BigChange vs KnowHow
Head-to-head comparison of pricing, features, integrations, and use-case fit.
BigChange
Job management and field service platform (UK-rooted, part of Simpro Group)
- Starting price
- Custom quote
- Best team size
- 25-500
- Free trial
- None listed
KnowHow
AI-powered knowledge and training platform for trade service companies and franchise networks
- Starting price
- Custom quote
- Best team size
- 5-500
- Free trial
- None listed
What actually separates them
Only the points where our data on BigChange and KnowHow differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Trades served: BigChange serves Electrical, Roofing, General Contractors, Landscaping & Lawn Care, Cleaning Services, Waste & Junk Removal, Fire Protection & Life Safety; KnowHow serves Restoration. The other tool's entry does not list them.
- → Integrations listed for one tool only: BigChange: xero, sage.
- → Fit for shared trades: BigChange scores higher for HVAC (7/10 vs 6/10), Plumbing (7/10 vs 6/10), Pest Control (7/10 vs 6/10).
- → Features listed for one tool only: BigChange: scheduling, dispatching, vehicle tracking; KnowHow: training, procedures, document management.
Quick verdict
BigChange: Mid-large field service organizations 25+ techs running mixed fleet + service operations.
KnowHow: Restoration companies and multi-location trade franchisors that want to turn their procedures into mobile, multilingual training and on-the-job answers for field crews.
Vertical fit favors BigChange in 3 of 3 shared trades.
BigChange lists more integrations in our data (2 vs 0).
Decision matrix: which one is right for you?
Pick BigChange if…
- → Your situation matches BigChange's target profile: Mid-large field service organizations 25+ techs running mixed fleet + service operations
- → You work in HVAC, Plumbing or Pest Control: BigChange has the higher vertical-fit score there (HVAC: 7/10 vs 6/10)
- → You serve several trades: BigChange serves 10 trades in our data, against 4 for KnowHow
- → Integrations matter: BigChange lists 2 integrations in our data, against 0 for KnowHow
Pick KnowHow if…
- → Your situation matches KnowHow's target profile: Restoration companies and multi-location trade franchisors that want to turn their procedures into mobile, multilingual training and on-the-job answers for field crews
Pricing side-by-side
| Tier | BigChange | KnowHow |
|---|---|---|
| Tier 1 | Custom quote: quote | Custom quote: quote |
Neither BigChange nor KnowHow publishes a price, so both need a quote before you can compare them. Request quotes for the same team size and feature set, and get what is included (users, integrations, onboarding) in writing.
Pros & cons
BigChange
- + Higher vertical-fit score for HVAC, Plumbing or Pest Control
- + Serves 10 trades in our data
- + Founded in 2013
- − UK/EU-centered
- − No published pricing in any region
- − Fleet depth is more than small shops need
- − No published price: you need a quote
KnowHow
- − A training, SOP and knowledge tool, not job management or estimating software, so it runs alongside your operations platform
- − No public pricing, and implementation is billed separately
- − Subscriptions cannot be cancelled during the term and fees are non-refundable
- − No software integrations are listed
- − No published price: you need a quote
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for BigChange only
- + scheduling
- + dispatching
- + vehicle tracking
- + stock control
- + quoting
- + invoicing
Listed for both
- ✓ ai assistant
Listed for KnowHow only
- + training
- + procedures
- + document management
- + mobile app
- + compliance tracking
- + quizzes
- + video sop capture
- + multilingual
- + offline access
Integrations
Listed for BigChange only
- + xero
- + sage
Listed for both
None in common in our data
Listed for KnowHow only
None
Which fits better in each trade
| Trade | BigChange fit | KnowHow fit | Winner |
|---|---|---|---|
| HVAC | 7 / 10 | 6 / 10 | BigChange |
| Plumbing | 7 / 10 | 6 / 10 | BigChange |
| Pest Control | 7 / 10 | 6 / 10 | BigChange |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, BigChange or KnowHow?
It depends on your trade, team size and budget. BigChange is best for mid-large field service organizations 25+ techs running mixed fleet + service operations. KnowHow is best for restoration companies and multi-location trade franchisors that want to turn their procedures into mobile, multilingual training and on-the-job answers for field crews. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is BigChange cheaper than KnowHow?
Neither publishes a price. Request quotes from both for the same team size and features.
Can BigChange and KnowHow integrate with QuickBooks?
Our entry for BigChange lists no QuickBooks integration. Our entry for KnowHow lists no QuickBooks integration. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do BigChange or KnowHow offer a free trial?
BigChange: no free trial in our data. KnowHow: no free trial in our data.
Can I move from BigChange to KnowHow (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
BigChange vs KnowHow: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts BigChange's best team size at 25-500 and KnowHow's at 5-500. BigChange's entry price is no published price (quote only); KnowHow's is no published price (quote only). Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check BigChange and KnowHow against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.