Software · South Africa
Field Service Cloud
Pretoria-based job card and field service software, R213.90 per field worker a month excluding VAT
Market position
Field Service Cloud is cloud field service management software with an office in Pretoria, and says it was born from the construction industry for the construction industry. It covers job cards and scheduling, on-site sign-off on mobile, quotations and invoicing, client management, GPS tracking of field technicians and fastest-route suggestions via Google Maps. It lists plumbing, electrical, construction and paint and decor businesses among the industries it serves.
South Africa-specific note
Field Service Cloud lists an office at Building D, 375 Oberon Ave, Faerie Glen, Pretoria, with support on 012 004 0233, Monday to Friday 08:00-16:30. Prices are in rand excluding VAT, and only field service members are charged; office, admin and finance users are free.
Pros
- + Published rand price: R213.90 per field worker a month excluding VAT
- + Office managers, administrators and finance users are free
- + 60-day free trial with free company profile setup
- + GPS tracking of technicians and route suggestions via Google Maps
- + Pretoria office with local phone support
Cons
- − Importing data from a legacy system costs R15,000 once-off
- − Prices exclude VAT
- − Contract and cancellation terms are not published on the pricing page
- − Support hours are weekdays only
Typical South Africa pricing
ZAR, excluding VAT: Pro R213.90 per field service member per month with all features; office managers, administrators and finance users free; optional data import R15,000 once-off; free company profile setup; 60-day free trial
Why this matters for South Africa trades
Under the Electrical Installation Regulations, 2009, electrical contractors must register with the Department of Employment and Labour, and only registered persons may issue the electrical Certificate of Compliance. Regulation 17 of the Pressure Equipment Regulations bars anyone who is not a registered authorised person (registered through SAQCC Gas) from installing or removing gas appliances and systems. Under PIRB’s rules, only PIRB Licensed Plumbers can issue its plumbing CoC, which is needed for most plumbing work above R1,500 and for electric, solar and heat pump water heating at any cost. Contractors must be cidb-registered to carry out public sector contracts awarded by tender or quotation, and each grade sets a maximum contract value; the NHBRC says anyone in the business of building homes must be registered with it; and under the Construction Regulations, 2014, clients and principal contractors must confirm COIDA good standing before work starts.
South African trades vendor selection is shaped by certificates issued on each job (electrical Certificates of Compliance from registered persons under the Department of Employment and Labour, SAQCC Gas certificates of conformity, PIRB plumbing CoCs), cidb registration and grading (1-9) for public sector contracts, NHBRC registration for home builders, SARS payroll and VAT obligations (15% VAT, the monthly EMP201 and EMP501 reconciliations, with mandatory e-invoicing proposed from 2030 in a SARS consultation paper of August 2026), and the COIDA Letter of Good Standing checked before site work.
Frequently asked
Is Field Service Cloud a good fit for South Africa trades?
Field Service Cloud is cloud field service management software with an office in Pretoria, and says it was born from the construction industry for the construction industry. It covers job cards and scheduling, on-site sign-off on mobile, quotations and invoicing, client management, GPS tracking of field technicians and fastest-route suggestions via Google Maps. It lists plumbing, electrical, construction and paint and decor businesses among the industries it serves. Field Service Cloud lists an office at Building D, 375 Oberon Ave, Faerie Glen, Pretoria, with support on 012 004 0233, Monday to Friday 08:00-16:30. Prices are in rand excluding VAT, and only field service members are charged; office, admin and finance users are free.
What does Field Service Cloud cost in South Africa?
ZAR, excluding VAT: Pro R213.90 per field service member per month with all features; office managers, administrators and finance users free; optional data import R15,000 once-off; free company profile setup; 60-day free trial. Pricing and availability can change by region; confirm current South Africa pricing on the vendor's site before committing.
Does Field Service Cloud publish its prices?
Yes. Field Service Cloud is Tier S in our South Africa directory, which means our check found its prices published on its own website (see the typical pricing above). The tier is not a quality ranking, so compare it against the alternatives for your trade and region.