Software ยท United Kingdom ยท Head-to-head

Commusoft vs ServiceM8 (UK)

Two United Kingdom software options, compared side by side for United Kingdom trades.

Which should you choose?

ServiceM8 (UK) is Tier S: our check found its prices published on its own website. Commusoft is Tier A. Compare the typical pricing shown for each below. The tier is not a quality ranking: weigh the pros, cons, pricing and United Kingdom-specific notes below against your trade and region.

Commusoft

Tier A ยท Listed

London-headquartered job management software for plumbing, heating, gas and electrical businesses with 6 or more staff

Commusoft is job management software for trade and field service businesses such as plumbing and heating, gas, electrical, HVAC and renewables, covering scheduling, quotes, job costing, invoicing, service contracts and an offline-first mobile app. It has headquarters in London and Chicago, sells in the UK, US and Canada, and says it is designed for businesses with 6 or more staff. Commusoft says it is used by more than 10,000 pros and that 2.1 million jobs were completed on it in 2025.

Pros

  • + Digital gas safety records (CP12) and other certificates sent from the mobile app
  • + Offline-first mobile app for engineers
  • + Integrations with Xero, QuickBooks Online, Sage and FreeAgent, plus UK merchants
  • + Contracted, monthly rolling and daily licences, with onboarding included

Cons

  • โˆ’ No published prices; ask the sales team for a quote
  • โˆ’ Designed for businesses with 6 or more staff
  • โˆ’ Contracted licences run on a 12-month term

United Kingdom note

For UK gas engineers, Commusoft's digital forms include landlord and homeowner gas safety records (CP12s) completed and sent from the mobile app, and you can record each engineer's qualifications for dispatch. It integrates with Xero, QuickBooks Online, Sage Accounting and FreeAgent, with merchants Wolseley and City Plumbing, and with Worcester Bosch for service jobs.

Typical United Kingdom pricing: Quote-based; no public prices. Licences are contracted (12-month term), monthly rolling or daily (billed monthly by days used), on the Go Paperless, Customer Journey or Automation plans

ServiceM8 (UK)

Tier S ยท Published prices

iPhone-first job management app for small service businesses, priced in sterling by jobs per month, with a free plan

ServiceM8 is job management software from ServiceM8 Pty Ltd, an Australian company, covering scheduling, quotes, invoices, job photos and forms, and card payments. Its UK site prices plans in sterling per business by jobs per month, with unlimited users on paid plans and a free plan for one user. ServiceM8 recommends iPhones or iPads; Android users get ServiceM8 Lite, which covers the basics.

Pros

  • + Published sterling prices with a free plan (1 user, 30 jobs a month)
  • + Unlimited users on paid plans; price is set by monthly job count
  • + 14-day free trial with no card
  • + Connects to Xero and QuickBooks Online

Cons

  • โˆ’ Built for Apple devices; Android users get ServiceM8 Lite with the basics
  • โˆ’ Price rises with monthly job volume
  • โˆ’ No CIS, gas safety certificate or payroll features listed
  • โˆ’ Supplied by an Australian company under Australian law

United Kingdom note

UK prices are in GBP and exclude VAT; ServiceM8 issues reverse charge invoices, so VAT-registered businesses account for the VAT to HMRC themselves. It connects to Xero and QuickBooks Online (no Sage or FreeAgent listed). Its UK pages list no CIS, gas safety certificate or payroll features, so those need separate tools.

Typical United Kingdom pricing: Per business per month in GBP, excl. VAT (reverse charge): Free ยฃ0 (1 user, 30 jobs), Starter ยฃ25 (50 jobs), Growing ยฃ59 (150), Premium ยฃ119 (500), Premium Plus ยฃ269 (1,500 jobs, then 15p per extra job); unlimited users on paid plans; 14-day free trial

More United Kingdom options

See all United Kingdom software vendors and the rest of the United Kingdom directory.