Lavo CRM vs The Customer Factor
Head-to-head comparison of pricing, features, integrations, and use-case fit.
Lavo CRM
CRM, instant quoting and scheduling software built only for pressure washing and exterior cleaning companies
- Starting price
- From $46/mo
- Best team size
- 1-15
- Free trial
- 14 days
The Customer Factor
Flat-price CRM and scheduling software for window cleaners, pressure washers and cleaning services
- Starting price
- From $37.46/mo
- Best team size
- 1-15
- Free trial
- None listed
What actually separates them
Only the points where our data on Lavo CRM and The Customer Factor differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Entry price: The Customer Factor starts at $37.46 a month for the company; Lavo CRM starts at $46 a month for the company.
- → Trades served: The Customer Factor serves Landscaping & Lawn Care, Cleaning Services, Pool Service. The other tool's entry does not list them.
- → Free trial: Lavo CRM offers a 14-day free trial. Our data records no free trial for The Customer Factor.
- → Integrations listed for one tool only: Lavo CRM: google calendar; The Customer Factor: quickbooks desktop, worldpay, google maps, responsibid.
- → Fit for shared trades: Lavo CRM scores higher for Pressure Washing & Window Cleaning (10/10 vs 7/10).
- → Features listed for one tool only: Lavo CRM: instant quotes, online booking, route planning; The Customer Factor: crm, estimates quotes, recurring scheduling.
Quick verdict
Lavo CRM: Owner-operators and small crews in pressure washing, soft washing and other exterior cleaning who want address-based instant quotes and zone-based scheduling in one trade-specific tool.
The Customer Factor: Owner-operators and small crews in window cleaning, pressure washing, carpet cleaning and house cleaning who want one flat monthly price for customers, scheduling, invoicing and automated reminders.
Vertical fit favors Lavo CRM in 1 of 1 shared trade.
The Customer Factor has the lower starting price (From $37.46/mo).
The Customer Factor lists more integrations in our data (7 vs 4).
Decision matrix: which one is right for you?
Pick Lavo CRM if…
- → Your situation matches Lavo CRM's target profile: Owner-operators and small crews in pressure washing, soft washing and other exterior cleaning who want address-based instant quotes and zone-based scheduling in one trade-specific tool
- → You want to try before buying: Lavo CRM offers a 14-day free trial; our data records none for The Customer Factor
- → You work in Pressure Washing & Window Cleaning: Lavo CRM has the higher vertical-fit score there (Pressure Washing & Window Cleaning: 10/10 vs 7/10)
Pick The Customer Factor if…
- → Your situation matches The Customer Factor's target profile: Owner-operators and small crews in window cleaning, pressure washing, carpet cleaning and house cleaning who want one flat monthly price for customers, scheduling, invoicing and automated reminders
- → Entry price matters most: The Customer Factor starts at $37.46 a month for the company; Lavo CRM starts at $46 a month for the company
- → You serve several trades: The Customer Factor serves 4 trades in our data, against 1 for Lavo CRM
- → Integrations matter: The Customer Factor lists 7 integrations in our data, against 4 for Lavo CRM
Pricing side-by-side
| Tier | Lavo CRM | The Customer Factor |
|---|---|---|
| Tier 1 | Starter: $46/mo | The Customer Factor (single plan): $37.46/mo |
| Tier 2 | Core: $92/mo | - |
| Tier 3 | Complete: $148/mo | - |
Lavo CRM starts at $46 a month for the company on Starter; its top published tier, Complete, is $148 a month. The Customer Factor starts at $37.46 a month for the company on The Customer Factor (single plan). The Customer Factor's entry price is $8.54 a month lower.
Pros & cons
Lavo CRM
- + 14-day free trial
- + Higher vertical-fit score for Pressure Washing & Window Cleaning
- + QuickBooks integration listed (QuickBooks Online)
- + Stripe integration listed
- + Flat monthly price per plan, not per user
- − Newer vendor with little independent track record (its own Jobber comparison page says Jobber has been in market far longer)
- − Instant quoting and route density start on Core, not Starter
- − Core and Complete prices are labeled launch specials
- − Route density is described as zones and service days, and Lavo's pages do not describe ordering stops within a day
- − Card processing rates are not published
The Customer Factor
- + Lower entry price: From $37.46/mo
- + QuickBooks integration listed (QuickBooks Online, QuickBooks Desktop)
- + Stripe integration listed
- + Founded in 2004
- + Flat monthly price per plan, not per user
- − The vendor has announced a move from one flat plan to three tiers, with limits on the lower two
- − Automated texts cost extra per message, and the features page describes Google Maps daily directions rather than route optimization
- − It does not list online booking or a customer portal
- − No free trial in our data (Lavo CRM offers 14 days)
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for Lavo CRM only
- + instant quotes
- + online booking
- + route planning
- + photo documentation
- + customer portal
- + esignature
- + proposals
- + ai assistant
Listed for both
- ✓ scheduling
- ✓ invoicing
- ✓ payment processing
- ✓ review management
- ✓ automated followup
Listed for The Customer Factor only
- + crm
- + estimates quotes
- + recurring scheduling
- + customer database
- + automated reminders
- + mobile app
- + time tracking
- + reporting
Integrations
Listed for Lavo CRM only
- + google calendar
Listed for both
- ✓ stripe
- ✓ square
- ✓ quickbooks online
Listed for The Customer Factor only
- + quickbooks desktop
- + worldpay
- + google maps
- + responsibid
Which fits better in each trade
| Trade | Lavo CRM fit | The Customer Factor fit | Winner |
|---|---|---|---|
| Pressure Washing & Window Cleaning | 10 / 10 | 7 / 10 | Lavo CRM |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, Lavo CRM or The Customer Factor?
It depends on your trade, team size and budget. Lavo CRM is best for owner-operators and small crews in pressure washing, soft washing and other exterior cleaning who want address-based instant quotes and zone-based scheduling in one trade-specific tool. The Customer Factor is best for owner-operators and small crews in window cleaning, pressure washing, carpet cleaning and house cleaning who want one flat monthly price for customers, scheduling, invoicing and automated reminders. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is Lavo CRM cheaper than The Customer Factor?
The Customer Factor has the lower entry price: $37.46 a month for the company, against $46 a month for the company for Lavo CRM. Total cost depends on your team size, the plan you need and any add-ons; see the pricing table above.
Can Lavo CRM and The Customer Factor integrate with QuickBooks?
Lavo CRM lists QuickBooks Online. The Customer Factor lists QuickBooks Online and QuickBooks Desktop. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do Lavo CRM or The Customer Factor offer a free trial?
Lavo CRM: a 14-day free trial. The Customer Factor: no free trial in our data.
Can I move from Lavo CRM to The Customer Factor (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
Lavo CRM vs The Customer Factor: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts Lavo CRM's best team size at 1-15 and The Customer Factor's at 1-15. Lavo CRM's entry price is $46 a month for the company; The Customer Factor's is $37.46 a month for the company. Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check Lavo CRM and The Customer Factor against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.