Software · New Zealand
ServiceM8 (NZ)
Australian-made job management app for small trade and service businesses, priced in NZD by jobs per month with unlimited users
Market position
ServiceM8 is job management software from ServiceM8 Pty Ltd, an Australian company, built around its iPhone and iPad app, with ServiceM8 Lite for Android field staff. Its New Zealand site lists NZD prices per business by jobs per month, and every paid plan includes unlimited users. ServiceM8 says contractors around the world have used it to manage over $50 billion in jobs, and that it won Xero's Global Innovation App of the Year award.
New Zealand-specific note
ServiceM8 runs a New Zealand site with NZD prices and offers help through local partners; its terms are with the Australian company under Australian law. It shows Xero Preferred App and MYOB Certified Add-on badges and also integrates with QuickBooks Online. The NZ pricing page does not say whether prices include GST.
Pros
- + Published NZD prices, from a free plan up to $349 a month
- + Unlimited users on every paid plan
- + No lock-in, and the 14-day trial needs no payment details
- + Integrates with Xero, MYOB and QuickBooks Online
Cons
- − Optimised for iPhone and iPad; Android users get ServiceM8 Lite
- − Price rises with monthly job volume, and the Free plan is limited to 1 user and 30 jobs
- − Card processing costs 1.19% + 30c to 3.10% + 30c depending on plan
- − Terms are under Australian law, and the NZ pricing page does not state GST treatment
Typical New Zealand pricing
NZD per business per month (GST treatment not stated): Free $0 (1 user, 30 jobs), Starter $29 (50 jobs), Growing $79 (150 jobs), Premium $149 (500 jobs), Premium Plus $349 (1,500 jobs, then 20c per job); unlimited users on paid plans; extra SMS 10c; 14-day free trial
Why this matters for New Zealand trades
Only EWRB-registered and licensed workers can carry out or supervise prescribed electrical work, with the practising licence renewed every 2 years; the PGDB registers and licenses plumbers, gasfitters and drainlayers and prosecutes unauthorised work; and Restricted Building Work on homes must be done or supervised by a Licensed Building Practitioner. WorkSafe enforces the Health and Safety at Work Act 2015 and says amendments take effect on 1 April 2027. The payroll tools listed here file payday information with Inland Revenue, and some act as PAYE intermediaries that pay PAYE to Inland Revenue for you. Master Builders and Master Plumbers membership is voluntary and does not replace licensing.
New Zealand trades vendor selection is shaped by registration and licensing (the EWRB for electrical workers, the PGDB for plumbers, gasfitters and drainlayers, and the LBP scheme for Restricted Building Work on homes), payday filing with Inland Revenue, KiwiSaver deductions, Holidays Act leave calculations, 15% GST, and health and safety duties under the Health and Safety at Work Act 2015.
Frequently asked
Is ServiceM8 (NZ) a good fit for New Zealand trades?
ServiceM8 is job management software from ServiceM8 Pty Ltd, an Australian company, built around its iPhone and iPad app, with ServiceM8 Lite for Android field staff. Its New Zealand site lists NZD prices per business by jobs per month, and every paid plan includes unlimited users. ServiceM8 says contractors around the world have used it to manage over $50 billion in jobs, and that it won Xero's Global Innovation App of the Year award. ServiceM8 runs a New Zealand site with NZD prices and offers help through local partners; its terms are with the Australian company under Australian law. It shows Xero Preferred App and MYOB Certified Add-on badges and also integrates with QuickBooks Online. The NZ pricing page does not say whether prices include GST.
What does ServiceM8 (NZ) cost in New Zealand?
NZD per business per month (GST treatment not stated): Free $0 (1 user, 30 jobs), Starter $29 (50 jobs), Growing $79 (150 jobs), Premium $149 (500 jobs), Premium Plus $349 (1,500 jobs, then 20c per job); unlimited users on paid plans; extra SMS 10c; 14-day free trial. Pricing and availability can change by region; confirm current New Zealand pricing on the vendor's site before committing.
Does ServiceM8 (NZ) publish its prices?
Yes. ServiceM8 (NZ) is Tier S in our New Zealand directory, which means our check found its prices published on its own website (see the typical pricing above). The tier is not a quality ranking, so compare it against the alternatives for your trade and region.
Does WrenchStack have a related page outside New Zealand?
Yes: our US review of ServiceM8, linked at the top of this page. Weigh it against the New Zealand details on this one.