Software · South Africa · Head-to-head
Eworks Manager vs Field Service Cloud
Two South Africa software options, compared side by side for South Africa trades.
Which should you choose?
Eworks Manager and Field Service Cloud are both Tier S: our check found each one's prices published on its own website, so you can compare their costs before talking to sales. The tier is not a quality ranking: weigh the pros, cons, pricing and South Africa-specific notes below against your trade and region.
Eworks Manager
Tier S · Published pricesJob card and field service software with an offline mobile app, part of the ClearCourse group, with a Gqeberha office
Eworks Manager is field service management software sold in South Africa by Eworks Manager (Pty) Ltd, which lists an office in Mill Park, Gqeberha, alongside UK, US and Australian sites. It covers job cards and digital job sheets, quotes, invoices, route planning, technician tracking, CRM, and asset and inventory management, with a mobile app that works offline. The site footer says it is part of ClearCourse, a software group reported to have bought it in December 2021.
Pros
- + South African office in Gqeberha with a +27 phone line
- + Mobile app works offline and sends data to the office when back in signal
- + Priced per team rather than per user, with no fixed-term contract
- + 14-day free trial with no card details
Cons
- − Prices display in GBP by default, and fees are payable in sterling unless the order says otherwise
- − Cancellation needs three calendar months' notice
- − Prices exclude VAT
South Africa note
Eworks Manager has a South African office at 166 Cape Rd, Mill Park, Gqeberha, and a +27 41 004 0045 number, and its SA contract terms are governed by South African law. The ZA pricing page shows GBP by default with a rand toggle, and the contract says fees are payable in pounds sterling unless the order names another currency. The offline app stores data and sends it to the office when signal returns.
Field Service Cloud
Tier S · Published pricesPretoria-based job card and field service software, R213.90 per field worker a month excluding VAT
Field Service Cloud is cloud field service management software with an office in Pretoria, and says it was born from the construction industry for the construction industry. It covers job cards and scheduling, on-site sign-off on mobile, quotations and invoicing, client management, GPS tracking of field technicians and fastest-route suggestions via Google Maps. It lists plumbing, electrical, construction and paint and decor businesses among the industries it serves.
Pros
- + Published rand price: R213.90 per field worker a month excluding VAT
- + Office managers, administrators and finance users are free
- + 60-day free trial with free company profile setup
- + GPS tracking of technicians and route suggestions via Google Maps
Cons
- − Importing data from a legacy system costs R15,000 once-off
- − Prices exclude VAT
- − Contract and cancellation terms are not published on the pricing page
- − Support hours are weekdays only
South Africa note
Field Service Cloud lists an office at Building D, 375 Oberon Ave, Faerie Glen, Pretoria, with support on 012 004 0233, Monday to Friday 08:00-16:30. Prices are in rand excluding VAT, and only field service members are charged; office, admin and finance users are free.
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