Field service software · New Zealand
ServiceM8 (NZ)
Smart job management for small trade & service operators, with NZD pricing
Market position
The dominant job-management app for small trade/service operators (electrical, plumbing, HVAC, cleaning, pest control). It competes head-on with Tradify and Fergus at the solo-to-small-team end, differentiating on a generous free tier and flat per-plan (not per-user) pricing. It runs a dedicated NZ region with localised NZD pricing and is a long-standing Xero Award winner.
New Zealand-specific note
Dedicated servicem8.com/nz with NZD pricing and NZ support; native Xero + MYOB sync — the standard NZ accounting stack.
Pros
- + Public NZD pricing with unlimited users on every paid plan
- + Genuinely usable free plan (1 user, 30 jobs/mo)
- + Native Xero (Preferred App), MYOB (Certified) + QuickBooks
- + Built-in mobile payments, quoting, scheduling, SMS from job cards
Cons
- − Pricing gated by jobs-per-month — high-volume teams jump tiers fast
- − iOS-heritage; historically weaker on desktop/Android
- − Card-processing + SMS overage fees
- − Less suited to large project contractors
Typical New Zealand pricing
Free $0 (30 jobs); Starter NZ$29, Growing NZ$79, Premium NZ$149, Premium Plus NZ$349/mo (unlimited users); 14-day trial
Why this matters for New Zealand trades
Trades are registered/licensed (e.g., the Plumbers, Gasfitters and Drainlayers Board; the Electrical Workers Registration Board), and payroll software must handle IRD payday filing, KiwiSaver, and GST.
New Zealand trades vendor selection is shaped by registration/licensing regimes (registered electricians, certifying plumbers/gasfitters), IRD payday filing, KiwiSaver, and GST.
Frequently asked
Is ServiceM8 (NZ) a good fit for New Zealand trades?
The dominant job-management app for small trade/service operators (electrical, plumbing, HVAC, cleaning, pest control). It competes head-on with Tradify and Fergus at the solo-to-small-team end, differentiating on a generous free tier and flat per-plan (not per-user) pricing. It runs a dedicated NZ region with localised NZD pricing and is a long-standing Xero Award winner. Dedicated servicem8.com/nz with NZD pricing and NZ support; native Xero + MYOB sync — the standard NZ accounting stack.
What does ServiceM8 (NZ) cost in New Zealand?
Free $0 (30 jobs); Starter NZ$29, Growing NZ$79, Premium NZ$149, Premium Plus NZ$349/mo (unlimited users); 14-day trial. Pricing and availability can change by region — confirm current New Zealand pricing on the vendor's site before committing.
Is ServiceM8 (NZ) recommended?
Yes — it is a Tier S (Recommended) pick in our New Zealand directory for field service software, based on market fit and reputation. Still compare it against the alternatives for your specific trade and region.