Jobber vs Starlight Software
Head-to-head comparison of pricing, features, integrations, and use-case fit.
Jobber
Field service management for growing service businesses
- Starting price
- From $29/mo
- Aggregate rating
- 4.5 / 5
- Best team size
- 1-30
- Free trial
- 14 days
Starlight Software
Roll-off and commercial waste & recycling management software
- Starting price
- Custom quote
- Aggregate rating
- —
- Best team size
- 5-200
- Free trial
- No
What actually separates them
Only the points where Jobber and Starlight Software genuinely differ, from our verified data. Everything they share is further down.
- → Price transparency: Jobber publishes a starting price (From $29/mo). Starlight Software does not, so comparing them costs you a sales call.
- → Trades served: Jobber covers HVAC, Plumbing, Electrical, Landscaping & Lawn Care, Cleaning Services, Handyman Services, Pressure Washing & Window Cleaning. The other does not.
- → Free trial: Jobber runs a 14-day trial. Starlight Software has none, so you evaluate it on a demo.
- → Integrations: only Jobber connects to stripe, zapier, google calendar, mailchimp.
- → Features the other lacks: Jobber has invoicing, client_portal, quotes; Starlight Software has dispatching, route_planning, automated_billing.
Quick verdict
Jobber: Small-to-mid trades businesses (1-30 employees) wanting modern UX with strong CRM.
Starlight Software: Roll-off and commercial waste/recycling operators that want a comprehensive, dedicated waste-management platform and are willing to invest at the premium end.
Decision matrix — which one is right for you?
Pick Jobber if…
- → Your situation matches Jobber's target profile: Small-to-mid trades businesses (1-30 employees) wanting modern UX with strong CRM
- → You want to try before buying — Jobber offers a 14-day free trial; Starlight Software requires a demo
- → You serve multiple trades — Jobber covers 8 verticals vs Starlight Software's 1
- → Integration ecosystem matters — Jobber has 6 native integrations vs Starlight Software's 1
- → Google Local Services Ads drive your inbound calls — Jobber has native GLS integration; Starlight Software doesn't
Pick Starlight Software if…
- → Your situation matches Starlight Software's target profile: Roll-off and commercial waste/recycling operators that want a comprehensive, dedicated waste-management platform and are willing to invest at the premium end
Pricing side-by-side
| Tier | Jobber | Starlight Software |
|---|---|---|
| Tier 1 | Core — $29/mo | Custom quote — Custom |
| Tier 2 | Connect — $99/mo | — |
| Tier 3 | Grow — $149/mo | — |
Starlight Software uses custom-quoted pricing (typically $250-$800/user/mo for enterprise FSM platforms); Jobber has transparent public pricing starting at $29/mo. If budget predictability matters, Jobber wins on transparency alone. If you need enterprise-tier features and don't mind the sales process, Starlight Software's custom pricing reflects the deeper feature set.
Pros & cons
Jobber
- + 14-day free trial, no credit card required
- + Native QuickBooks integration (bidirectional sync)
- + Built-in Stripe payment processing
- + Native Google Local Services Ads integration
- + Covers 8 trade verticals — strong multi-vertical fit
- − Limited for enterprise
- − No inventory management at lower tiers
- − No built-in phone system
Starlight Software
- + Native QuickBooks integration (bidirectional sync)
- + Broad feature coverage (8 core features)
- − Among the more expensive options in the category, and some users report uneven feature depth or development pace despite a responsive support team
- − No public pricing
- − No free trial (Jobber offers 14 days)
- − No public pricing — sales call required for a quote
Implementation timeline comparison
Jobber
1-3 weeks self-service onboarding
Starlight Software
Not published; the vendor quotes per account, so ask for the onboarding plan in writing before signing
Enterprise-tier platforms ($250+/user/mo) typically require 3-6 months with dedicated admin time, custom pricebook setup, and phased rollout to field techs. Mid-tier platforms reach operational status in 4-8 weeks with optional paid onboarding. Entry-tier platforms are designed for self-service onboarding in 1-3 weeks. Always plan for 2-4 weeks of parallel operation with your existing system before cutting over.
Feature comparison
Only in Jobber
- + invoicing
- + client portal
- + quotes
- + team management
- + online booking
- + automated followup
- + two way texting
Both have
- ✓ scheduling
Only in Starlight Software
- + dispatching
- + route planning
- + automated billing
- + asset tracking
- + customer management
- + reporting
- + mobile app
Integrations
Only in Jobber
- + stripe
- + zapier
- + google calendar
- + mailchimp
- + google local services
Both integrate with
- ✓ quickbooks
Only in Starlight Software
— None unique —
Which fits better in each trade
| Trade | Jobber fit | Starlight Software fit | Winner |
|---|---|---|---|
| Waste & Junk Removal | 7 / 10 | 8 / 10 | Starlight Software |
Vertical-fit scores combine feature coverage, customer base concentration, and the tool's own positioning for the trade. See methodology.
Frequently asked questions
Which is better, Jobber or Starlight Software?
Neither is universally better — they target different buyers. Jobber is best for Small-to-mid trades businesses (1-30 employees) wanting modern UX with strong CRM. Starlight Software is best for Roll-off and commercial waste/recycling operators that want a comprehensive, dedicated waste-management platform and are willing to invest at the premium end. See the decision matrix above for situation-specific guidance, or jump to the per-vertical winner table if you're in a specific trade.
Is Jobber cheaper than Starlight Software?
Both Jobber and Starlight Software use custom pricing or have similar entry costs — request quotes from both to compare apples-to-apples for your specific team size.
Can Jobber and Starlight Software integrate with QuickBooks?
Jobber integrates with QuickBooks natively. Starlight Software integrates with QuickBooks natively. Both work with QuickBooks Online; confirm QuickBooks Desktop support before signing if your accountant uses Desktop.
Do Jobber or Starlight Software offer a free trial?
Jobber: 14-day free trial, no credit card required. Starlight Software: no free trial advertised; demo on request.
How long does Jobber vs Starlight Software take to implement?
Jobber: 1-3 weeks self-service onboarding. Starlight Software: Not published; the vendor quotes per account, so ask for the onboarding plan in writing before signing. Implementation length scales with pricing tier — enterprise platforms ($250+/user/mo) require 3-6 months with dedicated admin time; mid-tier platforms typically reach operational status in 4-8 weeks with optional paid onboarding.
Can I migrate from Jobber to Starlight Software (or vice versa)?
Yes, but expect data normalization work. Customer records and active jobs typically import cleanly via CSV. Historical job data, recurring service agreements, and custom pricebooks rarely transfer perfectly — most shops leave historical data in the source system as archival reference rather than migrating it. Budget 2-4 weeks of parallel operation between the two systems during the cutover.
Jobber vs Starlight Software: which has better customer support?
Both Jobber and Starlight Software offer email support across all tiers, with phone and live chat typically reserved for higher tiers. Response time SLAs vary by tier — entry-tier customers usually get 24-48 hour email response; enterprise customers get dedicated account managers with same-day response. Read recent G2 reviews specifically for support-quality signals before committing.
Which is better for solo contractors vs growing teams?
For solo contractors and 2-3 person teams, the lower-priced option (either) typically wins on cost without sacrificing core features. For growing teams (5-15 employees), evaluate based on which platform's upper tiers include the features you'll need at your 12-18 month projected scale rather than buying for today's team size. For established 15+ employee operations, the depth of enterprise features (reporting, multi-location, marketing attribution) matters more than entry-tier price.
Need a deeper look?
See our full reviews with detailed pricing tiers, integration depth, and weaknesses.
Should your product be in this comparison?
We review Jobber and Starlight Software against their own published pricing and terms, and we publish the cons next to the pros. If you build a competing product and it is not covered here, send it to us and it gets the same treatment.
Listings are free. No vendor can pay for placement, for a score, or to have a documented con removed. Read this page first and decide whether you want that.