Sera Systems vs Service Fusion
Head-to-head comparison of pricing, features, integrations, and use-case fit.
Sera Systems
HVAC, plumbing, and electrical management software with modern UX
- Starting price
- From $399/mo
- Best team size
- 5-25
- Free trial
- None listed
Service Fusion
All-in-one field service software
- Starting price
- From $208/mo
- Best team size
- 5-50
- Free trial
- None listed
What actually separates them
Only the points where our data on Sera Systems and Service Fusion differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Entry price: Service Fusion starts at $208 a month for the company; Sera Systems starts at $399 a month base, more as users are added.
- → Trades served: Service Fusion serves Roofing, General Contractors, Landscaping & Lawn Care, Cleaning Services, Pool Service, Locksmith, Garage Door, Appliance Repair, Handyman Services, Solar, Painting, Pressure Washing & Window Cleaning. The other tool's entry does not list them.
- → Integrations listed for one tool only: Sera Systems: quickbooks, zapier, service finance, global payments; Service Fusion: quickbooks online, quickbooks desktop, acorn finance.
- → Fit for shared trades: Service Fusion scores higher for Plumbing (9/10 vs 8/10), Electrical (9/10 vs 8/10).
- → Features listed for one tool only: Sera Systems: marketing attribution, membership management, consumer financing; Service Fusion: gps tracking, voip phone, esignature.
Quick verdict
Sera Systems: Small-to-medium HVAC/plumbing/electrical shops wanting modern UX and published pricing without ServiceTitan's complexity.
Service Fusion: Growing service businesses that want unlimited users on a flat monthly price.
Vertical fit favors Service Fusion in 2 of 3 shared trades.
Service Fusion has the lower starting price (From $208/mo).
Sera Systems lists more integrations in our data (11 vs 3).
Decision matrix: which one is right for you?
Pick Sera Systems if…
- → Your situation matches Sera Systems's target profile: Small-to-medium HVAC/plumbing/electrical shops wanting modern UX and published pricing without ServiceTitan's complexity
- → Integrations matter: Sera Systems lists 11 integrations in our data, against 3 for Service Fusion
Pick Service Fusion if…
- → Your situation matches Service Fusion's target profile: Growing service businesses that want unlimited users on a flat monthly price
- → Entry price matters most: Service Fusion starts at $208 a month for the company; Sera Systems starts at $399 a month base, more as users are added
- → You work in Plumbing or Electrical: Service Fusion has the higher vertical-fit score there (Plumbing: 9/10 vs 8/10)
- → You serve several trades: Service Fusion serves 15 trades in our data, against 3 for Sera Systems
Pricing side-by-side
| Tier | Sera Systems | Service Fusion |
|---|---|---|
| Tier 1 | Core Essentials: $399/mo | Starter: $208/mo |
| Tier 2 | - | Plus: $325/mo |
| Tier 3 | - | Pro: $533/mo |
Sera Systems starts on Core Essentials, at $399 a month base, more as users are added. Service Fusion starts at $208 a month for the company on Starter; its top published tier, Pro, is $533 a month. Service Fusion's entry price is $191 a month lower.
Pros & cons
Sera Systems
- + QuickBooks integration listed (QuickBooks (product not specified))
- − Newer platform (out of beta in early 2022) with a smaller customer base
- − Less mature than ServiceTitan
- − Onboarding fee not published
Service Fusion
- + Lower entry price: From $208/mo
- + Higher vertical-fit score for Plumbing or Electrical
- + QuickBooks integration listed (QuickBooks Online, QuickBooks Desktop)
- + Serves 15 trades in our data
- + Founded in 2014
- − Higher entry price than per-seat plans for small teams
- − Inventory, job costing and integrated voice start on Plus
- − GPS tracking and some document features are add-ons
- − No free trial listed
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for Sera Systems only
- + marketing attribution
- + membership management
- + consumer financing
- + pricebook
- + mobile app
- + kpi dashboards
Listed for both
- ✓ scheduling
- ✓ dispatching
- ✓ invoicing
Listed for Service Fusion only
- + gps tracking
- + voip phone
- + esignature
- + inventory
- + unlimited users
Integrations
Listed for Sera Systems only
- + quickbooks
- + zapier
- + service finance
- + global payments
- + stax
- + highlevel
- + ringcentral
- + pulsem
- + camp digital
- + jb warranties
- + broccoli ai
Listed for both
None in common in our data
Listed for Service Fusion only
- + quickbooks online
- + quickbooks desktop
- + acorn finance
Which fits better in each trade
| Trade | Sera Systems fit | Service Fusion fit | Winner |
|---|---|---|---|
| HVAC | 9 / 10 | 9 / 10 | Tie |
| Plumbing | 8 / 10 | 9 / 10 | Service Fusion |
| Electrical | 8 / 10 | 9 / 10 | Service Fusion |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, Sera Systems or Service Fusion?
It depends on your trade, team size and budget. Sera Systems is best for small-to-medium HVAC/plumbing/electrical shops wanting modern UX and published pricing without ServiceTitan's complexity. Service Fusion is best for growing service businesses that want unlimited users on a flat monthly price. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is Sera Systems cheaper than Service Fusion?
Service Fusion has the lower entry price: $208 a month for the company, against $399 a month base, more as users are added for Sera Systems. Total cost depends on your team size, the plan you need and any add-ons; see the pricing table above.
Can Sera Systems and Service Fusion integrate with QuickBooks?
Sera Systems lists QuickBooks (product not specified). Service Fusion lists QuickBooks Online and QuickBooks Desktop. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do Sera Systems or Service Fusion offer a free trial?
Sera Systems: no free trial in our data. Service Fusion: no free trial in our data.
Can I move from Sera Systems to Service Fusion (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
Sera Systems vs Service Fusion: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts Sera Systems's best team size at 5-25 and Service Fusion's at 5-50. Sera Systems's entry price is $399 a month base, more as users are added; Service Fusion's is $208 a month for the company. Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check Sera Systems and Service Fusion against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.