Docket vs iCANS
Head-to-head comparison of pricing, features, integrations, and use-case fit.
Docket
Dumpster rental and junk removal software with dispatch, online ordering, billing and a driver app
- Starting price
- Custom quote
- Best team size
- 1-50
- Free trial
- None listed
iCANS
Dumpster rental software from a Florida hauler, with unlimited drivers and built-in card and ACH processing
- Starting price
- From $99/mo
- Best team size
- 1-20
- Free trial
- 7 days
What actually separates them
Only the points where our data on Docket and iCANS differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Price transparency: iCANS publishes its prices (From $99/mo). Docket does not, so you need a quote from Docket to compare them.
- → Free trial: iCANS offers a 7-day free trial. Our data records no free trial for Docket.
- → Integrations listed for one tool only: Docket: mailchimp, samsara, verizon connect, dumpsters com; iCANS: tiger payment solutions, deluxe.
- → Features listed for one tool only: Docket: scheduling, asset tracking, automated billing; iCANS: gps tracking, driver app, container tracking.
Quick verdict
Docket: Roll-off dumpster rental and junk removal companies that want dispatch, container tracking, billing, payments, online ordering and a rental website in one system.
iCANS: Owner-operator and small roll-off dumpster companies that want one flat monthly price with unlimited drivers, a simple driver app, built-in card and ACH processing and two-way QuickBooks Online sync, and that are comfortable starting from a self-serve free trial.
iCANS publishes its prices (From $99/mo); Docket quotes only.
Docket lists more integrations in our data (5 vs 3).
Decision matrix: which one is right for you?
Pick Docket if…
- → Your situation matches Docket's target profile: Roll-off dumpster rental and junk removal companies that want dispatch, container tracking, billing, payments, online ordering and a rental website in one system
- → Integrations matter: Docket lists 5 integrations in our data, against 3 for iCANS
Pick iCANS if…
- → Your situation matches iCANS's target profile: Owner-operator and small roll-off dumpster companies that want one flat monthly price with unlimited drivers, a simple driver app, built-in card and ACH processing and two-way QuickBooks Online sync, and that are comfortable starting from a self-serve free trial.
- → You want to try before buying: iCANS offers a 7-day free trial; our data records none for Docket
- → You want to budget before asking for a quote: iCANS publishes its prices (From $99/mo); Docket quotes only
Pricing side-by-side
| Tier | Docket | iCANS |
|---|---|---|
| Tier 1 | Grow: quote | Base: $99/mo |
| Tier 2 | Pro: quote | Plus: $159/mo |
| Tier 3 | Pro Plus: quote | - |
Docket publishes no price, so ask for a written quote for your team size. iCANS starts at $99 a month for the company on Base; its top published tier, Plus, is $159 a month.
Pros & cons
Docket
- + QuickBooks integration listed (QuickBooks Online)
- − No published plan prices (quote after a demo)
- − Card processing rates depend on the plan
- − The AI route creation tool is only in the top plan
- − Built for dumpster and junk hauling, not septic or portable toilet work
- − No free trial in our data (iCANS offers 7 days)
iCANS
- + Publishes its prices; Docket quotes only
- + 7-day free trial
- + QuickBooks integration listed (QuickBooks Online)
- + Flat monthly price per plan, not per user
- − Card and ACH processing rates through Tiger Payment Solutions are not published, text notifications are Plus-only and capped at 1,000 a month, and the customer and volume figures are the vendor's own
- − The terms rule out refunds for partial billing periods
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for Docket only
- + scheduling
- + asset tracking
- + automated billing
- + payment processing
- + driver tracking
- + website builder
- + reporting
Listed for both
- ✓ dispatching
- ✓ customer portal
- ✓ online booking
- ✓ route optimization
Listed for iCANS only
- + gps tracking
- + driver app
- + container tracking
- + invoicing
- + card payments
- + ach payments
- + quickbooks sync
- + photo proof
- + customer signatures
- + sms notifications
- + email notifications
- + analytics dashboards
- + ai review filter
- + employee scheduling
Integrations
Listed for Docket only
- + mailchimp
- + samsara
- + verizon connect
- + dumpsters com
Listed for both
- ✓ quickbooks online
Listed for iCANS only
- + tiger payment solutions
- + deluxe
Which fits better in each trade
| Trade | Docket fit | iCANS fit | Winner |
|---|---|---|---|
| Waste & Junk Removal | 10 / 10 | 10 / 10 | Tie |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, Docket or iCANS?
It depends on your trade, team size and budget. Docket is best for roll-off dumpster rental and junk removal companies that want dispatch, container tracking, billing, payments, online ordering and a rental website in one system. iCANS is best for owner-operator and small roll-off dumpster companies that want one flat monthly price with unlimited drivers, a simple driver app, built-in card and ACH processing and two-way QuickBooks Online sync, and that are comfortable starting from a self-serve free trial. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is Docket cheaper than iCANS?
iCANS publishes its prices (From $99/mo); Docket quotes only, so ask Docket for a written quote at your team size before comparing.
Can Docket and iCANS integrate with QuickBooks?
Docket lists QuickBooks Online. iCANS lists QuickBooks Online. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do Docket or iCANS offer a free trial?
Docket: no free trial in our data. iCANS: a 7-day free trial.
Can I move from Docket to iCANS (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
Docket vs iCANS: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts Docket's best team size at 1-50 and iCANS's at 1-20. Docket's entry price is no published price (quote only); iCANS's is $99 a month for the company. Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check Docket and iCANS against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.