Commusoft vs Service Fusion
Head-to-head comparison of pricing, features, integrations, and use-case fit.
Commusoft
Job management software for UK and US trade and service businesses with six or more staff
- Starting price
- Custom quote
- Best team size
- 6-50
- Free trial
- None listed
Service Fusion
All-in-one field service software
- Starting price
- From $208/mo
- Best team size
- 5-50
- Free trial
- None listed
What actually separates them
Only the points where our data on Commusoft and Service Fusion differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Price transparency: Service Fusion publishes its prices (From $208/mo). Commusoft does not, so you need a quote from Commusoft to compare them.
- → Trades served: Service Fusion serves Roofing, General Contractors, Landscaping & Lawn Care, Cleaning Services, Pool Service, Locksmith, Garage Door, Appliance Repair, Handyman Services, Painting, Pressure Washing & Window Cleaning. The other tool's entry does not list them.
- → Integrations listed for one tool only: Commusoft: xero, sage, freeagent, stripe; Service Fusion: quickbooks desktop, acorn finance.
- → Fit for shared trades: Service Fusion scores higher for HVAC (9/10 vs 8/10), Plumbing (9/10 vs 8/10), Electrical (9/10 vs 7/10).
- → Features listed for one tool only: Commusoft: job costing, service agreements, asset tracking; Service Fusion: dispatching, gps tracking, voip phone.
Quick verdict
Commusoft: Heating, plumbing, electrical, commercial HVAC, building maintenance and generator service companies with 6 or more staff that run service contracts and planned maintenance.
Service Fusion: Growing service businesses that want unlimited users on a flat monthly price.
Vertical fit favors Service Fusion in 3 of 4 shared trades.
Service Fusion publishes its prices (From $208/mo); Commusoft quotes only.
Commusoft lists more integrations in our data (14 vs 3).
Decision matrix: which one is right for you?
Pick Commusoft if…
- → Your situation matches Commusoft's target profile: Heating, plumbing, electrical, commercial HVAC, building maintenance and generator service companies with 6 or more staff that run service contracts and planned maintenance
- → Integrations matter: Commusoft lists 14 integrations in our data, against 3 for Service Fusion
- → You want a longer track record: Commusoft was founded in 2006, Service Fusion in 2014
Pick Service Fusion if…
- → Your situation matches Service Fusion's target profile: Growing service businesses that want unlimited users on a flat monthly price
- → You work in HVAC, Plumbing or Electrical: Service Fusion has the higher vertical-fit score there (HVAC: 9/10 vs 8/10)
- → You want to budget before asking for a quote: Service Fusion publishes its prices (From $208/mo); Commusoft quotes only
- → You serve several trades: Service Fusion serves 15 trades in our data, against 4 for Commusoft
Pricing side-by-side
| Tier | Commusoft | Service Fusion |
|---|---|---|
| Tier 1 | Commusoft Jobs (custom quote): quote | Starter: $208/mo |
| Tier 2 | - | Plus: $325/mo |
| Tier 3 | - | Pro: $533/mo |
Commusoft publishes no price, so ask for a written quote for your team size. Service Fusion starts at $208 a month for the company on Starter; its top published tier, Pro, is $533 a month.
Pros & cons
Commusoft
- + QuickBooks integration listed (QuickBooks Online)
- + Stripe integration listed
- + Founded in 2006
- − No published prices
- − Standard plans need a 12-month contract
- − Aimed at businesses with 6 or more staff
- − Trial length not published
- − No published price: you need a quote
Service Fusion
- + Publishes its prices; Commusoft quotes only
- + Higher vertical-fit score for HVAC, Plumbing or Electrical
- + QuickBooks integration listed (QuickBooks Online, QuickBooks Desktop)
- + Serves 15 trades in our data
- + Founded in 2014
- − Higher entry price than per-seat plans for small teams
- − Inventory, job costing and integrated voice start on Plus
- − GPS tracking and some document features are add-ons
- − No free trial listed
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for Commusoft only
- + job costing
- + service agreements
- + asset tracking
- + engineer app
- + customer portal
- + digital certificates
- + stock control
Listed for both
- ✓ scheduling
- ✓ invoicing
Listed for Service Fusion only
- + dispatching
- + gps tracking
- + voip phone
- + esignature
- + inventory
- + unlimited users
Integrations
Listed for Commusoft only
- + xero
- + sage
- + freeagent
- + stripe
- + gocardless
- + hubspot
- + pipedrive
- + gmail
- + google calendar
- + outlook
- + outlook calendar
- + mailchimp
- + zapier
Listed for both
- ✓ quickbooks online
Listed for Service Fusion only
- + quickbooks desktop
- + acorn finance
Which fits better in each trade
| Trade | Commusoft fit | Service Fusion fit | Winner |
|---|---|---|---|
| HVAC | 8 / 10 | 9 / 10 | Service Fusion |
| Plumbing | 8 / 10 | 9 / 10 | Service Fusion |
| Electrical | 7 / 10 | 9 / 10 | Service Fusion |
| Solar | 7 / 10 | 7 / 10 | Tie |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, Commusoft or Service Fusion?
It depends on your trade, team size and budget. Commusoft is best for heating, plumbing, electrical, commercial HVAC, building maintenance and generator service companies with 6 or more staff that run service contracts and planned maintenance. Service Fusion is best for growing service businesses that want unlimited users on a flat monthly price. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is Commusoft cheaper than Service Fusion?
Service Fusion publishes its prices (From $208/mo); Commusoft quotes only, so ask Commusoft for a written quote at your team size before comparing.
Can Commusoft and Service Fusion integrate with QuickBooks?
Commusoft lists QuickBooks Online. Service Fusion lists QuickBooks Online and QuickBooks Desktop. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do Commusoft or Service Fusion offer a free trial?
Commusoft: no free trial in our data. Service Fusion: no free trial in our data.
Can I move from Commusoft to Service Fusion (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
Commusoft vs Service Fusion: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts Commusoft's best team size at 6-50 and Service Fusion's at 5-50. Commusoft's entry price is no published price (quote only); Service Fusion's is $208 a month for the company. Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check Commusoft and Service Fusion against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.