Moveware vs SmartMoving
Head-to-head comparison of pricing, features, integrations, and use-case fit.
Moveware
Enterprise ERP and CRM for moving, relocation, and storage companies — with native accounting
- Starting price
- Custom quote
- Aggregate rating
- —
- Best team size
- 10-500
- Free trial
- No
SmartMoving
All-in-one CRM and operations platform for growing moving companies
- Starting price
- From $399/mo
- Aggregate rating
- 4.9 / 5
- Best team size
- 5-500
- Free trial
- No
Quick verdict
Moveware: Mid-size to large moving, relocation, and storage companies that want one ERP — with native accounting — to run CRM, operations, surveys, storage, and reporting.
SmartMoving: Growing and multi-location moving companies that want one platform for sales/CRM, estimating, dispatch, crew management, and payments.
Decision matrix — which one is right for you?
Pick Moveware if…
- → Your situation matches Moveware's target profile: Mid-size to large moving, relocation, and storage companies that want one ERP — with native accounting — to run CRM, operations, surveys, storage, and reporting
Pick SmartMoving if…
- → Your situation matches SmartMoving's target profile: Growing and multi-location moving companies that want one platform for sales/CRM, estimating, dispatch, crew management, and payments
Pricing side-by-side
| Tier | Moveware | SmartMoving |
|---|---|---|
| Tier 1 | Custom quote — Custom | Custom (from $399/mo) — Custom |
Moveware uses custom-quoted pricing (typically $250-$800/user/mo for enterprise FSM platforms); SmartMoving has transparent public pricing starting at $399/mo. If budget predictability matters, SmartMoving wins on transparency alone. If you need enterprise-tier features and don't mind the sales process, Moveware's custom pricing reflects the deeper feature set.
Pros & cons
Moveware
- + Native QuickBooks integration (bidirectional sync)
- + Broad feature coverage (8 core features)
- − Enterprise ERP scope means higher cost and a heavier implementation than SMB moving CRMs
- − No public pricing, and as an Australian-built platform, US-specific support and timezone coverage are worth confirming
- − No public pricing — sales call required for a quote
SmartMoving
- + Native QuickBooks integration (bidirectional sync)
- − Premium starting price ($399/mo) is steep for a one-truck startup
- − Moving-industry-specific (not for other trades)
- − Custom pricing requires a sales conversation
Implementation timeline comparison
Moveware
3-6 months for full deployment with dedicated implementation manager
SmartMoving
3-6 months for full deployment with dedicated implementation manager
Enterprise-tier platforms ($250+/user/mo) typically require 3-6 months with dedicated admin time, custom pricebook setup, and phased rollout to field techs. Mid-tier platforms reach operational status in 4-8 weeks with optional paid onboarding. Entry-tier platforms are designed for self-service onboarding in 1-3 weeks. Always plan for 2-4 weeks of parallel operation with your existing system before cutting over.
Feature comparison
Only in Moveware
- + crm
- + project management
- + billing
- + inventory
- + reporting
- + mobile app
- + multi location
- + document management
Both have
Only in SmartMoving
- + scheduling
- + dispatching
- + estimates quotes
- + customer portal
- + quickbooks integration
- + payment processing
Integrations
Only in Moveware
— None unique —
Both integrate with
- ✓ quickbooks
Only in SmartMoving
— None unique —
Which fits better in each trade
| Trade | Moveware fit | SmartMoving fit | Winner |
|---|---|---|---|
| Moving | 9 / 10 | 10 / 10 | SmartMoving |
Vertical-fit scores combine feature coverage, customer base concentration, and the tool's own positioning for the trade. See methodology.
Frequently asked questions
Which is better, Moveware or SmartMoving?
Neither is universally better — they target different buyers. Moveware is best for Mid-size to large moving, relocation, and storage companies that want one ERP — with native accounting — to run CRM, operations, surveys, storage, and reporting. SmartMoving is best for Growing and multi-location moving companies that want one platform for sales/CRM, estimating, dispatch, crew management, and payments. See the decision matrix above for situation-specific guidance, or jump to the per-vertical winner table if you're in a specific trade.
Is Moveware cheaper than SmartMoving?
Both Moveware and SmartMoving use custom pricing or have similar entry costs — request quotes from both to compare apples-to-apples for your specific team size.
Can Moveware and SmartMoving integrate with QuickBooks?
Moveware integrates with QuickBooks natively. SmartMoving integrates with QuickBooks natively. Both work with QuickBooks Online; confirm QuickBooks Desktop support before signing if your accountant uses Desktop.
Do Moveware or SmartMoving offer a free trial?
Moveware: no free trial advertised; demo on request. SmartMoving: no free trial advertised; demo on request.
How long does Moveware vs SmartMoving take to implement?
Moveware: 3-6 months for full deployment with dedicated implementation manager. SmartMoving: 3-6 months for full deployment with dedicated implementation manager. Implementation length scales with pricing tier — enterprise platforms ($250+/user/mo) require 3-6 months with dedicated admin time; mid-tier platforms typically reach operational status in 4-8 weeks with optional paid onboarding.
Can I migrate from Moveware to SmartMoving (or vice versa)?
Yes, but expect data normalization work. Customer records and active jobs typically import cleanly via CSV. Historical job data, recurring service agreements, and custom pricebooks rarely transfer perfectly — most shops leave historical data in the source system as archival reference rather than migrating it. Budget 2-4 weeks of parallel operation between the two systems during the cutover.
Moveware vs SmartMoving: which has better customer support?
Both Moveware and SmartMoving offer email support across all tiers, with phone and live chat typically reserved for higher tiers. Response time SLAs vary by tier — entry-tier customers usually get 24-48 hour email response; enterprise customers get dedicated account managers with same-day response. Read recent G2 reviews specifically for support-quality signals before committing.
Which is better for solo contractors vs growing teams?
For solo contractors and 2-3 person teams, the lower-priced option (either) typically wins on cost without sacrificing core features. For growing teams (5-15 employees), evaluate based on which platform's upper tiers include the features you'll need at your 12-18 month projected scale rather than buying for today's team size. For established 15+ employee operations, the depth of enterprise features (reporting, multi-location, marketing attribution) matters more than entry-tier price.
Need a deeper look?
See our full reviews with detailed pricing tiers, integration depth, and weaknesses.