Field service software · New Zealand
Simpro (NZ)
Heavyweight job management for mid-to-large project-based contractors
⚠ Reputation warning
Recurring user complaints about implementation complexity, setup cost, and lock-in contracts (Capterra NZ). No scandal — a fit/onboarding caveat for small operators.
Market position
A heavyweight for mid-to-large project contractors (2–500+ staff). It sits above ServiceM8 and Tradify in depth — estimating, inventory, multi-stage projects, job costing and compliance — and has a real NZ footprint with an Auckland office and NZ support team.
New Zealand-specific note
Auckland office + NZ-based support; a Master Plumbers NZ partnership; integrates with Xero/MYOB. Best for established multi-staff firms, not solo tradies.
Pros
- + Deepest feature set for complex/project work
- + Physical Auckland office + NZ phone support
- + A Master Plumbers NZ member benefit
- + Xero/MYOB/QuickBooks; scales 2 → 500+
Cons
- − Quote-based pricing (no public figures)
- − Steep learning curve + high setup cost
- − Reported 12-month minimum contracts (unverified)
- − Overkill for sole traders
Typical New Zealand pricing
Quote-based (custom by team size and add-ons)
Why this matters for New Zealand trades
Trades are registered/licensed (e.g., the Plumbers, Gasfitters and Drainlayers Board; the Electrical Workers Registration Board), and payroll software must handle IRD payday filing, KiwiSaver, and GST.
New Zealand trades vendor selection is shaped by registration/licensing regimes (registered electricians, certifying plumbers/gasfitters), IRD payday filing, KiwiSaver, and GST.
Frequently asked
Is Simpro (NZ) a good fit for New Zealand trades?
A heavyweight for mid-to-large project contractors (2–500+ staff). It sits above ServiceM8 and Tradify in depth — estimating, inventory, multi-stage projects, job costing and compliance — and has a real NZ footprint with an Auckland office and NZ support team. Auckland office + NZ-based support; a Master Plumbers NZ partnership; integrates with Xero/MYOB. Best for established multi-staff firms, not solo tradies.
What does Simpro (NZ) cost in New Zealand?
Quote-based (custom by team size and add-ons). Pricing and availability can change by region — confirm current New Zealand pricing on the vendor's site before committing.