MrTask (formerly Field Complete) Review
Service management with built-in marketplace for subcontractors
Score
Score
▸ How we scored MrTask (formerly Field Complete): 7.5/10
| Factor | Weight | Sub-score |
|---|---|---|
| Vertical fit | 40% | 7.0/10 |
| User ratings (G2 + Capterra) | 30% | 9.1/10 |
| Pricing transparency | 10% | 10.0/10 |
| Feature depth | 10% | 7.0/10 |
| Integration coverage | 10% | 3.0/10 |
Weighted composite, applied identically to every vendor — no vendor pays to change it. Full Fit Score methodology →
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Quick verdict
MrTask (formerly Field Complete) is best for Service businesses that subcontract work — built-in marketplace finds and dispatches verified subs. Pricing starts at $39.99/mo. 4.5 / 5 aggregate user rating. 14-day free trial available.
About MrTask (formerly Field Complete)
Field Complete is the modern service management platform with a built-in subcontractor marketplace, founded in 2018 in Atlanta and now serving service businesses that use subcontracted labor alongside in-house techs. The product fills a specific gap that general FSM platforms underserve: operations that meaningfully scale through subcontractor relationships rather than just hiring more W-2 employees, with the subcontractor coordination workflow as a first-class feature rather than a workaround.
What separates Field Complete from competitors is the subcontractor marketplace. Most FSM platforms treat subcontractors as edge cases — operations track them as 1099 contractors in payroll but use the same workflows as W-2 techs. Field Complete makes subcontractor coordination a core platform feature: vetted sub network with pre-screened backgrounds and qualifications, automated routing to available subs based on skills and location, transparent rate negotiation, and quality tracking with customer feedback. For service operations growing through subcontractor relationships (common in property maintenance, multi-location service, and capacity overflow scenarios), this architecture significantly reduces coordination overhead.
Pricing is per-user across three tiers: Basic at $39/user/month for core FSM with subcontractor coordination, Pro at $79/user/month adding white-label customer portal and automated routing, and Enterprise custom-quoted for operations 50+ users with advanced workflow customization. The 14-day free trial allows substantial evaluation including subcontractor marketplace access.
Integration coverage includes QuickBooks for accounting, Stripe for payment processing, and Google Calendar for scheduling sync. The integration footprint reflects Field Complete's positioning toward small-mid service businesses that subcontract work; enterprise integrations (Salesforce, NetSuite) require Enterprise tier engagement.
The trade-off: Field Complete's subcontractor marketplace is the platform's biggest differentiator — but it's only valuable for operations that actually use subcontracted labor meaningfully. Pure W-2-employee operations get standard FSM functionality similar to mid-tier competitors without leveraging the differentiator. Newer platform (2018) means smaller user base and fewer case studies than established FSM. For service operations 3-50 employees that meaningfully use subcontractors — property maintenance, multi-location service, capacity overflow handling — Field Complete is consistently the strongest specialty fit.
Pricing
| Tier | Price | Notes |
|---|---|---|
| Basic | $39/mo | Entry tier |
| Pro | $79/mo | |
| Enterprise | Custom quote | Top tier |
Per company/month: Bronze $39.99/mo (~$31.67/mo billed annually), Silver $199.99, Gold $399.99, Platinum custom-quoted.
MrTask (formerly Field Complete) starts at $39.99/mo on the Basic tier. The Basic → Pro → Enterprise ladder places it in the budget-friendly entry tier segment of the FSM market. At this price point you're getting core scheduling, invoicing, and a mobile app — but expect to upgrade once you need advanced features like dispatch optimization, automated reminders, or recurring-service contracts. 14-day free trial available — no credit card typically required.
Pricing verified 2026-07-10. Vendors change pricing without notice; verify with MrTask (formerly Field Complete) before purchasing.
Estimate uses the published starting tier and detects per-user vs per-company pricing automatically. For an exact quote at your team size and feature requirements, request a quote from MrTask (formerly Field Complete).
Key features
Integrations
Pros
- + Built-in subcontractor marketplace
Vetted sub network with pre-screened backgrounds, automated routing based on skills and location, transparent rate negotiation. Unique among FSM platforms — most treat subcontractors as edge cases requiring manual workflow workarounds.
- + Automated routing for subs
Pro tier and above include automated job-to-sub matching based on skills, location, availability, and historical performance. Eliminates the manual phone-around process most operations use to find available subs for capacity overflow.
- + White-label customer portal
Pro tier and above include customer-facing portal with the operation's branding (not Field Complete branding). Important for operations doing significant subcontracted work where customers shouldn't see the platform branding.
- + Strong 4.5 G2 / 4.6 Capterra rating
Reflects clear positioning and consistent execution at the subcontractor-coordination tier. Top quartile for FSM platforms in the mid-market segment.
- + Modern UI (founded 2018)
Built as modern cloud-native FSM with mobile-first architecture. UI quality and mobile performance competitive with FieldPulse, Sera Systems, and other recent FSM entrants.
- + Affordable Basic tier at $39/user/month
Among the more accessible mid-tier FSM pricing. Operations can get core FSM + subcontractor marketplace access without committing to higher tier features they may not need.
Cons
- − Subcontractor marketplace only valuable if you use subs
The platform's biggest differentiator is only valuable for operations that meaningfully use subcontracted labor. Pure W-2-employee operations get standard mid-tier FSM functionality similar to FieldPulse, Synchroteam, or Service Fusion without leveraging Field Complete's unique strength.
- − Smaller user base than established FSM
2018 founding with smaller user community than Jobber, Housecall Pro, or ServiceTitan. Fewer case studies, smaller online community, fewer third-party guides. Affects availability of consultants familiar with Field Complete specifically.
- − Per-user pricing scales with team size
At $39-$79 per user per month, large operations (25+ users) hit $975-$1,975 per month. Subcontractor marketplace fees may also apply for jobs routed through the platform. Cost-benefit depends on whether the subcontractor coordination efficiency pays back the subscription.
- − Limited integration ecosystem
QuickBooks, Stripe, Google Calendar — covers essentials but smaller than established FSM platforms. Operations needing CRM integrations, marketing automation, or specialty tools depend on Zapier workflows.
- − Subcontractor quality depends on regional sub network density
The vetted sub network has stronger coverage in major metros than rural areas. Operations in regions with thin subcontractor populations may find the marketplace less useful — most subs in their region aren't on Field Complete's network.
Implementation timeline
1–3 weeks for a small team
Plan for 2-4 weeks for full deployment. Field Complete's onboarding is self-service at Basic tier with email support; Pro and Enterprise tiers include guided implementation. Realistic timeline for a 10-tech service operation that uses subcontractors: Week 1 account setup, customer/property data import, service catalog setup with pricing, mobile app rollout to W-2 techs, subcontractor marketplace activation and network browse to identify subs in your service area. Week 2 sub-coordination workflow setup including rate cards for typical job types, quality tracking parameters, and dispatch routing rules; office staff training on hybrid W-2 + sub dispatching. Week 3 first jobs dispatched through Field Complete including subcontracted overflow work; quality feedback loop established with customer post-job surveys. Week 4 white-label customer portal launched (Pro tier and above) with operation's branding; financial integration with QuickBooks verified for both W-2 and 1099 contractor billing. For operations migrating from spreadsheet-based sub coordination or phone-based dispatching, the migration is largely a workflow shift — the platform replaces ad-hoc processes with structured coordination. For operations migrating from competitor FSM, customer and service catalog data typically import via CSV; sub coordination workflows need configuration in Field Complete's structure.
Best for / Watch out for
Best for
Service businesses that subcontract work — built-in marketplace finds and dispatches verified subs
Watch out for
Smaller user base; sub-marketplace feature isn't useful for everyone
Available for these trades
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User reviews
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Frequently asked questions
Who is Field Complete best for?
Service operations 3-50 employees that meaningfully use subcontracted labor — property maintenance companies, multi-location service operations, capacity overflow handlers, and 1099-heavy operations. The subcontractor marketplace is the platform's biggest differentiator and only valuable if you actually use subs. Pure W-2-employee operations get standard mid-tier FSM functionality similar to FieldPulse or Synchroteam without leveraging Field Complete's unique strength.
How does Field Complete's subcontractor marketplace work?
Vetted sub network with pre-screened backgrounds, qualifications, and insurance verification. When you have a job that needs subcontracted labor, Field Complete's automated routing matches the job to available subs in your area based on skills, location, and historical performance. Rate negotiation happens through the platform with transparent pricing. Quality tracking with customer feedback flows back to sub ratings. Eliminates the manual phone-around process most operations use to find available subs.
How does Field Complete compare to general FSM platforms?
For pure W-2-employee operations: Field Complete is comparable to FieldPulse, Synchroteam, or Service Fusion at similar pricing — solid mid-tier FSM but no unique differentiator. For operations using subcontractors: Field Complete is meaningfully better than general FSM because the sub marketplace eliminates manual coordination overhead. Evaluate based on whether subcontracted labor is a meaningful part of your operations.
Does Field Complete handle the 1099 contractor relationships?
Yes — Field Complete is built around 1099 subcontractor coordination as a first-class feature. Operations can manage sub assignments, rate cards, quality tracking, and 1099 documentation through the platform. The QuickBooks integration handles 1099-related accounting (vendor records, 1099 reporting). For pure W-2 operations without 1099 work, the sub coordination features stay unused.
Is Field Complete worth $39-$79 per user per month?
For operations that meaningfully use subcontracted labor, yes — the sub marketplace and automated routing typically save 10-20 hours per week of manual sub coordination, paying back the subscription cost. For operations without significant subcontracted labor, Field Complete is comparable to other mid-tier FSM and the choice comes down to UI preference and integration needs. Worth evaluating via the 14-day free trial whether the sub marketplace network has good coverage in your specific service area.
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