Software · South Africa · Head-to-head
Eworks Manager vs ServCraft
Two South Africa software options, compared side by side for South Africa trades.
Which should you choose?
Eworks Manager and ServCraft are both Tier S: our check found each one's prices published on its own website, so you can compare their costs before talking to sales. The tier is not a quality ranking: weigh the pros, cons, pricing and South Africa-specific notes below against your trade and region.
Eworks Manager
Tier S · Published pricesJob card and field service software with an offline mobile app, part of the ClearCourse group, with a Gqeberha office
Eworks Manager is field service management software sold in South Africa by Eworks Manager (Pty) Ltd, which lists an office in Mill Park, Gqeberha, alongside UK, US and Australian sites. It covers job cards and digital job sheets, quotes, invoices, route planning, technician tracking, CRM, and asset and inventory management, with a mobile app that works offline. The site footer says it is part of ClearCourse, a software group reported to have bought it in December 2021.
Pros
- + South African office in Gqeberha with a +27 phone line
- + Mobile app works offline and sends data to the office when back in signal
- + Priced per team rather than per user, with no fixed-term contract
- + 14-day free trial with no card details
Cons
- − Prices display in GBP by default, and fees are payable in sterling unless the order says otherwise
- − Cancellation needs three calendar months' notice
- − Prices exclude VAT
South Africa note
Eworks Manager has a South African office at 166 Cape Rd, Mill Park, Gqeberha, and a +27 41 004 0045 number, and its SA contract terms are governed by South African law. The ZA pricing page shows GBP by default with a rand toggle, and the contract says fees are payable in pounds sterling unless the order names another currency. The offline app stores data and sends it to the office when signal returns.
ServCraft
Tier S · Published pricesSouth African job management software for trade businesses, from R349 per user a month excluding VAT
ServCraft is job management software from ServCraft Africa (Pty) Ltd, a South African company based in Randburg, Gauteng. It covers quotes with digital sign-off, job cards, custom forms, invoices, purchase orders, inventory and a customer portal, with an offline mobile app and sync to Sage, Xero and QuickBooks. ServCraft has industry pages for security, plumbing, solar, electrical and HVAC businesses, and says more than 1,000 local trade businesses use it.
Pros
- + Published rand pricing: R349 per user a month excluding VAT, up to 20 users
- + Offline mobile app, inventory and purchase orders included in the Standard plan
- + Syncs with Sage, Xero and QuickBooks
- + South African company with local phone support and a 14-day free trial
Cons
- − Teams over 20 users need a custom Enterprise quote
- − Extra branches cost R999 each a month; extra storage, bulk email and SMS are charged on top
- − Fees paid in advance are not refundable after the 7-day cancellation window
- − Support hours are weekdays only
South Africa note
Priced in rand excluding VAT, with terms under South African law. Support is by phone (+27 10 500 3305), email and in-app chat, Monday to Friday 8:30am-5pm. Its solar page covers multi-stage installations, equipment and materials, compliance sign-off and tracking of installed systems.
More South Africa options
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