Software · South Africa
ServiceM8 (ZA)
Australian job management app for trade and service businesses, priced in rand by jobs per month with unlimited users
Market position
ServiceM8 is job management software from ServiceM8 Pty Ltd, an Australian company, built around its iPhone and iPad app, with ServiceM8 Lite for Android field staff. Its South African site lists rand prices per business by jobs per month, from a free one-user plan to R3,695, and every paid plan includes unlimited users. ServiceM8 says it won Xero's Global Innovation App of the Year award.
South Africa-specific note
ServiceM8 runs a South African site with rand prices and offers setup and training through local partners; its terms are with the Australian company under Australian law. The ZA pricing page does not say whether prices include VAT. The site shows Xero Preferred App and QuickBooks badges.
Pros
- + Published rand prices, from a free plan up to R3,695 a month
- + Unlimited users on every paid plan
- + No lock-ins and a 14-day free trial
- + Electronic forms, asset management and proposals from the Growing plan
Cons
- − Optimised for iPhone and iPad; Android field staff get ServiceM8 Lite
- − Price rises with monthly job volume, and the Free plan is limited to 1 user and 30 jobs
- − SMS beyond the plan allowance cost R1 each
- − Terms are under Australian law, and the pricing page does not state VAT treatment
Typical South Africa pricing
ZAR per business per month (VAT treatment not stated): Free R0 (1 user, 30 jobs), Starter R295 (50 jobs), Growing R845 (150 jobs), Premium R1,595 (500 jobs), Premium Plus R3,695 (1,500 jobs, then R2 per job); unlimited users on paid plans; extra SMS R1 each; ServiceM8 Phone from R295/month; 14-day free trial
Why this matters for South Africa trades
Under the Electrical Installation Regulations, 2009, electrical contractors must register with the Department of Employment and Labour, and only registered persons may issue the electrical Certificate of Compliance. Regulation 17 of the Pressure Equipment Regulations bars anyone who is not a registered authorised person (registered through SAQCC Gas) from installing or removing gas appliances and systems. Under PIRB’s rules, only PIRB Licensed Plumbers can issue its plumbing CoC, which is needed for most plumbing work above R1,500 and for electric, solar and heat pump water heating at any cost. Contractors must be cidb-registered to carry out public sector contracts awarded by tender or quotation, and each grade sets a maximum contract value; the NHBRC says anyone in the business of building homes must be registered with it; and under the Construction Regulations, 2014, clients and principal contractors must confirm COIDA good standing before work starts.
South African trades vendor selection is shaped by certificates issued on each job (electrical Certificates of Compliance from registered persons under the Department of Employment and Labour, SAQCC Gas certificates of conformity, PIRB plumbing CoCs), cidb registration and grading (1-9) for public sector contracts, NHBRC registration for home builders, SARS payroll and VAT obligations (15% VAT, the monthly EMP201 and EMP501 reconciliations, with mandatory e-invoicing proposed from 2030 in a SARS consultation paper of August 2026), and the COIDA Letter of Good Standing checked before site work.
Frequently asked
Is ServiceM8 (ZA) a good fit for South Africa trades?
ServiceM8 is job management software from ServiceM8 Pty Ltd, an Australian company, built around its iPhone and iPad app, with ServiceM8 Lite for Android field staff. Its South African site lists rand prices per business by jobs per month, from a free one-user plan to R3,695, and every paid plan includes unlimited users. ServiceM8 says it won Xero's Global Innovation App of the Year award. ServiceM8 runs a South African site with rand prices and offers setup and training through local partners; its terms are with the Australian company under Australian law. The ZA pricing page does not say whether prices include VAT. The site shows Xero Preferred App and QuickBooks badges.
What does ServiceM8 (ZA) cost in South Africa?
ZAR per business per month (VAT treatment not stated): Free R0 (1 user, 30 jobs), Starter R295 (50 jobs), Growing R845 (150 jobs), Premium R1,595 (500 jobs), Premium Plus R3,695 (1,500 jobs, then R2 per job); unlimited users on paid plans; extra SMS R1 each; ServiceM8 Phone from R295/month; 14-day free trial. Pricing and availability can change by region; confirm current South Africa pricing on the vendor's site before committing.
Does ServiceM8 (ZA) publish its prices?
Yes. ServiceM8 (ZA) is Tier S in our South Africa directory, which means our check found its prices published on its own website (see the typical pricing above). The tier is not a quality ranking, so compare it against the alternatives for your trade and region.
Does WrenchStack have a related page outside South Africa?
Yes: our US review of ServiceM8, linked at the top of this page. Weigh it against the South Africa details on this one.