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Docket Review

Dumpster-rental and waste-hauling software for roll-off and trash-route businesses

5.7 /10
WrenchStack
Score
Last updated 7 min read
Verified 2 days ago ยท 2026-05-28
Founded 2019 HQ Dayton, Ohio Best team size: 1-50

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Quick verdict

Docket is best for Roll-off dumpster rental and commercial/residential trash-route haulers that want asset tracking, dispatch, billing, and customer payments in one platform. Pricing is custom-quoted (sales call required). Strongest fit: Waste & Junk Removal.

About Docket

Docket is a dumpster-rental and waste-hauling platform built to run roll-off dumpster rentals alongside commercial and residential trash routes in one system. Founded in 2019 in Dayton, Ohio, it manages the full customer-and-job workflow โ€” lead to job completion โ€” with asset tracking for containers, dispatch and driver management, automated billing, and multiple ways to take payment (admin website, mobile app, or a customer dashboard). It also lets haulers build a modern, mobile-friendly website to capture rentals online.

In 2023, Docket was acquired by ServiceCore, the broader septic/grease/portable/dumpster platform. Docket continues as a distinct, dumpster-and-hauling-focused product, which means buyers evaluating either should ask which fits best โ€” Docket leans toward roll-off rental and trash routes, while ServiceCore spans the wider liquid-waste and container space. Reviewers highlight fast, friendly support and helpful onboarding resources.

Like its peers, Docket does not publish pricing and uses a per-truck model quoted after a demo, so cost depends on fleet size and terms. For a roll-off dumpster or trash-route hauler that wants asset tracking, dispatch, online rentals, and integrated payments in a purpose-built tool, Docket is a strong, modern option โ€” with the caveat that its overlap with parent ServiceCore is worth clarifying up front.

Pricing

Tier Price Notes
Custom quote Custom quote Entry tier

No public pricing โ€” demo required, per-truck pricing model. Founded 2019 in Dayton, Ohio; acquired by ServiceCore in 2023 and positioned as a dumpster-rental and waste-hauling specialist.

Docket uses custom-quoted pricing โ€” typical for enterprise field service platforms where deployment includes data migration, training, and pricebook setup. Expect a 30-60 minute discovery call before getting a number, and the spread between quoted figures can be wide depending on your team size, vertical, and feature requirements. Always get quotes in writing and confirm what's included (number of users, integrations, support tier) before signing.

Pricing verified 2026-05-28. Vendors change pricing without notice; verify with Docket before purchasing.

What does Docket cost at your team size?
Estimated monthly cost
โ€”
Annual cost
โ€”

Estimate uses the published starting tier and detects per-user vs per-company pricing automatically. For an exact quote at your team size and feature requirements, request a quote from Docket.

Key features

scheduling dispatching asset tracking automated billing payment processing driver tracking customer portal website builder

Integrations

quickbooks

Pros

  • + Built for dumpster rental and trash routes

    Docket runs roll-off dumpster rentals and commercial/residential trash routes in one system, with the asset tracking and workflow these businesses need โ€” purpose-built rather than a generic FSM tool.

  • + Flexible payment collection

    Customers can pay three ways โ€” on the admin website, in the mobile app, or via a personalized client dashboard โ€” which speeds cash collection for high-volume rental businesses.

  • + Built-in website for online rentals

    Docket lets haulers build a modern, mobile-friendly website to capture dumpster rentals online, turning the site into a booking channel rather than just a brochure.

  • + Strong support reputation

    Reviewers consistently praise fast, friendly support and helpful how-to resources, which lowers the risk of adoption for a small hauler without IT staff.

  • + Backed by ServiceCore

    Since its 2023 acquisition by ServiceCore, Docket sits within a larger, well-established waste-software company โ€” adding stability and a broader product family behind it.

Cons

  • โˆ’ No public pricing

    Docket requires a demo and quotes per truck, so there is no published price. Budgeting and comparison require a sales conversation first.

  • โˆ’ Overlaps with parent ServiceCore

    ServiceCore (Docketโ€™s parent) also serves dumpster businesses. The two products overlap, so confirm which one is the right fit and how the roadmaps relate before committing.

  • โˆ’ Dumpster/hauling focus

    Docket is centered on roll-off rental and trash routes. Businesses needing septic, grease, or portable-sanitation depth may be better served by ServiceCore or another dedicated tool.

  • โˆ’ Per-truck model for small operators

    Per-truck pricing suits fleets; a one-truck operator should confirm the cost makes sense at their scale.

  • โˆ’ Newer brand

    Founded in 2019, Docket is younger than some incumbents. The ServiceCore backing offsets this, but it has a shorter standalone track record than decades-old waste software.

Implementation timeline

3โ€“6 months for full deployment

Expect a demo and per-truck quote. Onboarding focuses on importing customers and containers, configuring dispatch and routes, setting up the payment options (website, app, customer dashboard), and optionally building your rental website. Because Docket and parent ServiceCore overlap on dumpster businesses, clarify during the demo which product fits your mix of roll-off rentals vs broader waste services. Connect QuickBooks for accounting and confirm contract terms and any setup fees in writing.

Best for / Watch out for

Best for

Roll-off dumpster rental and commercial/residential trash-route haulers that want asset tracking, dispatch, billing, and customer payments in one platform

Watch out for

No public pricing (per-truck, demo); now part of ServiceCore, which also serves dumpster businesses, so the long-term split between the two products is worth confirming before committing

Available for these trades

Top alternatives to Docket

Matched by vertical fit, price tier, and team size โ€” not just rating.

User reviews

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Frequently asked questions

How much does Docket cost?

Docket does not publish pricing โ€” it requires a demo and quotes on a per-truck model, so cost depends on fleet size and terms. Bring your truck and container counts to the demo for an accurate quote and get terms in writing.

Is Docket the same as ServiceCore?

Not the same, but related: ServiceCore acquired Docket in 2023. Docket continues as a distinct, dumpster-rental-and-hauling-focused product, while ServiceCore spans the broader septic/grease/portable/dumpster space. If you run roll-off dumpsters or trash routes, Docket is aimed at you; confirm the best fit during the demo.

Can customers book and pay online with Docket?

Yes. Docket includes a website builder to capture dumpster rentals online and lets customers pay three ways โ€” on the admin website, in the mobile app, or via a personalized client dashboard โ€” which speeds booking and cash collection.

What kind of waste business is Docket for?

Roll-off dumpster rental companies and commercial/residential trash-route haulers. It manages containers as tracked assets, handles dispatch and driver management, and runs billing and payments โ€” purpose-built for hauling rather than generic field service.

Docket vs ServiceCore?

Both are dedicated waste tools under the same company. Docket focuses on dumpster rental and trash routes; ServiceCore covers the wider liquid-waste and container space (septic, grease, portable toilets, dumpsters). Choose Docket for roll-off/hauling-centric operations and ServiceCore for a broader liquid-waste mix โ€” and confirm during the demo.

Ready to try Docket?

Get a custom quote โ€” pricing is not public.

Visit Docket โ†’