BigChange vs ServiceTrade
Head-to-head comparison of pricing, features, integrations, and use-case fit.
BigChange
Job management and field service platform (UK-rooted, part of Simpro Group)
- Starting price
- Custom quote
- Best team size
- 25-500
- Free trial
- None listed
ServiceTrade
Commercial service contractor platform
- Starting price
- Custom quote
- Best team size
- 10-100
- Free trial
- None listed
What actually separates them
Only the points where our data on BigChange and ServiceTrade differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Trades served: BigChange serves General Contractors, Landscaping & Lawn Care, Cleaning Services, Pest Control, Waste & Junk Removal. The other tool's entry does not list them.
- → Integrations listed for one tool only: BigChange: xero, sage; ServiceTrade: quickbooks online, quickbooks desktop, sage intacct, sage 100.
- → Fit for shared trades: BigChange scores higher for Plumbing (7/10 vs 5/10), Roofing (7/10 vs 5/10); ServiceTrade scores higher for HVAC (9/10 vs 7/10), Electrical (8/10 vs 7/10), Fire Protection & Life Safety (9/10 vs 7/10).
- → Features listed for one tool only: BigChange: scheduling, vehicle tracking, stock control; ServiceTrade: service agreements, deficiency tracking, customer portal.
Quick verdict
BigChange: Mid-large field service organizations 25+ techs running mixed fleet + service operations.
ServiceTrade: Commercial HVAC/refrigeration/fire-life-safety contractors with recurring service agreements.
Vertical fit favors ServiceTrade in 3 of 5 shared trades.
ServiceTrade lists more integrations in our data (13 vs 2).
Decision matrix: which one is right for you?
Pick BigChange if…
- → Your situation matches BigChange's target profile: Mid-large field service organizations 25+ techs running mixed fleet + service operations
- → You work in Plumbing or Roofing: BigChange has the higher vertical-fit score there (Plumbing: 7/10 vs 5/10)
- → You serve several trades: BigChange serves 10 trades in our data, against 5 for ServiceTrade
Pick ServiceTrade if…
- → Your situation matches ServiceTrade's target profile: Commercial HVAC/refrigeration/fire-life-safety contractors with recurring service agreements
- → QuickBooks matters: ServiceTrade lists a QuickBooks integration (QuickBooks Online, QuickBooks Desktop); our entry for BigChange lists none
- → You work in HVAC, Electrical or Fire Protection & Life Safety: ServiceTrade has the higher vertical-fit score there (HVAC: 9/10 vs 7/10)
- → Integrations matter: ServiceTrade lists 13 integrations in our data, against 2 for BigChange
Pricing side-by-side
| Tier | BigChange | ServiceTrade |
|---|---|---|
| Tier 1 | Custom quote: quote | Select: quote |
| Tier 2 | - | Premium: quote |
| Tier 3 | - | Enterprise: quote |
Neither BigChange nor ServiceTrade publishes a price, so both need a quote before you can compare them. Request quotes for the same team size and feature set, and get what is included (users, integrations, onboarding) in writing.
Pros & cons
BigChange
- + Higher vertical-fit score for Plumbing or Roofing
- + Serves 10 trades in our data
- + Founded in 2013
- − UK/EU-centered
- − No published pricing in any region
- − Fleet depth is more than small shops need
- − No QuickBooks integration in our data (ServiceTrade lists one)
- − No published price: you need a quote
ServiceTrade
- + Higher vertical-fit score for HVAC, Electrical or Fire Protection & Life Safety
- + QuickBooks integration listed (QuickBooks Online, QuickBooks Desktop)
- + Serves 5 trades in our data
- + Founded in 2012
- − Not designed for residential
- − Plan training time on its service-agreement and deficiency workflows
- − No published price: you need a quote
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for BigChange only
- + scheduling
- + vehicle tracking
- + stock control
- + quoting
- + invoicing
- + ai assistant
Listed for both
- ✓ dispatching
Listed for ServiceTrade only
- + service agreements
- + deficiency tracking
- + customer portal
- + asset tracking
- + online invoicing
- + estimate to invoice
Integrations
Listed for BigChange only
- + xero
- + sage
Listed for both
None in common in our data
Listed for ServiceTrade only
- + quickbooks online
- + quickbooks desktop
- + sage intacct
- + sage 100
- + netsuite
- + microsoft dynamics
- + acumatica
- + viewpoint vista
- + trimble spectrum
- + computerease
- + google calendar
- + avalara
- + zapier
Which fits better in each trade
| Trade | BigChange fit | ServiceTrade fit | Winner |
|---|---|---|---|
| HVAC | 7 / 10 | 9 / 10 | ServiceTrade |
| Plumbing | 7 / 10 | 5 / 10 | BigChange |
| Electrical | 7 / 10 | 8 / 10 | ServiceTrade |
| Roofing | 7 / 10 | 5 / 10 | BigChange |
| Fire Protection & Life Safety | 7 / 10 | 9 / 10 | ServiceTrade |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, BigChange or ServiceTrade?
It depends on your trade, team size and budget. BigChange is best for mid-large field service organizations 25+ techs running mixed fleet + service operations. ServiceTrade is best for commercial HVAC/refrigeration/fire-life-safety contractors with recurring service agreements. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is BigChange cheaper than ServiceTrade?
Neither publishes a price. Request quotes from both for the same team size and features.
Can BigChange and ServiceTrade integrate with QuickBooks?
Our entry for BigChange lists no QuickBooks integration. ServiceTrade lists QuickBooks Online and QuickBooks Desktop. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do BigChange or ServiceTrade offer a free trial?
BigChange: no free trial in our data. ServiceTrade: no free trial in our data.
Can I move from BigChange to ServiceTrade (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
BigChange vs ServiceTrade: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts BigChange's best team size at 25-500 and ServiceTrade's at 10-100. BigChange's entry price is no published price (quote only); ServiceTrade's is no published price (quote only). Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check BigChange and ServiceTrade against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.