FieldEdge vs Service Fusion
Head-to-head comparison of pricing, features, integrations, and use-case fit.
FieldEdge
Service management built for HVAC, plumbing, and electrical
- Starting price
- Custom quote
- Best team size
- 5-30
- Free trial
- None listed
Service Fusion
All-in-one field service software
- Starting price
- From $208/mo
- Best team size
- 5-50
- Free trial
- None listed
What actually separates them
Only the points where our data on FieldEdge and Service Fusion differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Price transparency: Service Fusion publishes its prices (From $208/mo). FieldEdge does not, so you need a quote from FieldEdge to compare them.
- → Trades served: Service Fusion serves Roofing, General Contractors, Landscaping & Lawn Care, Cleaning Services, Pool Service, Garage Door, Handyman Services, Solar, Painting, Pressure Washing & Window Cleaning. The other tool's entry does not list them.
- → Integrations listed for one tool only: Service Fusion: acorn finance.
- → Fit for shared trades: Service Fusion scores higher for Appliance Repair (8/10 vs 7/10).
- → Features listed for one tool only: FieldEdge: quickbooks integration, mobile app, agreements; Service Fusion: scheduling, invoicing, gps tracking.
Quick verdict
FieldEdge: HVAC, plumbing and electrical contractors who run QuickBooks and want service agreements and flat-rate pricing.
Service Fusion: Growing service businesses that want unlimited users on a flat monthly price.
Vertical fit favors Service Fusion in 1 of 5 shared trades.
Service Fusion publishes its prices (From $208/mo); FieldEdge quotes only.
Service Fusion lists more integrations in our data (3 vs 2).
Decision matrix: which one is right for you?
Pick FieldEdge if…
- → Your situation matches FieldEdge's target profile: HVAC, plumbing and electrical contractors who run QuickBooks and want service agreements and flat-rate pricing
- → You want a longer track record: FieldEdge was founded in 1980, Service Fusion in 2014
Pick Service Fusion if…
- → Your situation matches Service Fusion's target profile: Growing service businesses that want unlimited users on a flat monthly price
- → You work in Appliance Repair: Service Fusion has the higher vertical-fit score there (Appliance Repair: 8/10 vs 7/10)
- → You want to budget before asking for a quote: Service Fusion publishes its prices (From $208/mo); FieldEdge quotes only
- → You serve several trades: Service Fusion serves 15 trades in our data, against 5 for FieldEdge
Pricing side-by-side
| Tier | FieldEdge | Service Fusion |
|---|---|---|
| Tier 1 | Select: quote | Starter: $208/mo |
| Tier 2 | Premier: quote | Plus: $325/mo |
| Tier 3 | Elite: quote | Pro: $533/mo |
FieldEdge publishes no price, so ask for a written quote for your team size. Service Fusion starts at $208 a month for the company on Starter; its top published tier, Pro, is $533 a month.
Pros & cons
FieldEdge
- + QuickBooks integration listed (QuickBooks Desktop, QuickBooks Online)
- + Serves 5 trades in our data
- + Founded in 1980
- − HVAC, plumbing and electrical focus only
- − No published pricing and no free trial
- − Plans include a small number of mobile licenses
- − No published price: you need a quote
Service Fusion
- + Publishes its prices; FieldEdge quotes only
- + Higher vertical-fit score for Appliance Repair
- + QuickBooks integration listed (QuickBooks Online, QuickBooks Desktop)
- + Serves 15 trades in our data
- + Founded in 2014
- − Higher entry price than per-seat plans for small teams
- − Inventory, job costing and integrated voice start on Plus
- − GPS tracking and some document features are add-ons
- − No free trial listed
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for FieldEdge only
- + quickbooks integration
- + mobile app
- + agreements
- + flat rate pricing
- + kpi dashboards
- + performance pay
Listed for both
- ✓ dispatching
Listed for Service Fusion only
- + scheduling
- + invoicing
- + gps tracking
- + voip phone
- + esignature
- + inventory
- + unlimited users
Integrations
Listed for FieldEdge only
None
Listed for both
- ✓ quickbooks desktop
- ✓ quickbooks online
Listed for Service Fusion only
- + acorn finance
Which fits better in each trade
| Trade | FieldEdge fit | Service Fusion fit | Winner |
|---|---|---|---|
| HVAC | 9 / 10 | 9 / 10 | Tie |
| Plumbing | 9 / 10 | 9 / 10 | Tie |
| Electrical | 9 / 10 | 9 / 10 | Tie |
| Locksmith | 7 / 10 | 7 / 10 | Tie |
| Appliance Repair | 7 / 10 | 8 / 10 | Service Fusion |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, FieldEdge or Service Fusion?
It depends on your trade, team size and budget. FieldEdge is best for HVAC, plumbing and electrical contractors who run QuickBooks and want service agreements and flat-rate pricing. Service Fusion is best for growing service businesses that want unlimited users on a flat monthly price. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is FieldEdge cheaper than Service Fusion?
Service Fusion publishes its prices (From $208/mo); FieldEdge quotes only, so ask FieldEdge for a written quote at your team size before comparing.
Can FieldEdge and Service Fusion integrate with QuickBooks?
FieldEdge lists QuickBooks Desktop and QuickBooks Online. Service Fusion lists QuickBooks Online and QuickBooks Desktop. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do FieldEdge or Service Fusion offer a free trial?
FieldEdge: no free trial in our data. Service Fusion: no free trial in our data.
Can I move from FieldEdge to Service Fusion (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
FieldEdge vs Service Fusion: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts FieldEdge's best team size at 5-30 and Service Fusion's at 5-50. FieldEdge's entry price is no published price (quote only); Service Fusion's is $208 a month for the company. Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check FieldEdge and Service Fusion against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.