BuildOps Review
All-in-one platform for commercial subcontractors
Fit Score
Fit Score
▸ How we scored BuildOps: 7.5/10
| Factor | Weight | Sub-score |
|---|---|---|
| Vertical fit (best trade) | 60% | 8.0/10 |
| Pricing transparency | 20% | 5.0/10 |
| Integration coverage | 20% | 8.3/10 |
Weighted composite, applied identically to every vendor; no vendor pays to change it. Full Fit Score methodology →
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Quick verdict
BuildOps is best for Commercial mechanical, electrical, plumbing and HVAC contractors running both service and project work. Pricing is quote-only (no published price). Trade fit of 8/10 or higher: HVAC, Plumbing, Electrical and 1 more.
Reviews on review sites
We do not copy third-party review scores onto this page: they change often and we could not verify them. Read BuildOps's current reviews at the source.
About BuildOps
BuildOps is an operations platform for commercial contractors (mechanical, electrical, plumbing, HVAC and other specialty trades that work on commercial buildings), founded in 2018 and based in Los Angeles. In March 2025 it raised a $127 million Series C led by Meritech Capital Partners at a $1 billion valuation; earlier backers include Founders Fund, 01A and B Capital.
It combines service and project work in one system. The service side covers scheduling and dispatch, service agreements and recurring maintenance, and asset records with service history, specs and warranty data for every unit. The project side covers project management, materials and subcontract change orders, and billing: time and materials, fixed price, progress billing, AIA pay applications, service agreement billing and milestone billing. OpsAI, its AI layer, handles smart dispatch, turns technician voice notes into structured field notes and scans purchase orders.
BuildOps publishes no prices; its pricing page says pricing is based on the number of field and office users, and the cost per user depends on your plan and the features included. It connects to accounting and ERP systems including QuickBooks, Sage Intacct, NetSuite, Viewpoint Spectrum and Viewpoint Vista.
The trade-off: BuildOps is built for commercial work. Residential service shops fit better on ServiceTitan, Jobber or Housecall Pro, and general contractors managing every trade on a project fit better on Procore.
Pricing
| Tier | Price | Notes |
|---|---|---|
| Custom quote | Custom quote |
Custom quote only; BuildOps publishes no prices or plan names. Its pricing page says pricing is based on the number of field and office users on your account, the exact cost per user depends on your plan and the features included, and plans cover contractors who run service, projects or both. It also says every plan includes dispatching, scheduling, quoting, invoicing, reporting and mobile access, with implementation and onboarding support, and that subcontractors do not need their own licenses. The page does not mention a free trial. Verified against buildops.com/pricing 2026-10-08.
BuildOps does not publish a price, so you need a quote before you can compare it (49 of the 127 tools we list are quote-only). A missing price is not evidence of a high one. Get the quote in writing and confirm what it includes (number of users, integrations, onboarding, support) before you sign.
Pricing verified 2026-10-08. Prices can change, so confirm them with BuildOps before purchasing.
What the quote depends on
Number of field and office users, plus the trades run, the modules (service, projects or both) and integrations.
Source: buildops.com/pricing, read 2026-10-08.
BuildOps has no published monthly price we can model at your team size, so we do not estimate one: any figure here would be a guess. Ask BuildOps for a quote.
Key features
Integrations
Pros
- + Built for commercial trade contractors
Designed around commercial mechanical, electrical, plumbing and HVAC work rather than residential service calls or general construction.
- + Service and project work in one platform
Commercial trade contractors often run both project work (installations, buildouts) and service work (maintenance contracts). BuildOps handles both, so you don't need two systems.
- + Commercial billing, including AIA pay apps
Supports time-and-materials, fixed-price, progress, milestone and service agreement billing, plus AIA-format pay applications.
- + Asset history on every unit
Service history, specs and warranty data are tracked per unit, so techs arrive at a rooftop unit or chiller with its history in hand.
- + Service agreements and recurring maintenance
Recurring maintenance workflows and service agreement billing are built in, which suits commercial maintenance contracts.
- + OpsAI
AI tools for smart dispatch, turning technician voice notes into structured field notes, and scanning purchase orders.
- + ERP integrations
QuickBooks, Sage Intacct, NetSuite, Viewpoint Spectrum and Viewpoint Vista integrations keep job costs aligned with accounting.
Cons
- − No published pricing
BuildOps publishes no prices, so get a written quote that itemizes modules, integrations and any implementation fees, and compare it with ServiceTitan and other commercial platforms.
- − Phased implementation
Rolling out both service and project workflows is a phased project that needs an internal lead from operations. BuildOps doesn't publish a timeline, so ask for the plan in writing.
- − Wrong fit for residential trades
BuildOps is built for commercial work. If you also do residential service, you'll likely need a separate FSM (ServiceTitan, Housecall Pro) for that side.
- − Lien waivers and COIs are manual for now
Lien waiver and certificate-of-insurance tracking are handled as attachments today; BuildOps says fuller support is planned.
Implementation
BuildOps doesn't publish an implementation timeline, and rolling out both service and project work is a phased project. Start by mapping your customer and building structure, importing equipment lists with serial numbers and service history, and setting up project templates; then roll out project workflows, then service workflows to field techs, where cutover risk concentrates. Name an internal owner (an operations lead or project manager) for the whole rollout, and keep historical data in your old systems as an archive rather than migrating all of it.
Best for / Watch out for
Best for
Commercial mechanical, electrical, plumbing and HVAC contractors running both service and project work
Watch out for
Built for commercial work, not residential; no published pricing; rolling out service and project workflows is a phased project
Available for these trades
WrenchStack Awards
Editorial recognitions BuildOps received in our 2026 awards. See full methodology →
Alternatives to BuildOps
Matched on tool type, shared trades, price tier and team size.
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Quote-only pricing, so compare on fit not cost; also strong for hvac.
Quote-only pricing, so compare on fit not cost; stronger hvac specialty fit.
Quote-only pricing, so compare on fit not cost; also strong for hvac.
Publishes its price: from $129.99 per user a month; also strong for hvac.
Quote-only pricing, so compare on fit not cost; stronger hvac specialty fit.
User reviews
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Frequently asked questions
Is BuildOps better than ServiceTitan for commercial work?
For commercial mechanical, electrical and plumbing work, BuildOps is built for the job: service and project workflows, AIA pay applications and asset history in one system. ServiceTitan is strongest in residential service. If most of your work is commercial, start with BuildOps; if it's mostly residential, start with ServiceTitan.
How does BuildOps compare to Procore?
Procore is general commercial construction, used by GCs, large multi-family, industrial across all trades. BuildOps is MEP-specific (mechanical, electrical, plumbing trades). If you're a commercial GC managing multiple trades on commercial projects, Procore. If you're a commercial MEP trade contractor doing both project work and ongoing service, BuildOps. Some operations run both: Procore for project coordination, BuildOps for trade-specific operations.
Does BuildOps handle residential work?
It isn't built for it. If you do mixed commercial and residential work, you'll likely need a separate FSM (ServiceTitan, Jobber, Housecall Pro) for the residential side.
What's the typical BuildOps implementation timeline?
BuildOps doesn't publish one. Rolling out both project and service workflows is a phased project, so ask for the implementation plan, the named contacts and any implementation fees in writing before you sign.
How is BuildOps pricing structured?
Custom-quoted. BuildOps publishes no prices; its pricing page says pricing is based on the number of field and office users, and the cost per user depends on your plan (service, projects or both) and the features included. Get it in writing, including implementation fees, and compare it with ServiceTitan and other commercial platforms.
Ready to try BuildOps?
No published price: ask BuildOps for a quote.
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