BuildOps vs Service Fusion
Head-to-head comparison of pricing, features, integrations, and use-case fit.
BuildOps
All-in-one platform for commercial subcontractors
- Starting price
- Custom quote
- Best team size
- 20-200
- Free trial
- None listed
Service Fusion
All-in-one field service software
- Starting price
- From $208/mo
- Best team size
- 5-50
- Free trial
- None listed
What actually separates them
Only the points where our data on BuildOps and Service Fusion differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Price transparency: Service Fusion publishes its prices (From $208/mo). BuildOps does not, so you need a quote from BuildOps to compare them.
- → Trades served: BuildOps serves Fire Protection & Life Safety; Service Fusion serves Landscaping & Lawn Care, Cleaning Services, Pool Service, Locksmith, Garage Door, Appliance Repair, Handyman Services, Solar, Painting, Pressure Washing & Window Cleaning. The other tool's entry does not list them.
- → Integrations listed for one tool only: BuildOps: quickbooks, sage intacct, netsuite, viewpoint spectrum; Service Fusion: quickbooks online, quickbooks desktop, acorn finance.
- → Fit for shared trades: Service Fusion scores higher for HVAC (9/10 vs 8/10), Plumbing (9/10 vs 8/10), Electrical (9/10 vs 8/10).
- → Features listed for one tool only: BuildOps: service agreements, project management, ai voice agent; Service Fusion: scheduling, invoicing, gps tracking.
Quick verdict
BuildOps: Commercial mechanical, electrical, plumbing and HVAC contractors running both service and project work.
Service Fusion: Growing service businesses that want unlimited users on a flat monthly price.
Vertical fit favors Service Fusion in 5 of 5 shared trades.
Service Fusion publishes its prices (From $208/mo); BuildOps quotes only.
BuildOps lists more integrations in our data (5 vs 3).
Decision matrix: which one is right for you?
Pick BuildOps if…
- → Your situation matches BuildOps's target profile: Commercial mechanical, electrical, plumbing and HVAC contractors running both service and project work
- → Integrations matter: BuildOps lists 5 integrations in our data, against 3 for Service Fusion
Pick Service Fusion if…
- → Your situation matches Service Fusion's target profile: Growing service businesses that want unlimited users on a flat monthly price
- → You work in HVAC, Plumbing or Electrical: Service Fusion has the higher vertical-fit score there (HVAC: 9/10 vs 8/10)
- → You want to budget before asking for a quote: Service Fusion publishes its prices (From $208/mo); BuildOps quotes only
- → You serve several trades: Service Fusion serves 15 trades in our data, against 6 for BuildOps
Pricing side-by-side
| Tier | BuildOps | Service Fusion |
|---|---|---|
| Tier 1 | Custom quote: quote | Starter: $208/mo |
| Tier 2 | - | Plus: $325/mo |
| Tier 3 | - | Pro: $533/mo |
BuildOps publishes no price, so ask for a written quote for your team size. Service Fusion starts at $208 a month for the company on Starter; its top published tier, Pro, is $533 a month.
Pros & cons
BuildOps
- + QuickBooks integration listed (QuickBooks (product not specified))
- + Serves 6 trades in our data
- − Built for commercial work, not residential
- − No published pricing
- − Rolling out service and project workflows is a phased project
- − No published price: you need a quote
Service Fusion
- + Publishes its prices; BuildOps quotes only
- + Higher vertical-fit score for HVAC, Plumbing or Electrical
- + QuickBooks integration listed (QuickBooks Online, QuickBooks Desktop)
- + Serves 15 trades in our data
- + Founded in 2014
- − Higher entry price than per-seat plans for small teams
- − Inventory, job costing and integrated voice start on Plus
- − GPS tracking and some document features are add-ons
- − No free trial listed
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for BuildOps only
- + service agreements
- + project management
- + ai voice agent
- + quickbooks integration
- + compliance tracking
Listed for both
- ✓ dispatching
- ✓ inventory
Listed for Service Fusion only
- + scheduling
- + invoicing
- + gps tracking
- + voip phone
- + esignature
- + unlimited users
Integrations
Listed for BuildOps only
- + quickbooks
- + sage intacct
- + netsuite
- + viewpoint spectrum
- + viewpoint vista
Listed for both
None in common in our data
Listed for Service Fusion only
- + quickbooks online
- + quickbooks desktop
- + acorn finance
Which fits better in each trade
| Trade | BuildOps fit | Service Fusion fit | Winner |
|---|---|---|---|
| HVAC | 8 / 10 | 9 / 10 | Service Fusion |
| Plumbing | 8 / 10 | 9 / 10 | Service Fusion |
| Electrical | 8 / 10 | 9 / 10 | Service Fusion |
| Roofing | 5 / 10 | 7 / 10 | Service Fusion |
| General Contractors | 5 / 10 | 7 / 10 | Service Fusion |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, BuildOps or Service Fusion?
It depends on your trade, team size and budget. BuildOps is best for commercial mechanical, electrical, plumbing and HVAC contractors running both service and project work. Service Fusion is best for growing service businesses that want unlimited users on a flat monthly price. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is BuildOps cheaper than Service Fusion?
Service Fusion publishes its prices (From $208/mo); BuildOps quotes only, so ask BuildOps for a written quote at your team size before comparing.
Can BuildOps and Service Fusion integrate with QuickBooks?
BuildOps lists QuickBooks (product not specified). Service Fusion lists QuickBooks Online and QuickBooks Desktop. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do BuildOps or Service Fusion offer a free trial?
BuildOps: no free trial in our data. Service Fusion: no free trial in our data.
Can I move from BuildOps to Service Fusion (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
BuildOps vs Service Fusion: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts BuildOps's best team size at 20-200 and Service Fusion's at 5-50. BuildOps's entry price is no published price (quote only); Service Fusion's is $208 a month for the company. Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check BuildOps and Service Fusion against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.