MrTask (formerly Field Complete) vs Synchroteam
Head-to-head comparison of pricing, features, integrations, and use-case fit.
MrTask (formerly Field Complete)
Service management with built-in marketplace for subcontractors
- Starting price
- From $39.99/mo
- Aggregate rating
- 4.5 / 5
- Best team size
- 3-50
- Free trial
- 14 days
Synchroteam
Global field service management — multi-language, multi-currency
- Starting price
- From $39/mo
- Aggregate rating
- 4.5 / 5
- Best team size
- 5-50
- Free trial
- 14 days
Quick verdict
MrTask (formerly Field Complete): Service businesses that subcontract work — built-in marketplace finds and dispatches verified subs.
Synchroteam: Service businesses with international clients or multi-language teams.
User ratings favor MrTask (formerly Field Complete) (4.5 vs 4.5).
Synchroteam has a lower starting price (From $39/mo).
Decision matrix — which one is right for you?
Pick MrTask (formerly Field Complete) if…
- → Your situation matches MrTask (formerly Field Complete)'s target profile: Service businesses that subcontract work — built-in marketplace finds and dispatches verified subs
Pick Synchroteam if…
- → Your situation matches Synchroteam's target profile: Service businesses with international clients or multi-language teams
- → Budget is the constraint — Synchroteam starts at $39/mo vs $39.99/mo for MrTask (formerly Field Complete)
- → Integration ecosystem matters — Synchroteam has 5 native integrations vs MrTask (formerly Field Complete)'s 3
- → You want a more mature, stable platform — Synchroteam was founded in 2007 (19 years) vs MrTask (formerly Field Complete)'s 2018
Pricing side-by-side
| Tier | MrTask (formerly Field Complete) | Synchroteam |
|---|---|---|
| Tier 1 | Basic — $39/mo | Per user/month — $28/mo |
| Tier 2 | Pro — $79/mo | — |
| Tier 3 | Enterprise — Custom | — |
MrTask (formerly Field Complete) starts at $39.99/mo on Basic. Synchroteam starts at $39/mo on Per user/month and scales to $28/mo on Per user/month. Synchroteam is $1/mo cheaper at the entry tier. At scale (5+ users), both platforms typically converge in price as you climb the tier ladder.
Pros & cons
MrTask (formerly Field Complete)
- + 14-day free trial, no credit card required
- + Higher aggregate user rating (4.5 / 5)
- + Native QuickBooks integration (bidirectional sync)
- + Built-in Stripe payment processing
- + Covers 6 trade verticals — strong multi-vertical fit
- − Smaller user base
- − Sub-marketplace feature isn't useful for everyone
Synchroteam
- + Lower entry price — From $39/mo
- + 14-day free trial, no credit card required
- + Native QuickBooks integration (bidirectional sync)
- + Covers 6 trade verticals — strong multi-vertical fit
- + 19 years of product maturity (founded 2007)
- − Less polished US-centric UX
- − Phone support not 24/7
Implementation timeline comparison
MrTask (formerly Field Complete)
1-3 weeks self-service onboarding
Synchroteam
1-3 weeks self-service onboarding
Enterprise-tier platforms ($250+/user/mo) typically require 3-6 months with dedicated admin time, custom pricebook setup, and phased rollout to field techs. Mid-tier platforms reach operational status in 4-8 weeks with optional paid onboarding. Entry-tier platforms are designed for self-service onboarding in 1-3 weeks. Always plan for 2-4 weeks of parallel operation with your existing system before cutting over.
Feature comparison
Only in MrTask (formerly Field Complete)
- + estimates
- + subcontractor marketplace
- + white label portal
- + automated routing
Both have
- ✓ scheduling
- ✓ dispatching
- ✓ invoicing
Only in Synchroteam
- + gps tracking
- + customer database
- + reporting
- + multi language
Integrations
Only in MrTask (formerly Field Complete)
- + stripe
- + google calendar
Both integrate with
- ✓ quickbooks
Only in Synchroteam
- + xero
- + freshbooks
- + zapier
- + sage
Which fits better in each trade
| Trade | MrTask (formerly Field Complete) fit | Synchroteam fit | Winner |
|---|---|---|---|
| HVAC | 7 / 10 | 7 / 10 | Tie |
| Plumbing | 7 / 10 | 7 / 10 | Tie |
| Electrical | 7 / 10 | 7 / 10 | Tie |
| Appliance Repair | 7 / 10 | 7 / 10 | Tie |
Vertical-fit scores combine feature coverage, customer base concentration, and the tool's own positioning for the trade. See methodology.
Frequently asked questions
Which is better, MrTask (formerly Field Complete) or Synchroteam?
Neither is universally better — they target different buyers. MrTask (formerly Field Complete) is best for Service businesses that subcontract work — built-in marketplace finds and dispatches verified subs. Synchroteam is best for Service businesses with international clients or multi-language teams. See the decision matrix above for situation-specific guidance, or jump to the per-vertical winner table if you're in a specific trade.
Is MrTask (formerly Field Complete) cheaper than Synchroteam?
Synchroteam has a lower starting price (From $39/mo vs From $39.99/mo). However, total cost depends on team size, features needed, and tier — see the full pricing breakdown above.
Can MrTask (formerly Field Complete) and Synchroteam integrate with QuickBooks?
MrTask (formerly Field Complete) integrates with QuickBooks natively. Synchroteam integrates with QuickBooks natively. Both work with QuickBooks Online; confirm QuickBooks Desktop support before signing if your accountant uses Desktop.
Do MrTask (formerly Field Complete) or Synchroteam offer a free trial?
MrTask (formerly Field Complete): 14-day free trial, no credit card required. Synchroteam: 14-day free trial, no credit card required.
How long does MrTask (formerly Field Complete) vs Synchroteam take to implement?
MrTask (formerly Field Complete): 1-3 weeks self-service onboarding. Synchroteam: 1-3 weeks self-service onboarding. Implementation length scales with pricing tier — enterprise platforms ($250+/user/mo) require 3-6 months with dedicated admin time; mid-tier platforms typically reach operational status in 4-8 weeks with optional paid onboarding.
Can I migrate from MrTask (formerly Field Complete) to Synchroteam (or vice versa)?
Yes, but expect data normalization work. Customer records and active jobs typically import cleanly via CSV. Historical job data, recurring service agreements, and custom pricebooks rarely transfer perfectly — most shops leave historical data in the source system as archival reference rather than migrating it. Budget 2-4 weeks of parallel operation between the two systems during the cutover.
MrTask (formerly Field Complete) vs Synchroteam: which has better customer support?
Both MrTask (formerly Field Complete) and Synchroteam offer email support across all tiers, with phone and live chat typically reserved for higher tiers. Response time SLAs vary by tier — entry-tier customers usually get 24-48 hour email response; enterprise customers get dedicated account managers with same-day response. Read recent G2 reviews specifically for support-quality signals before committing.
Which is better for solo contractors vs growing teams?
For solo contractors and 2-3 person teams, the lower-priced option (Synchroteam) typically wins on cost without sacrificing core features. For growing teams (5-15 employees), evaluate based on which platform's upper tiers include the features you'll need at your 12-18 month projected scale rather than buying for today's team size. For established 15+ employee operations, the depth of enterprise features (reporting, multi-location, marketing attribution) matters more than entry-tier price.
Need a deeper look?
See our full reviews with detailed pricing tiers, integration depth, and weaknesses.