Buildertrend vs ServiceTitan
Head-to-head comparison of pricing, features, integrations, and use-case fit.
Buildertrend
Construction project management for builders and remodelers
- Starting price
- Custom quote
- Best team size
- 5-100
- Free trial
- None listed
ServiceTitan
All-in-one software for the trades
- Starting price
- Custom quote
- Best team size
- 10+
- Free trial
- None listed
What actually separates them
Only the points where our data on Buildertrend and ServiceTitan differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Trades served: ServiceTitan serves Landscaping & Lawn Care, Pest Control, Pool Service, Locksmith, Garage Door, Appliance Repair, Handyman Services, Painting, Fire Protection & Life Safety. The other tool's entry does not list them.
- → Integrations listed for one tool only: Buildertrend: quickbooks online, quickbooks desktop, xero, gusto; ServiceTitan: quickbooks, sage, google ads, facebook.
- → Fit for shared trades: Buildertrend scores higher for General Contractors (10/10 vs 8/10); ServiceTitan scores higher for Roofing (9/10 vs 8/10), HVAC (9/10 vs 6/10), Plumbing (9/10 vs 6/10).
- → Features listed for one tool only: Buildertrend: project management, scheduling, selections; ServiceTitan: call booking, dispatching, marketing attribution.
Quick verdict
Buildertrend: Custom home builders, remodelers, and specialty contractors running multi-month projects.
ServiceTitan: Established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting.
Vertical fit favors ServiceTitan in 4 of 5 shared trades.
Buildertrend lists more integrations in our data (8 vs 7).
Decision matrix: which one is right for you?
Pick Buildertrend if…
- → Your situation matches Buildertrend's target profile: Custom home builders, remodelers, and specialty contractors running multi-month projects
- → You work in General Contractors: Buildertrend has the higher vertical-fit score there (General Contractors: 10/10 vs 8/10)
Pick ServiceTitan if…
- → Your situation matches ServiceTitan's target profile: Established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting
- → You work in Roofing, HVAC or Plumbing: ServiceTitan has the higher vertical-fit score there (Roofing: 9/10 vs 8/10)
- → You serve several trades: ServiceTitan serves 14 trades in our data, against 5 for Buildertrend
Pricing side-by-side
| Tier | Buildertrend | ServiceTitan |
|---|---|---|
| Tier 1 | Custom quote (unlimited users): quote | Starter: quote |
| Tier 2 | - | Essentials: quote |
| Tier 3 | - | The Works: quote |
Neither Buildertrend nor ServiceTitan publishes a price, so both need a quote before you can compare them. Request quotes for the same team size and feature set, and get what is included (users, integrations, onboarding) in writing.
Pros & cons
Buildertrend
- + Higher vertical-fit score for General Contractors
- + QuickBooks integration listed (QuickBooks Online, QuickBooks Desktop)
- + Serves 5 trades in our data
- + Founded in 2006
- − No published pricing (custom quotes)
- − Built for residential projects, so overkill for pure service work
- − No published price: you need a quote
ServiceTitan
- + Higher vertical-fit score for Roofing, HVAC or Plumbing
- + QuickBooks integration listed (QuickBooks (product not specified))
- + Serves 14 trades in our data
- + Founded in 2007
- − No published pricing (per-technician pricing, quoted on request)
- − No published price: you need a quote
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for Buildertrend only
- + project management
- + scheduling
- + selections
- + change orders
- + client portal
- + subcontractor management
- + daily logs
- + rfi management
Listed for both
None
Listed for ServiceTitan only
- + call booking
- + dispatching
- + marketing attribution
- + inventory
- + payroll
- + membership management
- + pricebook pro
- + ai dispatcher
Integrations
Listed for Buildertrend only
- + quickbooks online
- + quickbooks desktop
- + xero
- + gusto
- + hubspot
- + pipedrive
- + the home depot
Listed for both
- ✓ salesforce
Listed for ServiceTitan only
- + quickbooks
- + sage
- + google ads
- + mailchimp
- + twilio
Which fits better in each trade
| Trade | Buildertrend fit | ServiceTitan fit | Winner |
|---|---|---|---|
| General Contractors | 10 / 10 | 8 / 10 | Buildertrend |
| Roofing | 8 / 10 | 9 / 10 | ServiceTitan |
| HVAC | 6 / 10 | 9 / 10 | ServiceTitan |
| Plumbing | 6 / 10 | 9 / 10 | ServiceTitan |
| Electrical | 6 / 10 | 9 / 10 | ServiceTitan |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, Buildertrend or ServiceTitan?
It depends on your trade, team size and budget. Buildertrend is best for custom home builders, remodelers, and specialty contractors running multi-month projects. ServiceTitan is best for established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is Buildertrend cheaper than ServiceTitan?
Neither publishes a price. Request quotes from both for the same team size and features.
Can Buildertrend and ServiceTitan integrate with QuickBooks?
Buildertrend lists QuickBooks Online and QuickBooks Desktop. ServiceTitan lists QuickBooks (product not specified). Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do Buildertrend or ServiceTitan offer a free trial?
Buildertrend: no free trial in our data. ServiceTitan: no free trial in our data.
Can I move from Buildertrend to ServiceTitan (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
Buildertrend vs ServiceTitan: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts Buildertrend's best team size at 5-100 and ServiceTitan's at 10+. Buildertrend's entry price is no published price (quote only); ServiceTitan's is no published price (quote only). Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check Buildertrend and ServiceTitan against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.