BigChange vs Jobber
Head-to-head comparison of pricing, features, integrations, and use-case fit.
BigChange
JobWatch field service platform (UK-rooted, expanding globally)
- Starting price
- Custom quote
- Aggregate rating
- 4.5 / 5
- Best team size
- 25-500
- Free trial
- No
Jobber
Field service management for growing service businesses
- Starting price
- From $29/mo
- Aggregate rating
- 4.5 / 5
- Best team size
- 1-30
- Free trial
- 14 days
What actually separates them
Only the points where BigChange and Jobber genuinely differ, from our verified data. Everything they share is further down.
- → Price transparency: Jobber publishes a starting price (From $29/mo). BigChange does not, so comparing them costs you a sales call.
- → Trades served: BigChange covers General Contractors; Jobber covers Cleaning Services, Handyman Services, Waste & Junk Removal, Pressure Washing & Window Cleaning. The other does not.
- → Free trial: Jobber runs a 14-day trial. BigChange has none, so you evaluate it on a demo.
- → Integrations: only BigChange connects to xero, sage, salesforce; only Jobber connects to stripe, zapier, google calendar, mailchimp.
- → Features the other lacks: BigChange has dispatching, vehicle_tracking, stock_control; Jobber has client_portal, quotes, team_management.
Quick verdict
BigChange: Mid-large field service organizations 25+ techs running mixed fleet + service operations.
Jobber: Small-to-mid trades businesses (1-30 employees) wanting modern UX with strong CRM.
User ratings favor Jobber (4.5 vs 4.5).
Decision matrix — which one is right for you?
Pick BigChange if…
- → Your situation matches BigChange's target profile: Mid-large field service organizations 25+ techs running mixed fleet + service operations
Pick Jobber if…
- → Your situation matches Jobber's target profile: Small-to-mid trades businesses (1-30 employees) wanting modern UX with strong CRM
- → You want to try before buying — Jobber offers a 14-day free trial; BigChange requires a demo
- → You serve multiple trades — Jobber covers 8 verticals vs BigChange's 5
- → Integration ecosystem matters — Jobber has 6 native integrations vs BigChange's 4
- → Google Local Services Ads drive your inbound calls — Jobber has native GLS integration; BigChange doesn't
Pricing side-by-side
| Tier | BigChange | Jobber |
|---|---|---|
| Tier 1 | Starter — Custom | Core — $29/mo |
| Tier 2 | Pro — Custom | Connect — $99/mo |
| Tier 3 | Enterprise — Custom | Grow — $149/mo |
BigChange uses custom-quoted pricing (typically $250-$800/user/mo for enterprise FSM platforms); Jobber has transparent public pricing starting at $29/mo. If budget predictability matters, Jobber wins on transparency alone. If you need enterprise-tier features and don't mind the sales process, BigChange's custom pricing reflects the deeper feature set.
Pros & cons
BigChange
- + Native QuickBooks integration (bidirectional sync)
- + Covers 5 trade verticals — strong multi-vertical fit
- + 12 years of product maturity (founded 2014)
- − Heavy on UK/EU market
- − Longer implementation
- − Opaque US pricing
- − No free trial (Jobber offers 14 days)
- − No public pricing — sales call required for a quote
Jobber
- + 14-day free trial, no credit card required
- + Higher aggregate user rating (4.5 / 5)
- + Native QuickBooks integration (bidirectional sync)
- + Built-in Stripe payment processing
- + Native Google Local Services Ads integration
- − Limited for enterprise
- − No inventory management at lower tiers
- − No built-in phone system
Implementation timeline comparison
BigChange
Not published; the vendor quotes per account, so ask for the onboarding plan in writing before signing
Jobber
1-3 weeks self-service onboarding
Enterprise-tier platforms ($250+/user/mo) typically require 3-6 months with dedicated admin time, custom pricebook setup, and phased rollout to field techs. Mid-tier platforms reach operational status in 4-8 weeks with optional paid onboarding. Entry-tier platforms are designed for self-service onboarding in 1-3 weeks. Always plan for 2-4 weeks of parallel operation with your existing system before cutting over.
Feature comparison
Only in BigChange
- + dispatching
- + vehicle tracking
- + stock control
- + quoting
- + ai assistant
Both have
- ✓ scheduling
- ✓ invoicing
Only in Jobber
- + client portal
- + quotes
- + team management
- + online booking
- + automated followup
- + two way texting
Integrations
Only in BigChange
- + xero
- + sage
- + salesforce
Both integrate with
- ✓ quickbooks
Only in Jobber
- + stripe
- + zapier
- + google calendar
- + mailchimp
- + google local services
Which fits better in each trade
| Trade | BigChange fit | Jobber fit | Winner |
|---|---|---|---|
| HVAC | 7 / 10 | 9 / 10 | Jobber |
| Plumbing | 7 / 10 | 9 / 10 | Jobber |
| Electrical | 7 / 10 | 9 / 10 | Jobber |
| Landscaping & Lawn Care | 7 / 10 | 10 / 10 | Jobber |
Vertical-fit scores combine feature coverage, customer base concentration, and the tool's own positioning for the trade. See methodology.
Frequently asked questions
Which is better, BigChange or Jobber?
Neither is universally better — they target different buyers. BigChange is best for Mid-large field service organizations 25+ techs running mixed fleet + service operations. Jobber is best for Small-to-mid trades businesses (1-30 employees) wanting modern UX with strong CRM. See the decision matrix above for situation-specific guidance, or jump to the per-vertical winner table if you're in a specific trade.
Is BigChange cheaper than Jobber?
Both BigChange and Jobber use custom pricing or have similar entry costs — request quotes from both to compare apples-to-apples for your specific team size.
Can BigChange and Jobber integrate with QuickBooks?
BigChange integrates with QuickBooks natively. Jobber integrates with QuickBooks natively. Both work with QuickBooks Online; confirm QuickBooks Desktop support before signing if your accountant uses Desktop.
Do BigChange or Jobber offer a free trial?
BigChange: no free trial advertised; demo on request. Jobber: 14-day free trial, no credit card required.
How long does BigChange vs Jobber take to implement?
BigChange: Not published; the vendor quotes per account, so ask for the onboarding plan in writing before signing. Jobber: 1-3 weeks self-service onboarding. Implementation length scales with pricing tier — enterprise platforms ($250+/user/mo) require 3-6 months with dedicated admin time; mid-tier platforms typically reach operational status in 4-8 weeks with optional paid onboarding.
Can I migrate from BigChange to Jobber (or vice versa)?
Yes, but expect data normalization work. Customer records and active jobs typically import cleanly via CSV. Historical job data, recurring service agreements, and custom pricebooks rarely transfer perfectly — most shops leave historical data in the source system as archival reference rather than migrating it. Budget 2-4 weeks of parallel operation between the two systems during the cutover.
BigChange vs Jobber: which has better customer support?
Both BigChange and Jobber offer email support across all tiers, with phone and live chat typically reserved for higher tiers. Response time SLAs vary by tier — entry-tier customers usually get 24-48 hour email response; enterprise customers get dedicated account managers with same-day response. Read recent G2 reviews specifically for support-quality signals before committing.
Which is better for solo contractors vs growing teams?
For solo contractors and 2-3 person teams, the lower-priced option (either) typically wins on cost without sacrificing core features. For growing teams (5-15 employees), evaluate based on which platform's upper tiers include the features you'll need at your 12-18 month projected scale rather than buying for today's team size. For established 15+ employee operations, the depth of enterprise features (reporting, multi-location, marketing attribution) matters more than entry-tier price.
Need a deeper look?
See our full reviews with detailed pricing tiers, integration depth, and weaknesses.
Should your product be in this comparison?
We review BigChange and Jobber against their own published pricing and terms, and we publish the cons next to the pros. If you build a competing product and it is not covered here, send it to us and it gets the same treatment.
Listings are free. No vendor can pay for placement, for a score, or to have a documented con removed. Read this page first and decide whether you want that.