BigChange vs Workiz
Head-to-head comparison of pricing, features, integrations, and use-case fit.
BigChange
JobWatch field service platform (UK-rooted, expanding globally)
- Starting price
- Custom quote
- Aggregate rating
- 4.5 / 5
- Best team size
- 25-500
- Free trial
- No
Workiz
Field service software for on-demand service pros
- Starting price
- Custom quote
- Aggregate rating
- 4.5 / 5
- Best team size
- 1-15
- Free trial
- 14 days
Quick verdict
BigChange: Mid-large field service organizations 25+ techs running mixed fleet + service operations.
Workiz: On-demand service businesses (locksmiths, garage door, junk removal, appliance repair).
User ratings favor Workiz (4.5 vs 4.5).
Decision matrix — which one is right for you?
Pick BigChange if…
- → Your situation matches BigChange's target profile: Mid-large field service organizations 25+ techs running mixed fleet + service operations
Pick Workiz if…
- → Your situation matches Workiz's target profile: On-demand service businesses (locksmiths, garage door, junk removal, appliance repair)
- → You want to try before buying — Workiz offers a 14-day free trial; BigChange requires a demo
- → You serve multiple trades — Workiz covers 9 verticals vs BigChange's 5
- → Google Local Services Ads drive your inbound calls — Workiz has native GLS integration; BigChange doesn't
Pricing side-by-side
| Tier | BigChange | Workiz |
|---|---|---|
| Tier 1 | Starter — Custom | Lite — $65/mo |
| Tier 2 | Pro — Custom | Standard — $169/mo |
| Tier 3 | Enterprise — Custom | Pro — $299/mo |
| Tier 4 | — | Ultimate — Custom |
Both BigChange and Workiz use custom-quoted pricing — typical for enterprise-tier FSM platforms. Expect 30-60 minute discovery calls from each before getting a number, with pricing in the $250-$800 per user per month range for either. Request quotes from both for apples-to-apples comparison at your specific team size and feature requirements.
Pros & cons
BigChange
- + Native QuickBooks integration (bidirectional sync)
- + Covers 5 trade verticals — strong multi-vertical fit
- + 12 years of product maturity (founded 2014)
- − Heavy on UK/EU market
- − Longer implementation
- − Opaque US pricing
- − No free trial (Workiz offers 14 days)
- − No public pricing — sales call required for a quote
Workiz
- + 14-day free trial, no credit card required
- + Higher aggregate user rating (4.5 / 5)
- + Native QuickBooks integration (bidirectional sync)
- + Built-in Stripe payment processing
- + Native Google Local Services Ads integration
- − Less polished than Jobber/Housecall Pro for traditional residential trades
- − No public pricing — sales call required for a quote
Implementation timeline comparison
BigChange
3-6 months for full deployment with dedicated implementation manager
Workiz
3-6 months for full deployment with dedicated implementation manager
Enterprise-tier platforms ($250+/user/mo) typically require 3-6 months with dedicated admin time, custom pricebook setup, and phased rollout to field techs. Mid-tier platforms reach operational status in 4-8 weeks with optional paid onboarding. Entry-tier platforms are designed for self-service onboarding in 1-3 weeks. Always plan for 2-4 weeks of parallel operation with your existing system before cutting over.
Feature comparison
Only in BigChange
- + vehicle tracking
- + stock control
- + quoting
- + ai assistant
Both have
- ✓ scheduling
- ✓ dispatching
- ✓ invoicing
Only in Workiz
- + phone system
- + call masking
- + online booking
- + marketing automation
- + ai phone agent
Integrations
Only in BigChange
- + xero
- + sage
- + salesforce
Both integrate with
- ✓ quickbooks
Only in Workiz
- + stripe
- + zapier
- + google local services
- + angi
Which fits better in each trade
Vertical-fit scores combine feature coverage, customer base concentration, and the tool's own positioning for the trade. See methodology.
Frequently asked questions
Which is better, BigChange or Workiz?
Neither is universally better — they target different buyers. BigChange is best for Mid-large field service organizations 25+ techs running mixed fleet + service operations. Workiz is best for On-demand service businesses (locksmiths, garage door, junk removal, appliance repair). See the decision matrix above for situation-specific guidance, or jump to the per-vertical winner table if you're in a specific trade.
Is BigChange cheaper than Workiz?
Both BigChange and Workiz use custom pricing or have similar entry costs — request quotes from both to compare apples-to-apples for your specific team size.
Can BigChange and Workiz integrate with QuickBooks?
BigChange integrates with QuickBooks natively. Workiz integrates with QuickBooks natively. Both work with QuickBooks Online; confirm QuickBooks Desktop support before signing if your accountant uses Desktop.
Do BigChange or Workiz offer a free trial?
BigChange: no free trial advertised; demo on request. Workiz: 14-day free trial, no credit card required.
How long does BigChange vs Workiz take to implement?
BigChange: 3-6 months for full deployment with dedicated implementation manager. Workiz: 3-6 months for full deployment with dedicated implementation manager. Implementation length scales with pricing tier — enterprise platforms ($250+/user/mo) require 3-6 months with dedicated admin time; mid-tier platforms typically reach operational status in 4-8 weeks with optional paid onboarding.
Can I migrate from BigChange to Workiz (or vice versa)?
Yes, but expect data normalization work. Customer records and active jobs typically import cleanly via CSV. Historical job data, recurring service agreements, and custom pricebooks rarely transfer perfectly — most shops leave historical data in the source system as archival reference rather than migrating it. Budget 2-4 weeks of parallel operation between the two systems during the cutover.
BigChange vs Workiz: which has better customer support?
Both BigChange and Workiz offer email support across all tiers, with phone and live chat typically reserved for higher tiers. Response time SLAs vary by tier — entry-tier customers usually get 24-48 hour email response; enterprise customers get dedicated account managers with same-day response. Read recent G2 reviews specifically for support-quality signals before committing.
Which is better for solo contractors vs growing teams?
For solo contractors and 2-3 person teams, the lower-priced option (either) typically wins on cost without sacrificing core features. For growing teams (5-15 employees), evaluate based on which platform's upper tiers include the features you'll need at your 12-18 month projected scale rather than buying for today's team size. For established 15+ employee operations, the depth of enterprise features (reporting, multi-location, marketing attribution) matters more than entry-tier price.
Need a deeper look?
See our full reviews with detailed pricing tiers, integration depth, and weaknesses.