Jobber vs ServiceTitan
Head-to-head comparison of pricing, features, integrations, and use-case fit.
Jobber
Field service management for growing service businesses
- Starting price
- From $29/mo
- Aggregate rating
- 4.5 / 5
- Best team size
- 1-30
- Free trial
- 14 days
ServiceTitan
All-in-one software for the trades
- Starting price
- Custom quote
- Aggregate rating
- 4.4 / 5
- Best team size
- 10+
- Free trial
- No
Quick verdict
Jobber: Small-to-mid trades businesses (1-30 employees) wanting modern UX with strong CRM.
ServiceTitan: Enterprise trades businesses ($1M+ revenue, 10+ technicians) wanting depth and reporting.
User ratings favor Jobber (4.5 vs 4.4).
Decision matrix — which one is right for you?
Pick Jobber if…
- → Your situation matches Jobber's target profile: Small-to-mid trades businesses (1-30 employees) wanting modern UX with strong CRM
- → You want to try before buying — Jobber offers a 14-day free trial; ServiceTitan requires a demo
- → You serve multiple trades — Jobber covers 8 verticals vs ServiceTitan's 6
- → Google Local Services Ads drive your inbound calls — Jobber has native GLS integration; ServiceTitan doesn't
Pick ServiceTitan if…
- → Your situation matches ServiceTitan's target profile: Enterprise trades businesses ($1M+ revenue, 10+ technicians) wanting depth and reporting
Pricing side-by-side
| Tier | Jobber | ServiceTitan |
|---|---|---|
| Tier 1 | Core — $39/mo | Starter — Custom |
| Tier 2 | Connect — $119/mo | Essentials — Custom |
| Tier 3 | Grow — $199/mo | The Works — Custom |
| Tier 4 | Plus — $399/mo | — |
ServiceTitan uses custom-quoted pricing (typically $250-$800/user/mo for enterprise FSM platforms); Jobber has transparent public pricing starting at $29/mo. If budget predictability matters, Jobber wins on transparency alone. If you need enterprise-tier features and don't mind the sales process, ServiceTitan's custom pricing reflects the deeper feature set.
Pros & cons
Jobber
- + 14-day free trial, no credit card required
- + Higher aggregate user rating (4.5 / 5)
- + Native QuickBooks integration (bidirectional sync)
- + Built-in Stripe payment processing
- + Native Google Local Services Ads integration
- − Limited for enterprise
- − No inventory management at lower tiers
- − No built-in phone system
ServiceTitan
- + Native QuickBooks integration (bidirectional sync)
- + Covers 6 trade verticals — strong multi-vertical fit
- + Broad feature coverage (8 core features)
- + 14 years of product maturity (founded 2012)
- − Expensive
- − Long implementation (3-6 months)
- − Steep learning curve
- − No transparent pricing
- − No free trial (Jobber offers 14 days)
Implementation timeline comparison
Jobber
1-3 weeks self-service onboarding
ServiceTitan
3-6 months for full deployment with dedicated implementation manager
Enterprise-tier platforms ($250+/user/mo) typically require 3-6 months with dedicated admin time, custom pricebook setup, and phased rollout to field techs. Mid-tier platforms reach operational status in 4-8 weeks with optional paid onboarding. Entry-tier platforms are designed for self-service onboarding in 1-3 weeks. Always plan for 2-4 weeks of parallel operation with your existing system before cutting over.
Feature comparison
Only in Jobber
- + scheduling
- + invoicing
- + client portal
- + quotes
- + team management
- + online booking
- + automated followup
- + two way texting
Both have
Only in ServiceTitan
- + call booking
- + dispatching
- + marketing attribution
- + inventory
- + payroll
- + membership management
- + pricebook pro
- + ai dispatcher
Integrations
Only in Jobber
- + stripe
- + zapier
- + google calendar
- + google local services
Both integrate with
- ✓ quickbooks
- ✓ mailchimp
Only in ServiceTitan
- + sage
- + google ads
- + twilio
- + salesforce
Which fits better in each trade
| Trade | Jobber fit | ServiceTitan fit | Winner |
|---|---|---|---|
| HVAC | 9 / 10 | 10 / 10 | ServiceTitan |
| Plumbing | 9 / 10 | 10 / 10 | ServiceTitan |
| Electrical | 9 / 10 | 10 / 10 | ServiceTitan |
Vertical-fit scores combine feature coverage, customer base concentration, and the tool's own positioning for the trade. See methodology.
Frequently asked questions
Which is better, Jobber or ServiceTitan?
Neither is universally better — they target different buyers. Jobber is best for Small-to-mid trades businesses (1-30 employees) wanting modern UX with strong CRM. ServiceTitan is best for Enterprise trades businesses ($1M+ revenue, 10+ technicians) wanting depth and reporting. See the decision matrix above for situation-specific guidance, or jump to the per-vertical winner table if you're in a specific trade.
Is Jobber cheaper than ServiceTitan?
Both Jobber and ServiceTitan use custom pricing or have similar entry costs — request quotes from both to compare apples-to-apples for your specific team size.
Can Jobber and ServiceTitan integrate with QuickBooks?
Jobber integrates with QuickBooks natively. ServiceTitan integrates with QuickBooks natively. Both work with QuickBooks Online; confirm QuickBooks Desktop support before signing if your accountant uses Desktop.
Do Jobber or ServiceTitan offer a free trial?
Jobber: 14-day free trial, no credit card required. ServiceTitan: no free trial advertised; demo on request.
How long does Jobber vs ServiceTitan take to implement?
Jobber: 1-3 weeks self-service onboarding. ServiceTitan: 3-6 months for full deployment with dedicated implementation manager. Implementation length scales with pricing tier — enterprise platforms ($250+/user/mo) require 3-6 months with dedicated admin time; mid-tier platforms typically reach operational status in 4-8 weeks with optional paid onboarding.
Can I migrate from Jobber to ServiceTitan (or vice versa)?
Yes, but expect data normalization work. Customer records and active jobs typically import cleanly via CSV. Historical job data, recurring service agreements, and custom pricebooks rarely transfer perfectly — most shops leave historical data in the source system as archival reference rather than migrating it. Budget 2-4 weeks of parallel operation between the two systems during the cutover.
Jobber vs ServiceTitan: which has better customer support?
Both Jobber and ServiceTitan offer email support across all tiers, with phone and live chat typically reserved for higher tiers. Response time SLAs vary by tier — entry-tier customers usually get 24-48 hour email response; enterprise customers get dedicated account managers with same-day response. Read recent G2 reviews specifically for support-quality signals before committing.
Which is better for solo contractors vs growing teams?
For solo contractors and 2-3 person teams, the lower-priced option (either) typically wins on cost without sacrificing core features. For growing teams (5-15 employees), evaluate based on which platform's upper tiers include the features you'll need at your 12-18 month projected scale rather than buying for today's team size. For established 15+ employee operations, the depth of enterprise features (reporting, multi-location, marketing attribution) matters more than entry-tier price.
Need a deeper look?
See our full reviews with detailed pricing tiers, integration depth, and weaknesses.