Bark (UK) vs MyBuilder

London-based services marketplace where pros spend credits to respond to customer requests, with up to five pros per request

⚠ Bark's BBB profile shows no BBB accreditation for the company that runs Bark's UK site. The profile, for Bark.com Global Limited under an Austin, Texas address, showed 85 complaints closed in the last three years when checked on 30 September 2026. Under Bark's UK terms you spend credits to respond before you can reach the customer, up to five professionals can contact the same customer, and credits are returned only if you report invalid contact details within 7 days.

Bark is an online services marketplace founded in the UK by Kai Feller and Andrew Michael, launched in January 2015 and headquartered in London; private equity firm EMK Capital acquired a majority stake in April 2022. The UK site covers business, events, health, home and lessons categories, including plumbing, electrical, roofing and landscaping. Customers post a request and professionals spend credits to respond, and Bark's terms say a maximum of five professionals will contact the customer on a general request.

Pros

• + No commission on jobs you win, and follow-up messages are free
• + UK site covering trades and many other service categories
• + If your first credit pack wins no business, Bark returns the credits once

Cons

• − You spend credits to respond before you know whether the customer will answer
• − Up to five professionals can contact the same customer
• − No pound prices on the UK pricing page; VAT is added on top and credits expire after 3 months
• − Credits returned only for invalid contact details reported within 7 days