Service Fusion Review
All-in-one field service software
Fit Score
Fit Score
▸ How we scored Service Fusion: 8.4/10
| Factor | Weight | Sub-score |
|---|---|---|
| Vertical fit (best trade) | 60% | 9.0/10 |
| Pricing transparency | 20% | 10.0/10 |
| Integration coverage | 20% | 5.0/10 |
Weighted composite, applied identically to every vendor; no vendor pays to change it. Full Fit Score methodology →
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Quick verdict
Service Fusion is best for Growing service businesses that want unlimited users on a flat monthly price. Pricing starts at $208/mo for the company. Trade fit of 8/10 or higher: HVAC, Plumbing, Electrical and 1 more.
Reviews on review sites
We do not copy third-party review scores onto this page: they change often and we could not verify them. Read Service Fusion's current reviews at the source.
About Service Fusion
Service Fusion is field service management software founded in 2014 and based in Irving, Texas; EverCommerce acquired it in December 2020. Its differentiator is pricing: every plan includes unlimited users, for a flat $208, $325 or $533 a month billed annually ($245, $382 or $627 month-to-month).
That flat price changes the math as a team grows. Jobber and Housecall Pro price by team size or charge for users beyond each plan's allowance, so Service Fusion costs more than they do for a small team and can cost less for a large one. Price your own headcount on each vendor's current pricing page before deciding; the crossover depends on which plans you'd need.
Starter covers customer management, estimates, scheduling and dispatching, invoicing, integrated payments, QuickBooks integration, reporting and text messaging. Plus adds inventory management, job costing, job photos and integrated voice and text; Pro adds an open API, eSign and custom documents, a customer web portal and progressive billing. GPS fleet tracking and the ServiceCall.ai call tracker are add-ons, and homeowner financing runs through Acorn Finance inside estimates, jobs and invoices.
Pricing
| Tier | Price | Notes |
|---|---|---|
| Starter | $208/mo | Lowest price in this table |
| Plus | $325/mo | |
| Pro | $533/mo | Highest price in this table |
Flat per-company pricing with unlimited users at every tier: Starter $208/mo, Plus $325/mo, Pro $533/mo billed annually (15% discount, charged as one annual payment at sign-up) or $245/$382/$627 month-to-month, with no contract requirement. A free demo is offered; no free trial is listed. Verified against servicefusion.com/pricing 2026-10-08.
Service Fusion starts at $208/mo for the company (Starter tier). That is a price for the company, not per user: spread across a 5-person team it works out to about $42 per user. Its starting price places it in our entry price band (under $100 per user per month). The tier prices in the table above run from $208 to $533/mo; the pricing note gives the billing terms and any other published prices.
Pricing verified 2026-10-08. Prices can change, so confirm them with Service Fusion before purchasing.
Cost by crew size
Monthly cost of the cheapest Service Fusion plan that allows each number of users, worked out from the plan prices and user rules on its pricing page, counting every tech as a full user. Plan prices and extra-user fees only: job, appointment and other usage limits, add-ons, setup fees and payment processing are not included; where a plan's usage limit is recorded, it is named under the figure.
| Users | Billed annually where offered | Billed monthly |
|---|---|---|
| 1 | $208/mo Starter | $245/mo Starter |
| 3 | $208/mo Starter | $245/mo Starter |
| 5 | $208/mo Starter | $245/mo Starter |
| 10 | $208/mo Starter | $245/mo Starter |
Source: servicefusion.com/pricing, read 2026-10-08.
Switching from another tool? Estimate the 12-month cost of switching →
Key features
Integrations
Pros
- + Unlimited users on every plan
Every plan includes unlimited users at a flat monthly price, so adding technicians doesn't raise the bill. For larger teams that can undercut per-seat pricing; price your own headcount to check.
- + QuickBooks Online and Desktop
Service Fusion integrates with both QuickBooks Online and QuickBooks Desktop: invoices and payments created in Service Fusion sync to QuickBooks, and customer records stay aligned. Useful if your accountant still runs Desktop.
- + Voice, text and call tracking
Plus adds integrated voice and text, and the ServiceCall.ai add-on records and transcribes calls and tracks call reasons and outcomes.
- + Core workflow on the entry plan
Starter ($208/month billed annually) already includes scheduling and dispatching, estimates, invoicing, integrated payments, QuickBooks integration, reporting and text messaging.
- + Homeowner financing through Acorn Finance
Customers can apply for financing while reviewing estimates, jobs or invoices, and Service Fusion advertises $0 dealer fees for the contractor.
- + Progressive billing and eSign on Pro
Pro adds progressive billing, eSign and custom documents and a customer web portal, useful for larger or project-style jobs.
Cons
- − Higher entry price for small teams
Starter is $208/mo billed annually ($245 month-to-month), several times Jobber Core ($29/mo billed annually). The flat price only pays off once your team is large enough; solo and very small shops are usually cheaper on per-seat plans.
- − Key features sit on Plus, Pro or add-ons
Inventory, job costing and integrated voice start on Plus; eSign, the customer portal and progressive billing are Pro features or add-ons; GPS fleet tracking is an add-on. Price the plan and add-ons you'll actually use.
- − No free trial listed
The pricing page doesn't list a self-serve free trial, so expect to evaluate it through a demo.
Implementation
Service Fusion advertises personalized onboarding. Plan the usual phases: import customers and data (CSV or QuickBooks), configure services, pricing and workflows, train office staff on dispatching and invoicing, then train field techs on the mobile app and run in parallel with your old system before cutting over. If you add integrated voice or ServiceCall.ai, number porting and call-flow setup add time; if you use QuickBooks, agree the sync settings with your accountant before the first sync.
Best for / Watch out for
Best for
Growing service businesses that want unlimited users on a flat monthly price
Watch out for
Higher entry price than per-seat plans for small teams; inventory, job costing and integrated voice start on Plus; GPS tracking and some document features are add-ons; no free trial listed
Available for these trades
WrenchStack Awards
Editorial recognitions Service Fusion received in our 2026 awards. See full methodology →
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User reviews
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Frequently asked questions
When does Service Fusion become cheaper than Jobber or Housecall Pro?
Once your team is big enough that the others' team-size pricing passes Service Fusion's flat fee. Service Fusion is $208, $325 or $533 a month billed annually with unlimited users; Jobber prices plans by team size, and Housecall Pro includes 1, 5 or 8 users per plan, with extra users on Max at $35 a month. Price your actual headcount on each current pricing page, since the crossover depends on which plan you'd need.
Does Service Fusion work for solo contractors?
Technically yes, but the math rarely favors it. Starter is $245/mo month-to-month ($208/mo billed annually), about five times Jobber Core's month-to-month price ($49/mo). Solo contractors and very small shops are usually better served by per-seat plans.
Does Service Fusion work with QuickBooks Desktop?
Yes. Service Fusion supports both QuickBooks Desktop and QuickBooks Online. Invoices and payments created in Service Fusion sync to QuickBooks, and customer records stay aligned between the two systems.
Can I add unlimited techs without paying more?
Yes. Every plan includes unlimited users. Plus and Pro add features (inventory, job costing, voice, eSign, customer portal, progressive billing), not seats.
How does Service Fusion compare to ServiceTitan?
They serve different buyers. ServiceTitan publishes no prices (its pricing page says pricing is per technician) and sells deep marketing attribution, pricebook and dispatch tools to larger shops. Service Fusion publishes flat pricing ($208-$533/mo billed annually) with unlimited users for shops that want the core workflow without per-seat costs.
Ready to try Service Fusion?
Pricing starts at $208/mo for the company.
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