Starlight Software Review
Roll-off and commercial waste & recycling management software
Score
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Quick verdict
Starlight Software is best for Roll-off and commercial waste/recycling operators that want a comprehensive, dedicated waste-management platform and are willing to invest at the premium end. Pricing is custom-quoted (sales call required). Strongest fit: Waste & Junk Removal.
About Starlight Software
Starlight Software (Starlight Roll-off) is a dedicated waste-and-recycling management platform aimed at roll-off and commercial operations. It covers the core of a hauling business — scheduling, dispatch, route planning, asset/container tracking, automated billing, and reporting — and is built specifically for the way roll-off and commercial waste companies run, rather than as a generic field-service tool retrofitted to waste.
User sentiment is genuinely mixed, which is worth being upfront about. Some customers credit it with an immediate, positive impact on customer service and say they would be lost without it; others, who chose it partly on reputation, describe it as the most expensive option they evaluated and cite frustration with the pace of development, while still acknowledging strong individual support staff. That split suggests Starlight can be a great fit for operations whose needs line up with its strengths, and a frustrating one for those expecting the breadth or polish of a top-tier incumbent.
Starlight does not publish pricing and sits at the premium end; there is a free trial but no free version. For a roll-off or commercial waste operator evaluating dedicated platforms, Starlight belongs on the shortlist alongside ServiceCore, Docket, and Trash Flow — but it is one to trial carefully and reference-check, given the cost and the mixed feedback on development.
Pricing
| Tier | Price | Notes |
|---|---|---|
| Custom quote | Custom quote | Entry tier |
No public pricing — demo/quote. Positioned at the premium end of waste software (reviewers note it as among the more expensive options). Free trial available; no free version.
Starlight Software uses custom-quoted pricing — typical for enterprise field service platforms where deployment includes data migration, training, and pricebook setup. Expect a 30-60 minute discovery call before getting a number, and the spread between quoted figures can be wide depending on your team size, vertical, and feature requirements. Always get quotes in writing and confirm what's included (number of users, integrations, support tier) before signing.
Pricing verified 2026-05-28. Vendors change pricing without notice; verify with Starlight Software before purchasing.
Estimate uses the published starting tier and detects per-user vs per-company pricing automatically. For an exact quote at your team size and feature requirements, request a quote from Starlight Software.
Key features
Integrations
Pros
- + Dedicated waste/recycling platform
Starlight is purpose-built for roll-off and commercial waste and recycling, with the scheduling, routing, asset tracking, and billing those operations need rather than a generic tool adapted to waste.
- + Reported customer-service impact
Some customers credit Starlight with an immediate, positive impact on their own customer-service satisfaction, indicating it can meaningfully improve operations when it fits.
- + Responsive support staff
Even critical reviewers acknowledge strong individual support people, so day-to-day help tends to be a relative bright spot.
- + Comprehensive feature set
It covers scheduling, dispatch, route planning, asset/container tracking, automated billing, and reporting in one platform, suitable for a full roll-off/commercial operation.
- + Free trial available
A free trial lets you evaluate the platform before committing, which is valuable given the premium price and the mixed user feedback.
Cons
- − Premium price
Reviewers describe Starlight as among the most expensive options they evaluated. For a small operator, the cost may be hard to justify versus alternatives.
- − Mixed development feedback
Some users report frustration with the pace of feature development and depth, feeling the product underdelivered relative to its reputation. Validate that the features you need are mature before buying.
- − No public pricing
There is no published price; you must go through a demo/quote, which makes budgeting and comparison harder.
- − No free version
Beyond a trial, there is no free tier, so ongoing use is a paid commitment at the premium end.
- − Reference-check recommended
Given the split in reviews, this is a tool to reference-check with operators similar to you, rather than buying on reputation alone.
Implementation timeline
3–6 months for full deployment
Use the free trial and reference-check with operators whose business resembles yours, given the mixed feedback and premium price. Confirm in writing which features are mature versus on the roadmap, and validate the specific workflows you depend on (routing, billing, asset tracking) during evaluation. Expect a demo/quote rather than published pricing. Plan onboarding to migrate customers, containers, and routes, and connect QuickBooks for accounting. Clarify the support model and your point of contact, since support quality is a relative strength worth locking in.
Best for / Watch out for
Best for
Roll-off and commercial waste/recycling operators that want a comprehensive, dedicated waste-management platform and are willing to invest at the premium end
Watch out for
Among the more expensive options in the category, and some users report uneven feature depth or development pace despite a responsive support team; no public pricing
Available for these trades
Top alternatives to Starlight Software
Matched by vertical fit, price tier, and team size — not just rating.
Stronger waste & junk removal specialty fit.
Also strong for waste & junk removal.
Also strong for waste & junk removal.
Stronger waste & junk removal specialty fit.
Cheaper at $65/mo; 14-day free trial.
Cheaper at $39/mo; 14-day free trial.
User reviews
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Frequently asked questions
How much does Starlight Software cost?
Starlight does not publish pricing — it is demo/quote based and sits at the premium end of waste software; reviewers describe it as among the more expensive options. There is a free trial but no free version. Get a written quote and confirm what is included before committing.
Is Starlight Software worth the premium price?
It depends on fit. Some operators credit it with a real positive impact and strong support; others felt it underdelivered for the cost and cited development pace. Trial it, reference-check with similar operators, and confirm the features you need are mature before paying the premium.
What does Starlight Software do?
It is a dedicated roll-off and commercial waste/recycling platform covering scheduling, dispatch, route planning, asset/container tracking, automated billing, and reporting — built specifically for how waste-hauling operations run.
How does Starlight compare to ServiceCore or Trash Flow?
All are dedicated waste tools. ServiceCore spans septic/grease/portable/dumpster with a strong driver app; Trash Flow is an established, modular hauler platform; Starlight targets roll-off and commercial waste/recycling at a premium price with mixed development feedback. Trial the shortlist and match to your waste mix and budget.
Does Starlight offer a free trial?
Yes — Starlight offers a free trial, though there is no permanently free version. Given the premium price and mixed reviews, take advantage of the trial to validate the workflows you rely on before committing.
Ready to try Starlight Software?
Get a custom quote — pricing is not public.
Visit Starlight Software →