SmartMoving Review
Moving company software for sales, estimating, dispatch, crews, storage and payments
Fit Score
Fit Score
▸ How we scored SmartMoving: 9.0/10
| Factor | Weight | Sub-score |
|---|---|---|
| Vertical fit (best trade) | 60% | 10.0/10 |
| Pricing transparency | 20% | 5.0/10 |
| Integration coverage | 20% | 10.0/10 |
Weighted composite, applied identically to every vendor; no vendor pays to change it. Full Fit Score methodology →
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Quick verdict
SmartMoving is best for Moving companies, including multi-location and franchise operators, that want sales, estimating, dispatch, crew, storage and payments in one system and are willing to go through a quote. Pricing is quote-only (no published price). Trade fit of 8/10 or higher: Moving.
Reviews on review sites
We do not copy third-party review scores onto this page: they change often and we could not verify them. Read SmartMoving's current reviews at the source.
About SmartMoving
SmartMoving is software built for moving companies. Tobe Thompson founded it in Dallas in 2018, and it is still based there with Thompson as CEO. In 2022 it took a $41.5 million investment from the growth equity firm Mainsail Partners, and in January 2026 it announced that it had acquired Remedy Payments, the payment processor that already handled payments for most SmartMoving customers. SmartMoving says thousands of movers use it.
The platform follows a move from first call to final invoice: sales automation with lead routing and automated follow-ups, estimates built from custom pricing periods and rate tables, dispatch and crew management, a crew app for iOS and Android that collects signatures, photos and payments on the job, storage management, payroll, accounting and payments, more than 40 pre-built reports, and online reputation tools. It handles local, intrastate and interstate moves in the US and Canada, and it supports multiple locations, brands and franchises with separate pricing, payments and documents for each.
Integrations listed in its help center include QuickBooks Online, Mailchimp, RingCentral, LiveSwitch (virtual surveys and AI inventory), Remedy Payments, Wisetack financing and an open API. Optional add-ons, listed on the pricing page without prices, include Smart Insights (an analytics dashboard), Smart Marketing, Smart Reputation and Smart Scout, an AI sales agent that SmartMoving says answers inbound calls 24/7, creates leads and gives estimates during the call.
The trade-off: SmartMoving does not publish prices. Its pricing page names two plans, Smart Growth and Smart Pro, without prices, on 12, 24 or 36-month terms, so you cannot compare costs without a demo. It is also built only for moving and storage companies, so it is not an option for other trades.
Pricing
| Tier | Price | Notes |
|---|---|---|
| Smart Growth | Custom quote | |
| Smart Pro | Custom quote |
No public prices. SmartMoving's pricing page names two plans without prices: Smart Growth (includes 3 office users and 3 Crew App licenses) and Smart Pro (includes 10 office users and 50 Crew App licenses, listed as available for pre-sale). Office users and Crew App licenses can be added to either plan. Subscriptions run on 12, 24 or 36-month terms, paid in monthly, quarterly or annual installments or upfront, with discounts for longer terms and upfront payment. The pre-move survey app is included in both plans; optional add-ons (Smart Insights, Smart Scout, Smart Marketing and Smart Reputation) are listed without prices. The pricing page mentions no free trial. Verified against smartmoving.com/pricing 2026-10-08.
SmartMoving does not publish a price, so you need a quote before you can compare it (49 of the 127 tools we list are quote-only). A missing price is not evidence of a high one. Get the quote in writing and confirm what it includes (number of users, integrations, onboarding, support) before you sign.
Pricing verified 2026-10-08. Prices can change, so confirm them with SmartMoving before purchasing.
What the quote depends on
Plan (Smart Growth or Smart Pro), added office users and Crew App licenses, contract term and payment schedule.
Source: smartmoving.com/pricing, read 2026-10-08.
SmartMoving has no published monthly price we can model at your team size, so we do not estimate one: any figure here would be a guess. Ask SmartMoving for a quote.
Key features
Integrations
Pros
- + Built for the full moving workflow
Sales automation, estimating, dispatch, crew management, storage, payroll, accounting and payments sit in one system designed for moving companies.
- + Multi-location and franchise support
SmartMoving supports multiple locations, brands and franchises, with separate pricing, payments and documents for each and a toggle to switch between them.
- + Local and long-distance moves
It handles local, intrastate and interstate moves across the US and Canada, with custom pricing periods and rate tables for estimating.
- + Crew app on iOS and Android
Crews collect signatures, upload photos and take payments on the job site from the mobile crew app.
- + Onboarding help included
The pricing page lists dedicated onboarding and customer success managers, live chat, email and phone support, and a training video library. SmartMoving says customers are fully onboarded in 3 weeks on average.
- + Payments brought in-house
SmartMoving acquired Remedy Payments in January 2026. Remedy already processed payments, including e-checks, for most SmartMoving customers.
Cons
- − No published pricing
SmartMoving lists two plans, Smart Growth and Smart Pro, without prices, so you need a demo and a quote before you can compare it with other moving software.
- − Some tools cost extra
The pricing page lists Smart Insights, Smart Scout, Smart Marketing and Smart Reputation as optional add-ons without prices, so ask for each one in the written quote.
- − Moving-industry only
SmartMoving is built for moving and storage companies and is not a fit for HVAC, plumbing or other trades.
- − Setup takes real work
Moving onto one system means configuring rate tables, crews, trucks, storage and integrations and training both office staff and crews.
Implementation
Book a demo and ask for a written quote that lists the plan, any add-ons (such as Smart Insights or Smart Scout), the contract term (12, 24 or 36 months) and the payment schedule (monthly, quarterly, annual or upfront). SmartMoving assigns an onboarding manager. Set up your pricing periods and rate tables for local and long-distance work first, then lead routing and automated follow-ups so new leads get a fast response. Next, add crews and trucks for dispatch, grant crew members access to the mobile crew app, and connect QuickBooks Online and your payment setup. Multi-location or franchise operators should set up each location or brand with its own pricing and documents before importing jobs. Use the training academy videos for office staff and crews.
Best for / Watch out for
Best for
Moving companies, including multi-location and franchise operators, that want sales, estimating, dispatch, crew, storage and payments in one system and are willing to go through a quote
Watch out for
No published pricing, so you need a demo and a quote to learn your cost. Some tools, such as Smart Insights analytics, are paid add-ons. Built only for moving and storage companies.
Available for these trades
Alternatives to SmartMoving
Matched on tool type, shared trades, price tier and team size.
Quote-only pricing, so compare on fit not cost; also strong for moving.
Quote-only pricing, so compare on fit not cost.
Publishes its price: from $289 a month for the company; also strong for moving.
Publishes its price: from $60 a month for the company; 30-day free trial.
Quote-only pricing, so compare on fit not cost; 7-day free trial.
Publishes its price: from $47 per user a month; 14-day free trial.
User reviews
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Frequently asked questions
How much does SmartMoving cost?
SmartMoving does not publish prices. Its pricing page names two plans, Smart Growth and Smart Pro, without prices, on 12, 24 or 36-month terms, so you need a demo and a quote. Add-ons such as Smart Insights are also listed without prices.
Who owns SmartMoving?
Founder and CEO Tobe Thompson started SmartMoving in Dallas in 2018. The growth equity firm Mainsail Partners invested $41.5 million in 2022, and in January 2026 SmartMoving announced it had acquired Remedy Payments.
Does SmartMoving handle long-distance and interstate moves?
Yes. SmartMoving says it covers local, intrastate and interstate moves across the US and Canada, plus storage and junk removal.
Does SmartMoving integrate with QuickBooks?
Yes, with QuickBooks Online. Its help center explains how to connect QuickBooks Online and sync opportunities, invoices, payments and refunds. Other listed integrations include Mailchimp, RingCentral, LiveSwitch, Wisetack and an open API.
Does SmartMoving work for multiple locations or franchises?
Yes. It supports multiple locations, brands and franchises, with separate pricing, payments and documents for each location or brand.
Ready to try SmartMoving?
No published price: ask SmartMoving for a quote.
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