AroFlo (NZ) vs Simpro (NZ)

Full field-service management for established AU/NZ trade businesses

Full field-service management for established trade businesses across Australia and New Zealand. It sits between ServiceM8 (simple) and Simpro (enterprise) — strong on field-to-office workflow, compliance/safety forms, and asset and project management. It is now part of the global Simpro Group.

Pros

• + Strong field-service depth (compliance forms, assets, project Gantt, stock)
• + Large ANZ base (30,000+ tradespeople)
• + NZ support line
• + New AI layer (AroFlo Lightning)

Cons

• − No public pricing (demo/quote only)
• − AU-centric; lighter NZ localisation than ServiceM8
• − Learning curve
• − Simpro-owned — portfolio-overlap questions over time

Heavyweight job management for mid-to-large project-based contractors

⚠ Recurring user complaints about implementation complexity, setup cost, and lock-in contracts (Capterra NZ). No scandal — a fit/onboarding caveat for small operators.

A heavyweight for mid-to-large project contractors (2–500+ staff). It sits above ServiceM8 and Tradify in depth — estimating, inventory, multi-stage projects, job costing and compliance — and has a real NZ footprint with an Auckland office and NZ support team.

Pros

• + Deepest feature set for complex/project work
• + Physical Auckland office + NZ phone support
• + A Master Plumbers NZ member benefit
• + Xero/MYOB/QuickBooks; scales 2 → 500+

Cons

• − Quote-based pricing (no public figures)
• − Steep learning curve + high setup cost
• − Reported 12-month minimum contracts (unverified)
• − Overkill for sole traders