Software ยท South Africa ยท Head-to-head

Eworks Manager vs ServiceM8 (ZA)

Two South Africa software options, compared side by side for South Africa trades.

Which should you choose?

Eworks Manager and ServiceM8 (ZA) are both Tier S: our check found each one's prices published on its own website, so you can compare their costs before talking to sales. The tier is not a quality ranking: weigh the pros, cons, pricing and South Africa-specific notes below against your trade and region.

Eworks Manager

Tier S ยท Published prices

Job card and field service software with an offline mobile app, part of the ClearCourse group, with a Gqeberha office

Eworks Manager is field service management software sold in South Africa by Eworks Manager (Pty) Ltd, which lists an office in Mill Park, Gqeberha, alongside UK, US and Australian sites. It covers job cards and digital job sheets, quotes, invoices, route planning, technician tracking, CRM, and asset and inventory management, with a mobile app that works offline. The site footer says it is part of ClearCourse, a software group reported to have bought it in December 2021.

Pros

  • + South African office in Gqeberha with a +27 phone line
  • + Mobile app works offline and sends data to the office when back in signal
  • + Priced per team rather than per user, with no fixed-term contract
  • + 14-day free trial with no card details

Cons

  • โˆ’ Prices display in GBP by default, and fees are payable in sterling unless the order says otherwise
  • โˆ’ Cancellation needs three calendar months' notice
  • โˆ’ Prices exclude VAT

South Africa note

Eworks Manager has a South African office at 166 Cape Rd, Mill Park, Gqeberha, and a +27 41 004 0045 number, and its SA contract terms are governed by South African law. The ZA pricing page shows GBP by default with a rand toggle, and the contract says fees are payable in pounds sterling unless the order names another currency. The offline app stores data and sends it to the office when signal returns.

Typical South Africa pricing: Per team, not per user, excluding VAT; ZA pricing page shows GBP by default (ZAR toggle offered): Standard GBP 130, Advanced GBP 141, Premium GBP 151 per month for the 1-5 user band; user bands up to 101+; no fixed-term contract, 3 calendar months' notice; 14-day free trial

ServiceM8 (ZA)

Tier S ยท Published prices

Australian job management app for trade and service businesses, priced in rand by jobs per month with unlimited users

ServiceM8 is job management software from ServiceM8 Pty Ltd, an Australian company, built around its iPhone and iPad app, with ServiceM8 Lite for Android field staff. Its South African site lists rand prices per business by jobs per month, from a free one-user plan to R3,695, and every paid plan includes unlimited users. ServiceM8 says it won Xero's Global Innovation App of the Year award.

Pros

  • + Published rand prices, from a free plan up to R3,695 a month
  • + Unlimited users on every paid plan
  • + No lock-ins and a 14-day free trial
  • + Electronic forms, asset management and proposals from the Growing plan

Cons

  • โˆ’ Optimised for iPhone and iPad; Android field staff get ServiceM8 Lite
  • โˆ’ Price rises with monthly job volume, and the Free plan is limited to 1 user and 30 jobs
  • โˆ’ SMS beyond the plan allowance cost R1 each
  • โˆ’ Terms are under Australian law, and the pricing page does not state VAT treatment

South Africa note

ServiceM8 runs a South African site with rand prices and offers setup and training through local partners; its terms are with the Australian company under Australian law. The ZA pricing page does not say whether prices include VAT. The site shows Xero Preferred App and QuickBooks badges.

Typical South Africa pricing: ZAR per business per month (VAT treatment not stated): Free R0 (1 user, 30 jobs), Starter R295 (50 jobs), Growing R845 (150 jobs), Premium R1,595 (500 jobs), Premium Plus R3,695 (1,500 jobs, then R2 per job); unlimited users on paid plans; extra SMS R1 each; ServiceM8 Phone from R295/month; 14-day free trial

More South Africa options

See all South Africa software vendors and the rest of the South Africa directory.