · Canada · Head-to-head
ProgressionLIVE vs ServiceBox
Two Canada software options, compared side by side for Canada trades.
Which should you choose?
ServiceBox is Tier S: our check found its prices published on its own website. ProgressionLIVE is Tier A. Compare the typical pricing shown for each below. The tier is not a quality ranking: weigh the pros, cons, pricing and Canada-specific notes below against your trade and region.
ProgressionLIVE
Tier A · ListedField service and dispatch software from Quebec, owned by Valsoft since 2025, with a mobile app in English, French and Spanish
ProgressionLIVE is field service management software from Diffusion Solutions Intégrées Inc. (Progression), a Quebec-based company operating since 2006. Montreal-based Valsoft Corporation announced its acquisition of Progression on August 14, 2025 and said the company would keep operating autonomously with its leadership in place. The product covers customer intake, scheduling, technician dispatch, real-time updates, mobile invoicing, electronic signatures, photos, SMS notifications and accounting integration. Valsoft says Progression has more than 900 customers and over 20,000 users in HVAC, plumbing, electrical, construction and other field service industries.
Pros
- + Quebec-based company operating since 2006, now owned by Montreal-based Valsoft
- + Mobile app listed in English, French and Spanish
- + Covers intake, scheduling, dispatch, real-time job updates, mobile invoicing and e-signatures
- + Integrates with accounting systems
Cons
- − Prices, plans and contract terms not confirmed: the vendor's website blocked our checks
- − Changed ownership in August 2025, so confirm current terms before signing
- − Built around dispatching work from an office to field technicians, more than a solo operator may need
Canada note
Progression is based in Quebec, and the ProgressionLIVE app on Apple's Canadian App Store is listed in English, French and Spanish. Since August 2025 it has been owned by Valsoft, a Montreal-based company that acquires vertical market software businesses.
ServiceBox
Tier S · Published pricesField service management software from Regina, Saskatchewan, for commercial HVAC, plumbing, electrical and multi-trade contractors
ServiceBox is field service management software run by Jobbox Software, whose terms give an address in Regina, Saskatchewan. It covers customer, site and equipment records, scheduling and dispatch, mobile work orders with an offline mode, timesheets, preventive maintenance, quoting and invoicing, and on the Premium plan vendor orders, inventory and multi-location operations. It targets commercial HVAC, plumbing and mechanical, electrical, refrigeration, fire and life-safety and industrial maintenance contractors.
Pros
- + Run from Regina, Saskatchewan (Jobbox Software)
- + Integrates with Sage 50 Canada, QuickBooks Online and QuickBooks Desktop
- + Published plan prices, with 10% off for annual billing
- + Work orders, dispatch, timesheets, preventive maintenance and invoicing, with an offline mobile mode
Cons
- − Standard and Premium start at six licensed users; the $75 Starter option is only for qualifying two-user operations
- − Vendor orders, inventory and multi-location need the $330 Premium plan
- − The pricing page does not label the currency of its prices or list the cost of users beyond six
- − Onboarding scope and cost are confirmed with sales, not published
Canada note
ServiceBox describes itself as Built For Canada and is run by Jobbox Software from Regina, Saskatchewan. It integrates with Sage 50 Canada as well as QuickBooks Online and QuickBooks Desktop, and its pricing page says Canadian customers are billed in local currency.
More Canada options
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