MrTask (formerly Field Complete) vs ServiceTrade
Head-to-head comparison of pricing, features, integrations, and use-case fit.
MrTask (formerly Field Complete)
Service management with built-in marketplace for subcontractors
- Starting price
- From $39.99/mo
- Aggregate rating
- 4.5 / 5
- Best team size
- 3-50
- Free trial
- 14 days
ServiceTrade
Commercial service contractor platform
- Starting price
- Custom quote
- Aggregate rating
- 4.4 / 5
- Best team size
- 10-100
- Free trial
- No
What actually separates them
Only the points where MrTask (formerly Field Complete) and ServiceTrade genuinely differ, from our verified data. Everything they share is further down.
- → Price transparency: MrTask (formerly Field Complete) publishes a starting price (From $39.99/mo). ServiceTrade does not, so comparing them costs you a sales call.
- → Trades served: MrTask (formerly Field Complete) covers Garage Door, Appliance Repair; ServiceTrade covers Fire Protection & Life Safety. The other does not.
- → Free trial: MrTask (formerly Field Complete) runs a 14-day trial. ServiceTrade has none, so you evaluate it on a demo.
- → Integrations: only MrTask (formerly Field Complete) connects to stripe, google calendar; only ServiceTrade connects to sage intacct, netsuite, zapier.
- → Features the other lacks: MrTask (formerly Field Complete) has scheduling, invoicing, estimates; ServiceTrade has service_agreements, deficiency_tracking, customer_portal.
Quick verdict
MrTask (formerly Field Complete): Service businesses that subcontract work — built-in marketplace finds and dispatches verified subs.
ServiceTrade: Commercial HVAC/refrigeration/fire-life-safety contractors with recurring service agreements.
User ratings favor MrTask (formerly Field Complete) (4.5 vs 4.4).
Decision matrix — which one is right for you?
Pick MrTask (formerly Field Complete) if…
- → Your situation matches MrTask (formerly Field Complete)'s target profile: Service businesses that subcontract work — built-in marketplace finds and dispatches verified subs
- → You want to try before buying — MrTask (formerly Field Complete) offers a 14-day free trial; ServiceTrade requires a demo
Pick ServiceTrade if…
- → Your situation matches ServiceTrade's target profile: Commercial HVAC/refrigeration/fire-life-safety contractors with recurring service agreements
- → You want a more mature, stable platform — ServiceTrade was founded in 2012 (14 years) vs MrTask (formerly Field Complete)'s 2018
Pricing side-by-side
| Tier | MrTask (formerly Field Complete) | ServiceTrade |
|---|---|---|
| Tier 1 | Basic — $39/mo | Select — $89/mo |
| Tier 2 | Pro — $79/mo | Premium — $119/mo |
| Tier 3 | Enterprise — Custom | Enterprise — Custom |
ServiceTrade uses custom-quoted pricing (typically $250-$800/user/mo for enterprise FSM platforms); MrTask (formerly Field Complete) has transparent public pricing starting at $39.99/mo. If budget predictability matters, MrTask (formerly Field Complete) wins on transparency alone. If you need enterprise-tier features and don't mind the sales process, ServiceTrade's custom pricing reflects the deeper feature set.
Pros & cons
MrTask (formerly Field Complete)
- + 14-day free trial, no credit card required
- + Higher aggregate user rating (4.5 / 5)
- + Native QuickBooks integration (bidirectional sync)
- + Built-in Stripe payment processing
- + Covers 6 trade verticals — strong multi-vertical fit
- − Smaller user base
- − Sub-marketplace feature isn't useful for everyone
ServiceTrade
- + Native QuickBooks integration (bidirectional sync)
- + Covers 5 trade verticals — strong multi-vertical fit
- + 14 years of product maturity (founded 2012)
- − Not designed for residential
- − Learning curve for non-commercial teams
- − No free trial (MrTask (formerly Field Complete) offers 14 days)
- − No public pricing — sales call required for a quote
Implementation timeline comparison
MrTask (formerly Field Complete)
1-3 weeks self-service onboarding
ServiceTrade
Not published; the vendor quotes per account, so ask for the onboarding plan in writing before signing
Enterprise-tier platforms ($250+/user/mo) typically require 3-6 months with dedicated admin time, custom pricebook setup, and phased rollout to field techs. Mid-tier platforms reach operational status in 4-8 weeks with optional paid onboarding. Entry-tier platforms are designed for self-service onboarding in 1-3 weeks. Always plan for 2-4 weeks of parallel operation with your existing system before cutting over.
Feature comparison
Only in MrTask (formerly Field Complete)
- + scheduling
- + invoicing
- + estimates
- + subcontractor marketplace
- + white label portal
- + automated routing
Both have
- ✓ dispatching
Only in ServiceTrade
- + service agreements
- + deficiency tracking
- + customer portal
- + asset tracking
- + online invoicing
- + estimate to invoice
Integrations
Only in MrTask (formerly Field Complete)
- + stripe
- + google calendar
Both integrate with
- ✓ quickbooks
Only in ServiceTrade
- + sage intacct
- + netsuite
- + zapier
Which fits better in each trade
| Trade | MrTask (formerly Field Complete) fit | ServiceTrade fit | Winner |
|---|---|---|---|
| HVAC | 7 / 10 | 9 / 10 | ServiceTrade |
| Plumbing | 7 / 10 | 8 / 10 | ServiceTrade |
| Electrical | 7 / 10 | 8 / 10 | ServiceTrade |
| Roofing | 7 / 10 | 7 / 10 | Tie |
Vertical-fit scores combine feature coverage, customer base concentration, and the tool's own positioning for the trade. See methodology.
Frequently asked questions
Which is better, MrTask (formerly Field Complete) or ServiceTrade?
Neither is universally better — they target different buyers. MrTask (formerly Field Complete) is best for Service businesses that subcontract work — built-in marketplace finds and dispatches verified subs. ServiceTrade is best for Commercial HVAC/refrigeration/fire-life-safety contractors with recurring service agreements. See the decision matrix above for situation-specific guidance, or jump to the per-vertical winner table if you're in a specific trade.
Is MrTask (formerly Field Complete) cheaper than ServiceTrade?
Both MrTask (formerly Field Complete) and ServiceTrade use custom pricing or have similar entry costs — request quotes from both to compare apples-to-apples for your specific team size.
Can MrTask (formerly Field Complete) and ServiceTrade integrate with QuickBooks?
MrTask (formerly Field Complete) integrates with QuickBooks natively. ServiceTrade integrates with QuickBooks natively. Both work with QuickBooks Online; confirm QuickBooks Desktop support before signing if your accountant uses Desktop.
Do MrTask (formerly Field Complete) or ServiceTrade offer a free trial?
MrTask (formerly Field Complete): 14-day free trial, no credit card required. ServiceTrade: no free trial advertised; demo on request.
How long does MrTask (formerly Field Complete) vs ServiceTrade take to implement?
MrTask (formerly Field Complete): 1-3 weeks self-service onboarding. ServiceTrade: Not published; the vendor quotes per account, so ask for the onboarding plan in writing before signing. Implementation length scales with pricing tier — enterprise platforms ($250+/user/mo) require 3-6 months with dedicated admin time; mid-tier platforms typically reach operational status in 4-8 weeks with optional paid onboarding.
Can I migrate from MrTask (formerly Field Complete) to ServiceTrade (or vice versa)?
Yes, but expect data normalization work. Customer records and active jobs typically import cleanly via CSV. Historical job data, recurring service agreements, and custom pricebooks rarely transfer perfectly — most shops leave historical data in the source system as archival reference rather than migrating it. Budget 2-4 weeks of parallel operation between the two systems during the cutover.
MrTask (formerly Field Complete) vs ServiceTrade: which has better customer support?
Both MrTask (formerly Field Complete) and ServiceTrade offer email support across all tiers, with phone and live chat typically reserved for higher tiers. Response time SLAs vary by tier — entry-tier customers usually get 24-48 hour email response; enterprise customers get dedicated account managers with same-day response. Read recent G2 reviews specifically for support-quality signals before committing.
Which is better for solo contractors vs growing teams?
For solo contractors and 2-3 person teams, the lower-priced option (either) typically wins on cost without sacrificing core features. For growing teams (5-15 employees), evaluate based on which platform's upper tiers include the features you'll need at your 12-18 month projected scale rather than buying for today's team size. For established 15+ employee operations, the depth of enterprise features (reporting, multi-location, marketing attribution) matters more than entry-tier price.
Need a deeper look?
See our full reviews with detailed pricing tiers, integration depth, and weaknesses.
Should your product be in this comparison?
We review MrTask (formerly Field Complete) and ServiceTrade against their own published pricing and terms, and we publish the cons next to the pros. If you build a competing product and it is not covered here, send it to us and it gets the same treatment.
Listings are free. No vendor can pay for placement, for a score, or to have a documented con removed. Read this page first and decide whether you want that.