Field service software ยท Malaysia
AutoCount
All-in-one accounting, POS, payroll & e-Invoice for Malaysian SMEs
Market position
One of Malaysia's two dominant SME accounting platforms (alongside SQL). KL-based and Malaysia-native, with 240,000+ businesses and a deep reseller network, in on-premise and cloud editions.
Malaysia-specific note
Direct MyInvois/LHDN submission is built in (standard, consolidated and self-billed) via its "AIP" platform with a retry mechanism for LHDN downtime โ and e-Invoice is included at no extra cost, with native SST handling.
Pros
- + Massive installed base + reseller support
- + MyInvois deeply integrated and free
- + On-prem + cloud options
- + Strong inventory/POS modules
Cons
- โ Desktop UI feels dated
- โ Per-user add-on licensing adds cost
- โ Reseller quality varies
- โ Less modern than cloud-first rivals
Typical Malaysia pricing
~RM1,599โRM2,899 one-off (desktop); extra network user ~RM800; Cloud tiers separate.
Why this matters for Malaysia trades
CIDB (the Construction Industry Development Board) registers and grades contractors G1โG7 by project value and issues the mandatory Green Card for site workers under Act 520 โ registration is required to undertake or bid construction work; LHDN/IRBM runs income tax, SST and the MyInvois e-invoicing system (XML/JSON with a validated UIN and QR code); SSM (the Companies Commission of Malaysia) handles company incorporation; the Board of Engineers Malaysia (BEM) registers engineers; and employers must register every worker with EPF/KWSP (provident fund), SOCSO/PERKESO (social security) and EIS.
Malaysian construction & trades software selection is shaped above all by MyInvois โ the national e-invoicing system run by LHDN/IRBM (the Inland Revenue Board), phasing in by turnover (largest firms since August 2024, mid-market through 2025, businesses above RM1m from January 2026, and the smallest firms following). Construction is treated as a special case: many progress claims and certain transactions must be e-invoiced individually rather than batched into a monthly consolidated e-invoice โ so "MyInvois-ready / LHDN-compliant" is the lead selling point for local accounting and construction-ERP vendors. Add the Ringgit (MYR), SST (Sales & Service Tax, not VAT), CIDB G1โG7 contractor grading across ~130,000 registered contractors, and a government digitalisation grant nudging SMEs onto the software. Business runs in English.
Frequently asked
Is AutoCount a good fit for Malaysia trades?
One of Malaysia's two dominant SME accounting platforms (alongside SQL). KL-based and Malaysia-native, with 240,000+ businesses and a deep reseller network, in on-premise and cloud editions. Direct MyInvois/LHDN submission is built in (standard, consolidated and self-billed) via its "AIP" platform with a retry mechanism for LHDN downtime โ and e-Invoice is included at no extra cost, with native SST handling.
What does AutoCount cost in Malaysia?
~RM1,599โRM2,899 one-off (desktop); extra network user ~RM800; Cloud tiers separate.. Pricing and availability can change by region โ confirm current Malaysia pricing on the vendor's site before committing.
Is AutoCount recommended?
Yes โ it is a Tier S (Recommended) pick in our Malaysia directory for field service software, based on market fit and reputation. Still compare it against the alternatives for your specific trade and region.