Jobber vs Smart Service
Head-to-head comparison of pricing, features, integrations, and use-case fit.
Jobber
Field service management for growing service businesses
- Starting price
- From $29/mo
- Best team size
- 1-30
- Free trial
- 14 days
Smart Service
QuickBooks-based scheduling and dispatch for service businesses
- Starting price
- From $129.99/mo, 3-user minimum
- Best team size
- 3-25
- Free trial
- None listed
What actually separates them
Only the points where our data on Jobber and Smart Service differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Entry price: Jobber starts at $29 a month base, more as users are added; Smart Service starts at $129.99 per user a month, 3-user minimum.
- → Trades served: Jobber serves Roofing, Restoration, Flooring, Waste & Junk Removal; Smart Service serves Solar, Fire Protection & Life Safety. The other tool's entry does not list them.
- → Free trial: Jobber offers a 14-day free trial. Our data records no free trial for Smart Service.
- → Integrations listed for one tool only: Jobber: xero, stripe, zapier, google calendar; Smart Service: quickbooks desktop, quickbooks enterprise, twilio.
- → Fit for shared trades: Jobber scores higher for HVAC (9/10 vs 8/10), Plumbing (9/10 vs 8/10), Electrical (9/10 vs 7/10).
- → Features listed for one tool only: Jobber: invoicing, client portal, quotes; Smart Service: dispatching, quickbooks sync realtime, mobile app.
Quick verdict
Jobber: Small and mid-size home service businesses (1-30 people) that want quoting, scheduling, invoicing and payments in one app.
Smart Service: HVAC, plumbing and other service shops that run on QuickBooks and want scheduling and dispatch built around it.
Vertical fit favors Jobber in 7 of 14 shared trades.
Jobber has the lower starting price (From $29/mo).
Jobber lists more integrations in our data (8 vs 4).
Decision matrix: which one is right for you?
Pick Jobber if…
- → Your situation matches Jobber's target profile: Small and mid-size home service businesses (1-30 people) that want quoting, scheduling, invoicing and payments in one app
- → Entry price matters most: Jobber starts at $29 a month base, more as users are added; Smart Service starts at $129.99 per user a month, 3-user minimum
- → You want to try before buying: Jobber offers a 14-day free trial; our data records none for Smart Service
- → You work in HVAC, Plumbing or Electrical: Jobber has the higher vertical-fit score there (HVAC: 9/10 vs 8/10)
- → You serve several trades: Jobber serves 18 trades in our data, against 16 for Smart Service
- → Integrations matter: Jobber lists 8 integrations in our data, against 4 for Smart Service
Pick Smart Service if…
- → Your situation matches Smart Service's target profile: HVAC, plumbing and other service shops that run on QuickBooks and want scheduling and dispatch built around it
Pricing side-by-side
| Tier | Jobber | Smart Service |
|---|---|---|
| Tier 1 | Core: $29/mo | Standard Subscription (Cloud or Desktop): $129.99/mo |
| Tier 2 | Connect: $99/mo | Purchase Option (Desktop): quote |
| Tier 3 | Grow: $149/mo | - |
| Tier 4 | Plus: $399/mo | - |
Jobber starts on Core, at $29 a month base, more as users are added; its top published tier, Plus, is $399 a month. Smart Service starts at $129.99 per user a month on Standard Subscription (Cloud or Desktop), with a 3-user minimum. Jobber charges its entry price per company and Smart Service per user, so the two figures are not directly comparable; price both at your team size.
Pros & cons
Jobber
- + Lower entry price: From $29/mo
- + 14-day free trial
- + Higher vertical-fit score for HVAC, Plumbing or Electrical
- + QuickBooks integration listed (QuickBooks Online)
- + Stripe integration listed
- − The pricing page lists no inventory feature on any plan
- − QuickBooks Online and Xero sync start on the Connect plan, and Core lists neither
- − Built for small and mid-size crews rather than large multi-location operations
Smart Service
- + QuickBooks integration listed (QuickBooks Desktop, QuickBooks Enterprise, QuickBooks Online)
- + Serves 16 trades in our data
- − Built around QuickBooks, so not for businesses on other accounting systems
- − Only a starting rate is published ($129.99 per user a month billed monthly, 3-user minimum), so the full price needs a quote
- − No free trial in our data (Jobber offers 14 days)
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for Jobber only
- + invoicing
- + client portal
- + quotes
- + team management
- + online booking
- + automated followup
- + two way texting
Listed for both
- ✓ scheduling
Listed for Smart Service only
- + dispatching
- + quickbooks sync realtime
- + mobile app
- + service agreements
- + route optimization
Integrations
Listed for Jobber only
- + xero
- + stripe
- + zapier
- + google calendar
- + mailchimp
- + google local services
- + gusto
Listed for both
- ✓ quickbooks online
Listed for Smart Service only
- + quickbooks desktop
- + quickbooks enterprise
- + twilio
Which fits better in each trade
| Trade | Jobber fit | Smart Service fit | Winner |
|---|---|---|---|
| HVAC | 9 / 10 | 8 / 10 | Jobber |
| Plumbing | 9 / 10 | 8 / 10 | Jobber |
| Electrical | 9 / 10 | 7 / 10 | Jobber |
| General Contractors | 7 / 10 | 7 / 10 | Tie |
| Landscaping & Lawn Care | 9 / 10 | 7 / 10 | Jobber |
| Cleaning Services | 9 / 10 | 7 / 10 | Jobber |
| Pest Control | 7 / 10 | 7 / 10 | Tie |
| Pool Service | 7 / 10 | 7 / 10 | Tie |
| Locksmith | 7 / 10 | 7 / 10 | Tie |
| Garage Door | 7 / 10 | 7 / 10 | Tie |
| Appliance Repair | 7 / 10 | 7 / 10 | Tie |
| Handyman Services | 9 / 10 | 7 / 10 | Jobber |
| Painting | 7 / 10 | 7 / 10 | Tie |
| Pressure Washing & Window Cleaning | 8 / 10 | 7 / 10 | Jobber |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, Jobber or Smart Service?
It depends on your trade, team size and budget. Jobber is best for small and mid-size home service businesses (1-30 people) that want quoting, scheduling, invoicing and payments in one app. Smart Service is best for HVAC, plumbing and other service shops that run on QuickBooks and want scheduling and dispatch built around it. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is Jobber cheaper than Smart Service?
Jobber has the lower entry price: $29 a month base, more as users are added, against $129.99 per user a month, 3-user minimum for Smart Service. Total cost depends on your team size, the plan you need and any add-ons; see the pricing table above.
Can Jobber and Smart Service integrate with QuickBooks?
Jobber lists QuickBooks Online. Smart Service lists QuickBooks Desktop and QuickBooks Enterprise and QuickBooks Online. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do Jobber or Smart Service offer a free trial?
Jobber: a 14-day free trial. Smart Service: no free trial in our data.
Can I move from Jobber to Smart Service (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
Jobber vs Smart Service: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts Jobber's best team size at 1-30 and Smart Service's at 3-25. Jobber's entry price is $29 a month base, more as users are added; Smart Service's is $129.99 per user a month, 3-user minimum. Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check Jobber and Smart Service against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.