Software · South Africa · Head-to-head

Field Service Cloud vs Odyssey Job Cards

Two South Africa software options, compared side by side for South Africa trades.

Which should you choose?

Field Service Cloud and Odyssey Job Cards are both Tier S: our check found each one's prices published on its own website, so you can compare their costs before talking to sales. The tier is not a quality ranking: weigh the pros, cons, pricing and South Africa-specific notes below against your trade and region.

Field Service Cloud

Tier S · Published prices

Pretoria-based job card and field service software, R213.90 per field worker a month excluding VAT

Field Service Cloud is cloud field service management software with an office in Pretoria, and says it was born from the construction industry for the construction industry. It covers job cards and scheduling, on-site sign-off on mobile, quotations and invoicing, client management, GPS tracking of field technicians and fastest-route suggestions via Google Maps. It lists plumbing, electrical, construction and paint and decor businesses among the industries it serves.

Pros

+ Published rand price: R213.90 per field worker a month excluding VAT
+ Office managers, administrators and finance users are free
+ 60-day free trial with free company profile setup
+ GPS tracking of technicians and route suggestions via Google Maps

Cons

− Importing data from a legacy system costs R15,000 once-off
− Prices exclude VAT
− Contract and cancellation terms are not published on the pricing page
− Support hours are weekdays only

South Africa note

Field Service Cloud lists an office at Building D, 375 Oberon Ave, Faerie Glen, Pretoria, with support on 012 004 0233, Monday to Friday 08:00-16:30. Prices are in rand excluding VAT, and only field service members are charged; office, admin and finance users are free.

Typical South Africa pricing: ZAR, excluding VAT: Pro R213.90 per field service member per month with all features; office managers, administrators and finance users free; optional data import R15,000 once-off; free company profile setup; 60-day free trial

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Odyssey Job Cards

Tier S · Published prices

Bloemfontein job card software with quotes, invoices and an Android app, from R483 a month for six users

Odyssey Job Cards is job card software from Odyssey Software, which lists an office at 135 Raymond Mhlaba Street, Bloemfontein. It covers job cards, quotations, invoicing, automated scheduling and deadline notifications, and an Android app for field teams with site photos, parts and customer authorisation. It is sold as two flat monthly packages that include all features and differ only in user seats.

Pros

+ Flat monthly packages rather than per-user pricing: R483 for 1 admin and 5 technicians
+ All features included in both packages
+ Android app with site photos, parts and customer authorisation
+ Bloemfontein office and local phone line

Cons

− Field app is confirmed for Android only; iOS is not mentioned
− No accounting integrations are listed
− VAT treatment and trial length are not stated
− No listed package beyond 3 admins and 20 technicians

South Africa note

Odyssey Software lists a Bloemfontein office and the number 051 433 1520, open Monday to Friday 8:00am-5:00pm. Prices are in rand; the site does not say whether they include VAT.

Typical South Africa pricing: ZAR per month, flat per package (VAT treatment not stated): Professional R483 (1 admin and 5 technician users), Enterprise R800 (3 admin and 20 technician users); both include all features; free trial offered (length not stated)

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More South Africa options

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