Commusoft Review
Job management software for UK and US trade and service businesses with six or more staff
Fit Score
Fit Score
▸ How we scored Commusoft: 7.8/10
| Factor | Weight | Sub-score |
|---|---|---|
| Vertical fit (best trade) | 60% | 8.0/10 |
| Pricing transparency | 20% | 5.0/10 |
| Integration coverage | 20% | 10.0/10 |
Weighted composite, applied identically to every vendor; no vendor pays to change it. Full Fit Score methodology →
WrenchStack may earn a commission or a referral reward if you sign up through a tracked link on this page. The vendor pays it and we add no charge of our own. Neither is an input to the Fit Score or to how we order tools. How we make money.
Quick verdict
Commusoft is best for Heating, plumbing, electrical, commercial HVAC, building maintenance and generator service companies with 6 or more staff that run service contracts and planned maintenance. Pricing is quote-only (no published price). Trade fit of 8/10 or higher: HVAC, Plumbing.
Reviews on review sites
We do not copy third-party review scores onto this page: they change often and we could not verify them. Read Commusoft's current reviews at the source.
About Commusoft
Commusoft is job management software for trade and field service businesses. Jason Morjaria started it in London in 2006, building custom software for a field service company while still at university. The company is still based in London, opened a Chicago office in 2019 to serve North America, and has offices in Chennai and Nasik, India. Commusoft says more than 1,000 trades businesses and 10,000 trades professionals use it.
The core product, Commusoft Jobs, covers scheduling and dispatch, job tracking and costing, quotes, invoicing and payments, a customer database, service contracts, asset maintenance, stock control, digital forms and a customer portal. It has deep roots in UK heating work: engineers complete gas safety records (CP12s) and other certificates on the mobile app, and service contract workflows send service reminders, let customers book their next visit online and automate invoicing for boiler service plans. The customer portal lets clients see job and invoice history, view asset details, download certificates, accept quotes and pay online. The iOS and Android apps work offline.
Commusoft does not publish prices. It charges per license per month, and standard plans run on a 12-month contract. You can add monthly rolling licenses for seasonal staff and daily licenses for subcontractors, billed by the days used. Add-ons include Fleet+ (GPS tracking and driver behavior) and Sales+ (pipeline management and automated follow-ups). Onboarding with a dedicated trainer is included, and the plans page offers a free trial without stating its length.
Integrations include QuickBooks Online, Xero, Sage and FreeAgent for accounting, Stripe and GoCardless for payments, HubSpot and Pipedrive for CRM, Gmail, Outlook and their calendars, Mailchimp, naturalForms, Zapier and an API.
The trade-off: Commusoft is built for established businesses. It says it is designed for companies with 6 or more staff, prices are quote-only, and the standard plan needs a 12-month commitment, so a solo trader or a very small crew will find simpler, month-to-month tools easier to start with.
Pricing
| Tier | Price | Notes |
|---|---|---|
| Commusoft Jobs (custom quote) | Custom quote |
Commusoft does not publish prices; its FAQ says to speak to the team. Pricing is per license per month: contracted licenses run on a 12-month contract, monthly rolling licenses can be added for seasonal staff, and daily licenses (no storage included) suit subcontractors and are billed by days used. Storage is pooled per contracted and rolling license. Add-ons: Fleet+ and Sales+ (AI:den+ and Analytics+ listed as coming soon). Onboarding is included. The plans page invites you to start a free trial; the trial length is not published. Verified against commusoft.com/en-us/plans and commusoft.com/en-us/faqs 2026-10-08.
Commusoft does not publish a price, so you need a quote before you can compare it (49 of the 127 tools we list are quote-only). A missing price is not evidence of a high one. Get the quote in writing and confirm what it includes (number of users, integrations, onboarding, support) before you sign.
Pricing verified 2026-10-08. Prices can change, so confirm them with Commusoft before purchasing.
What the quote depends on
Number and type of licenses: contracted (12-month contract), monthly rolling and daily.
Source: commusoft.com/en-us/plans, read 2026-10-08.
Commusoft has no published monthly price we can model at your team size, so we do not estimate one: any figure here would be a guess. Ask Commusoft for a quote.
Key features
Integrations
Pros
- + Certificates and service contracts for heating work
Engineers fill in gas safety records (CP12s) and other certificates on the app, and service contract workflows handle reminders, online rebooking and invoicing for service plans.
- + Asset maintenance and planned maintenance
Asset records hold make, model and service history, and you can automate planned preventative maintenance schedules against them.
- + Customer portal
Customers can see job and invoice history and asset details, download certificates, accept quotes and pay online.
- + Flexible license types
Alongside contracted licenses, you can add monthly rolling licenses for seasonal hires and daily licenses for subcontractors, billed by the days used.
- + Broad integration list
QuickBooks Online, Xero, Sage, FreeAgent, Stripe, GoCardless, HubSpot, Pipedrive, Gmail, Outlook, Mailchimp and Zapier are listed on its integrations page.
- + Onboarding included
Commusoft says every new client is onboarded by a dedicated trainer, with support teams in London and Chicago.
Cons
- − No published prices
Commusoft asks you to speak to its team for pricing, so you cannot compare costs before a sales call.
- − 12-month contract on standard plans
Contracted licenses lock in your price for 12 months; only the extra rolling and daily licenses are month to month.
- − Not built for very small teams
Commusoft says the platform is designed for businesses with 6 or more staff.
- − No free plan, trial length not published
There is no free plan. The plans page invites you to start a free trial but does not publish its length.
- − Some add-ons still coming
AI:den+ and Analytics+ are listed as coming soon, so confirm what is live before you count on them.
Implementation
Book a demo, then ask for a written quote covering contracted licenses, any rolling or daily licenses, add-ons (Fleet+, Sales+) and storage. Onboarding is included: a dedicated trainer takes you through setup, with follow-up sessions and business reviews. Before go-live, gather your customer and property list, asset details (make, model, install dates), active service contracts and renewal dates, price list and stock, then connect QuickBooks Online, Xero, Sage or FreeAgent and test that invoices and payments sync. Set up the certificate templates your engineers need (for example gas safety records), load service contract reminders, and train engineers on the offline mobile app before switching over.
Best for / Watch out for
Best for
Heating, plumbing, electrical, commercial HVAC, building maintenance and generator service companies with 6 or more staff that run service contracts and planned maintenance
Watch out for
No published prices; standard plans need a 12-month contract; aimed at businesses with 6 or more staff; trial length not published
Available for these trades
Alternatives to Commusoft
Matched on tool type, shared trades, price tier and team size.
Publishes its price: from $208 a month for the company; stronger hvac specialty fit.
Publishes its price: from $129.99 per user a month; also strong for hvac.
Publishes its price: from $25 a month base, more as users are added; 14-day free trial.
Publishes its price: from $33.25 a month base, more as users are added; 14-day free trial.
Quote-only pricing, so compare on fit not cost; also strong for hvac.
Has a free tier.
User reviews
Write a review →No user reviews yet for Commusoft
If you use Commusoft, you can write the first review. Every review is moderated by hand before it is published.
Write the first review →Write a review of Commusoft
Every review is moderated by hand before it is published, and a review can be declined. If you leave an email address, we may use it to confirm that you use Commusoft.
Frequently asked questions
How much does Commusoft cost?
Commusoft does not publish prices. It charges per license per month on a 12-month contract, with optional monthly rolling licenses for seasonal staff and daily licenses for subcontractors. Add-ons such as Fleet+ and Sales+ cost extra. Ask for a written quote.
Does Commusoft have a free trial?
Yes. Commusoft's plans page invites you to start a free trial, but it does not publish the trial length, and there is no free plan. Its FAQ also offers a demo before you buy.
Is Commusoft suitable for US businesses?
Commusoft opened a Chicago office in 2019, won its first US client in 2020 and has US-based sales and support staff. It integrates with QuickBooks Online, Stripe and HubSpot, among others. Compare it with US-based tools on the features you need, such as certificates, service contracts and asset maintenance.
What does Commusoft do for heating and gas engineers?
Engineers complete gas safety records (CP12s) and other certificates on the mobile app; they are saved, emailed to the customer and stored in the customer portal. Service contract workflows send service reminders, let customers book online and automate invoicing for service plans.
Does Commusoft work offline?
Yes. The iOS and Android apps let technicians see job history, complete digital certificates and capture photos and signatures without a signal.
Who is Commusoft for?
Trade and service businesses with 6 or more staff, including commercial HVAC, plumbing, electrical, gas and heating, building maintenance and generator installation and maintenance companies.
Ready to try Commusoft?
No published price: ask Commusoft for a quote.
Visit Commusoft →Do you build something that competes with Commusoft?
We check Commusoft against its own website and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.