Jobber vs Automaid (formerly Launch27)
Head-to-head comparison of pricing, features, integrations, and use-case fit.
Jobber
Field service management for growing service businesses
- Starting price
- From $29/mo
- Aggregate rating
- 4.5 / 5
- Best team size
- 1-30
- Free trial
- 14 days
Automaid (formerly Launch27)
Online booking and management for residential cleaning businesses
- Starting price
- From $75/mo
- Aggregate rating
- 4.3 / 5
- Best team size
- 1-15
- Free trial
- 14 days
What actually separates them
Only the points where Jobber and Automaid (formerly Launch27) genuinely differ, from our verified data. Everything they share is further down.
- → Entry price: Jobber starts at From $29/mo, Automaid (formerly Launch27) at From $75/mo, so Automaid (formerly Launch27) is 2.6x the entry cost.
- → Trades served: Jobber covers HVAC, Plumbing, Electrical, Landscaping & Lawn Care, Handyman Services, Waste & Junk Removal, Pressure Washing & Window Cleaning. The other does not.
- → Integrations: only Jobber connects to google calendar, google local services.
- → Features the other lacks: Jobber has scheduling, invoicing, client_portal; Automaid (formerly Launch27) has recurring_scheduling, customer_portal, route_optimization.
Quick verdict
Jobber: Small-to-mid trades businesses (1-30 employees) wanting modern UX with strong CRM.
Automaid (formerly Launch27): Residential cleaning operations wanting strong online booking and recurring scheduling.
User ratings favor Jobber (4.5 vs 4.3).
Jobber has a lower starting price (From $29/mo).
Decision matrix — which one is right for you?
Pick Jobber if…
- → Your situation matches Jobber's target profile: Small-to-mid trades businesses (1-30 employees) wanting modern UX with strong CRM
- → Budget is the constraint — Jobber starts at $29/mo vs $75/mo for Automaid (formerly Launch27)
- → You serve multiple trades — Jobber covers 8 verticals vs Automaid (formerly Launch27)'s 1
- → Integration ecosystem matters — Jobber has 6 native integrations vs Automaid (formerly Launch27)'s 4
- → Google Local Services Ads drive your inbound calls — Jobber has native GLS integration; Automaid (formerly Launch27) doesn't
Pick Automaid (formerly Launch27) if…
- → Your situation matches Automaid (formerly Launch27)'s target profile: Residential cleaning operations wanting strong online booking and recurring scheduling
Pricing side-by-side
| Tier | Jobber | Automaid (formerly Launch27) |
|---|---|---|
| Tier 1 | Core — $29/mo | Solo — $49/mo |
| Tier 2 | Connect — $99/mo | Growth — $99/mo |
| Tier 3 | Grow — $149/mo | Pro — $199/mo |
Jobber starts at $29/mo on Core and scales to $149/mo on Grow. Automaid (formerly Launch27) starts at $75/mo on Solo and scales to $199/mo on Pro. Automaid (formerly Launch27) uses flat per-company pricing (unlimited users at every tier) while Jobber is per-user. The math crossover happens around 6-8 users — past that, Automaid (formerly Launch27) becomes meaningfully cheaper.
Pros & cons
Jobber
- + Lower entry price — From $29/mo
- + 14-day free trial, no credit card required
- + Higher aggregate user rating (4.5 / 5)
- + Native QuickBooks integration (bidirectional sync)
- + Built-in Stripe payment processing
- − Limited for enterprise
- − No inventory management at lower tiers
- − No built-in phone system
Automaid (formerly Launch27)
- + 14-day free trial, no credit card required
- + Native QuickBooks integration (bidirectional sync)
- + Built-in Stripe payment processing
- + Broad feature coverage (8 core features)
- + 14 years of product maturity (founded 2012)
- − Cleaning-only
- − Less broadly featured than ZenMaid for some workflows
- − UI dated compared to newer competitors
Implementation timeline comparison
Jobber
1-3 weeks self-service onboarding
Automaid (formerly Launch27)
1-3 weeks self-service onboarding
Enterprise-tier platforms ($250+/user/mo) typically require 3-6 months with dedicated admin time, custom pricebook setup, and phased rollout to field techs. Mid-tier platforms reach operational status in 4-8 weeks with optional paid onboarding. Entry-tier platforms are designed for self-service onboarding in 1-3 weeks. Always plan for 2-4 weeks of parallel operation with your existing system before cutting over.
Feature comparison
Only in Jobber
- + scheduling
- + invoicing
- + client portal
- + quotes
- + two way texting
Both have
- ✓ team management
- ✓ online booking
- ✓ automated followup
Only in Automaid (formerly Launch27)
- + recurring scheduling
- + customer portal
- + route optimization
- + payment processing
- + automated reminders
Integrations
Only in Jobber
- + google calendar
- + google local services
Both integrate with
- ✓ quickbooks
- ✓ stripe
- ✓ zapier
- ✓ mailchimp
Only in Automaid (formerly Launch27)
— None unique —
Which fits better in each trade
| Trade | Jobber fit | Automaid (formerly Launch27) fit | Winner |
|---|---|---|---|
| Cleaning Services | 9 / 10 | 9 / 10 | Tie |
Vertical-fit scores combine feature coverage, customer base concentration, and the tool's own positioning for the trade. See methodology.
Frequently asked questions
Which is better, Jobber or Automaid (formerly Launch27)?
Neither is universally better — they target different buyers. Jobber is best for Small-to-mid trades businesses (1-30 employees) wanting modern UX with strong CRM. Automaid (formerly Launch27) is best for Residential cleaning operations wanting strong online booking and recurring scheduling. See the decision matrix above for situation-specific guidance, or jump to the per-vertical winner table if you're in a specific trade.
Is Jobber cheaper than Automaid (formerly Launch27)?
Jobber has a lower starting price (From $29/mo vs From $75/mo). However, total cost depends on team size, features needed, and tier — see the full pricing breakdown above.
Can Jobber and Automaid (formerly Launch27) integrate with QuickBooks?
Jobber integrates with QuickBooks natively. Automaid (formerly Launch27) integrates with QuickBooks natively. Both work with QuickBooks Online; confirm QuickBooks Desktop support before signing if your accountant uses Desktop.
Do Jobber or Automaid (formerly Launch27) offer a free trial?
Jobber: 14-day free trial, no credit card required. Automaid (formerly Launch27): 14-day free trial, no credit card required.
How long does Jobber vs Automaid (formerly Launch27) take to implement?
Jobber: 1-3 weeks self-service onboarding. Automaid (formerly Launch27): 1-3 weeks self-service onboarding. Implementation length scales with pricing tier — enterprise platforms ($250+/user/mo) require 3-6 months with dedicated admin time; mid-tier platforms typically reach operational status in 4-8 weeks with optional paid onboarding.
Can I migrate from Jobber to Automaid (formerly Launch27) (or vice versa)?
Yes, but expect data normalization work. Customer records and active jobs typically import cleanly via CSV. Historical job data, recurring service agreements, and custom pricebooks rarely transfer perfectly — most shops leave historical data in the source system as archival reference rather than migrating it. Budget 2-4 weeks of parallel operation between the two systems during the cutover.
Jobber vs Automaid (formerly Launch27): which has better customer support?
Both Jobber and Automaid (formerly Launch27) offer email support across all tiers, with phone and live chat typically reserved for higher tiers. Response time SLAs vary by tier — entry-tier customers usually get 24-48 hour email response; enterprise customers get dedicated account managers with same-day response. Read recent G2 reviews specifically for support-quality signals before committing.
Which is better for solo contractors vs growing teams?
For solo contractors and 2-3 person teams, the lower-priced option (Jobber) typically wins on cost without sacrificing core features. For growing teams (5-15 employees), evaluate based on which platform's upper tiers include the features you'll need at your 12-18 month projected scale rather than buying for today's team size. For established 15+ employee operations, the depth of enterprise features (reporting, multi-location, marketing attribution) matters more than entry-tier price.
Need a deeper look?
See our full reviews with detailed pricing tiers, integration depth, and weaknesses.
Should your product be in this comparison?
We review Jobber and Automaid (formerly Launch27) against their own published pricing and terms, and we publish the cons next to the pros. If you build a competing product and it is not covered here, send it to us and it gets the same treatment.
Listings are free. No vendor can pay for placement, for a score, or to have a documented con removed. Read this page first and decide whether you want that.