Jobber vs mHelpDesk
Head-to-head comparison of pricing, features, integrations, and use-case fit.
Jobber
Field service management for growing service businesses
- Starting price
- From $29/mo
- Best team size
- 1-30
- Free trial
- 14 days
mHelpDesk
Field service software for small businesses
- Starting price
- Custom quote
- Best team size
- 3-25
- Free trial
- None listed
What actually separates them
Only the points where our data on Jobber and mHelpDesk differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Price transparency: Jobber publishes its prices (From $29/mo). mHelpDesk does not, so you need a quote from mHelpDesk to compare them.
- → Trades served: Jobber serves Roofing, General Contractors, Landscaping & Lawn Care, Pest Control, Pool Service, Locksmith, Garage Door, Restoration, Painting, Flooring, Waste & Junk Removal, Pressure Washing & Window Cleaning. The other tool's entry does not list them.
- → Free trial: Jobber offers a 14-day free trial. Our data records no free trial for mHelpDesk.
- → Integrations listed for one tool only: Jobber: xero, stripe, zapier, mailchimp; mHelpDesk: quickbooks desktop, quickbooks enterprise.
- → Fit for shared trades: Jobber scores higher for HVAC (9/10 vs 7/10), Plumbing (9/10 vs 5/10), Electrical (9/10 vs 5/10).
- → Features listed for one tool only: Jobber: client portal, quotes, team management; mHelpDesk: dispatching, estimates, customer portal.
Quick verdict
Jobber: Small and mid-size home service businesses (1-30 people) that want quoting, scheduling, invoicing and payments in one app.
mHelpDesk: Small home-service shops needing QuickBooks-tight FSM.
Vertical fit favors Jobber in 6 of 6 shared trades.
Jobber publishes its prices (From $29/mo); mHelpDesk quotes only.
Jobber lists more integrations in our data (8 vs 4).
Decision matrix: which one is right for you?
Pick Jobber if…
- → Your situation matches Jobber's target profile: Small and mid-size home service businesses (1-30 people) that want quoting, scheduling, invoicing and payments in one app
- → You want to try before buying: Jobber offers a 14-day free trial; our data records none for mHelpDesk
- → You work in HVAC, Plumbing or Electrical: Jobber has the higher vertical-fit score there (HVAC: 9/10 vs 7/10)
- → You want to budget before asking for a quote: Jobber publishes its prices (From $29/mo); mHelpDesk quotes only
- → You serve several trades: Jobber serves 18 trades in our data, against 6 for mHelpDesk
- → Integrations matter: Jobber lists 8 integrations in our data, against 4 for mHelpDesk
Pick mHelpDesk if…
- → Your situation matches mHelpDesk's target profile: Small home-service shops needing QuickBooks-tight FSM
Pricing side-by-side
| Tier | Jobber | mHelpDesk |
|---|---|---|
| Tier 1 | Core: $29/mo | Custom quote: quote |
| Tier 2 | Connect: $99/mo | - |
| Tier 3 | Grow: $149/mo | - |
| Tier 4 | Plus: $399/mo | - |
Jobber starts on Core, at $29 a month base, more as users are added; its top published tier, Plus, is $399 a month. mHelpDesk publishes no price, so ask for a written quote for your team size.
Pros & cons
Jobber
- + Publishes its prices; mHelpDesk quotes only
- + 14-day free trial
- + Higher vertical-fit score for HVAC, Plumbing or Electrical
- + QuickBooks integration listed (QuickBooks Online)
- + Stripe integration listed
- − The pricing page lists no inventory feature on any plan
- − QuickBooks Online and Xero sync start on the Connect plan, and Core lists neither
- − Built for small and mid-size crews rather than large multi-location operations
mHelpDesk
- + QuickBooks integration listed (QuickBooks Desktop, QuickBooks Online, QuickBooks Enterprise)
- + Serves 6 trades in our data
- + Founded in 2007
- − No published pricing (custom quote only) and no stated free-trial length
- − Long-established product that newer platforms often out-publish on features
- − No free trial in our data (Jobber offers 14 days)
- − No published price: you need a quote
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for Jobber only
- + client portal
- + quotes
- + team management
- + online booking
- + automated followup
- + two way texting
Listed for both
- ✓ scheduling
- ✓ invoicing
Listed for mHelpDesk only
- + dispatching
- + estimates
- + customer portal
- + inventory
- + recurring jobs
Integrations
Listed for Jobber only
- + xero
- + stripe
- + zapier
- + mailchimp
- + google local services
- + gusto
Listed for both
- ✓ quickbooks online
- ✓ google calendar
Listed for mHelpDesk only
- + quickbooks desktop
- + quickbooks enterprise
Which fits better in each trade
| Trade | Jobber fit | mHelpDesk fit | Winner |
|---|---|---|---|
| HVAC | 9 / 10 | 7 / 10 | Jobber |
| Plumbing | 9 / 10 | 5 / 10 | Jobber |
| Electrical | 9 / 10 | 5 / 10 | Jobber |
| Cleaning Services | 9 / 10 | 7 / 10 | Jobber |
| Appliance Repair | 7 / 10 | 5 / 10 | Jobber |
| Handyman Services | 9 / 10 | 5 / 10 | Jobber |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, Jobber or mHelpDesk?
It depends on your trade, team size and budget. Jobber is best for small and mid-size home service businesses (1-30 people) that want quoting, scheduling, invoicing and payments in one app. mHelpDesk is best for small home-service shops needing QuickBooks-tight FSM. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is Jobber cheaper than mHelpDesk?
Jobber publishes its prices (From $29/mo); mHelpDesk quotes only, so ask mHelpDesk for a written quote at your team size before comparing.
Can Jobber and mHelpDesk integrate with QuickBooks?
Jobber lists QuickBooks Online. mHelpDesk lists QuickBooks Desktop and QuickBooks Online and QuickBooks Enterprise. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do Jobber or mHelpDesk offer a free trial?
Jobber: a 14-day free trial. mHelpDesk: no free trial in our data.
Can I move from Jobber to mHelpDesk (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
Jobber vs mHelpDesk: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts Jobber's best team size at 1-30 and mHelpDesk's at 3-25. Jobber's entry price is $29 a month base, more as users are added; mHelpDesk's is no published price (quote only). Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check Jobber and mHelpDesk against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.