Software · New Zealand · Head-to-head
ServiceM8 (NZ) vs Simpro (NZ)
Two New Zealand software options, compared side by side for New Zealand trades.
Which should you choose?
ServiceM8 (NZ) is Tier S: our check found its prices published on its own website. Simpro (NZ) is Tier A. Compare the typical pricing shown for each below. The tier is not a quality ranking: weigh the pros, cons, pricing and New Zealand-specific notes below against your trade and region.
ServiceM8 (NZ)
Tier S · Published pricesAustralian-made job management app for small trade and service businesses, priced in NZD by jobs per month with unlimited users
ServiceM8 is job management software from ServiceM8 Pty Ltd, an Australian company, built around its iPhone and iPad app, with ServiceM8 Lite for Android field staff. Its New Zealand site lists NZD prices per business by jobs per month, and every paid plan includes unlimited users. ServiceM8 says contractors around the world have used it to manage over $50 billion in jobs, and that it won Xero's Global Innovation App of the Year award.
Pros
- + Published NZD prices, from a free plan up to $349 a month
- + Unlimited users on every paid plan
- + No lock-in, and the 14-day trial needs no payment details
- + Integrates with Xero, MYOB and QuickBooks Online
Cons
- − Optimised for iPhone and iPad; Android users get ServiceM8 Lite
- − Price rises with monthly job volume, and the Free plan is limited to 1 user and 30 jobs
- − Card processing costs 1.19% + 30c to 3.10% + 30c depending on plan
- − Terms are under Australian law, and the NZ pricing page does not state GST treatment
New Zealand note
ServiceM8 runs a New Zealand site with NZD prices and offers help through local partners; its terms are with the Australian company under Australian law. It shows Xero Preferred App and MYOB Certified Add-on badges and also integrates with QuickBooks Online. The NZ pricing page does not say whether prices include GST.
Simpro (NZ)
Tier A · ListedJob, project and service management software for trade contractors, from Simpro Group, with an Auckland office
Simpro is job, project and service management software for trade contractors, covering quotes, scheduling, dispatch, invoicing, payments and inventory. It started in Brisbane and is now run by Simpro Group, which raised US$350 million from K1 in November 2021 and also owns AroFlo, ClockShark and BigChange. Simpro says more than 8,500 service, project and maintenance businesses use it.
Pros
- + Quoting, scheduling, dispatch, invoicing, payments and inventory in one system
- + Auckland office and a New Zealand 0800 number
- + Platinum Partner of Master Plumbers New Zealand
- + Two-way Xero sync, listed on the Xero NZ app store
Cons
- − No public prices: you need a sales quote
- − Initial setup fee for onboarding, training and data migration
- − Add-ons such as fleet tracking and maintenance planning change the price
New Zealand note
Simpro lists a New Zealand office on Albert Street in central Auckland with an 0800 number. It is a Platinum Partner of Master Plumbers New Zealand, and its Xero NZ app syncs contacts, invoices, supplier invoices, payments, timesheets and inventory journals.
More New Zealand options
See all New Zealand software vendors and the rest of the New Zealand directory.