Software ยท New Zealand ยท Head-to-head

AroFlo (NZ) vs ServiceM8 (NZ)

Two New Zealand software options, compared side by side for New Zealand trades.

Which should you choose?

AroFlo (NZ) and ServiceM8 (NZ) are both Tier S: our check found each one's prices published on its own website, so you can compare their costs before talking to sales. The tier is not a quality ranking: weigh the pros, cons, pricing and New Zealand-specific notes below against your trade and region.

AroFlo (NZ)

Tier S ยท Published prices

Melbourne-based job management software for Australian and New Zealand trades, part of Simpro Group, with an NZ 0800 line

AroFlo is job management software for trade businesses in Australia and New Zealand, founded by an Australian electrician and headquartered in Melbourne. Simpro bought AroFlo in November 2021, and it is now part of Simpro Group, which also owns Simpro, BigChange and ClockShark. AroFlo says more than 2,800 businesses use it, and it has added an AI layer called AroFlo Lightning.

Pros

  • + Published starting price: $80 per user a month, falling as users are added
  • + Supplier integrations with NZ wholesalers Plumbing World and Ideal Electrical NZ
  • + Accounting links to Xero, MYOB, QuickBooks and Reckon
  • + New Zealand 0800 support line

Cons

  • โˆ’ Minimum of 3 users, so a sole trader pays for at least 3 licences
  • โˆ’ Setup fee on top of the subscription
  • โˆ’ Pricing page does not state currency or GST, and there is no NZ price list
  • โˆ’ GPS tracking and the AI bill scanner are paid add-ons

New Zealand note

AroFlo has a New Zealand support line (0800 853 992) but no separate NZ pricing or NZ site section. Its supplier integrations include New Zealand wholesalers Plumbing World and Ideal Electrical NZ, and it links to Xero, MYOB, QuickBooks and Reckon for accounting.

Typical New Zealand pricing: From $80 per user/month (currency and GST not stated; no separate NZ price), minimum 3 users; per-user rate falls as users are added; setup fee applies

ServiceM8 (NZ)

Tier S ยท Published prices

Australian-made job management app for small trade and service businesses, priced in NZD by jobs per month with unlimited users

ServiceM8 is job management software from ServiceM8 Pty Ltd, an Australian company, built around its iPhone and iPad app, with ServiceM8 Lite for Android field staff. Its New Zealand site lists NZD prices per business by jobs per month, and every paid plan includes unlimited users. ServiceM8 says contractors around the world have used it to manage over $50 billion in jobs, and that it won Xero's Global Innovation App of the Year award.

Pros

  • + Published NZD prices, from a free plan up to $349 a month
  • + Unlimited users on every paid plan
  • + No lock-in, and the 14-day trial needs no payment details
  • + Integrates with Xero, MYOB and QuickBooks Online

Cons

  • โˆ’ Optimised for iPhone and iPad; Android users get ServiceM8 Lite
  • โˆ’ Price rises with monthly job volume, and the Free plan is limited to 1 user and 30 jobs
  • โˆ’ Card processing costs 1.19% + 30c to 3.10% + 30c depending on plan
  • โˆ’ Terms are under Australian law, and the NZ pricing page does not state GST treatment

New Zealand note

ServiceM8 runs a New Zealand site with NZD prices and offers help through local partners; its terms are with the Australian company under Australian law. It shows Xero Preferred App and MYOB Certified Add-on badges and also integrates with QuickBooks Online. The NZ pricing page does not say whether prices include GST.

Typical New Zealand pricing: NZD per business per month (GST treatment not stated): Free $0 (1 user, 30 jobs), Starter $29 (50 jobs), Growing $79 (150 jobs), Premium $149 (500 jobs), Premium Plus $349 (1,500 jobs, then 20c per job); unlimited users on paid plans; extra SMS 10c; 14-day free trial

More New Zealand options

See all New Zealand software vendors and the rest of the New Zealand directory.