SmartMoving vs Supermove
Head-to-head comparison of pricing, features, integrations, and use-case fit.
SmartMoving
All-in-one CRM and operations platform for growing moving companies
- Starting price
- From $399/mo
- Aggregate rating
- 4.9 / 5
- Best team size
- 5-500
- Free trial
- No
Supermove
Modern, venture-backed operations and AI platform for enterprise movers
- Starting price
- From $176/mo
- Aggregate rating
- 4.6 / 5
- Best team size
- 10-1000
- Free trial
- No
Quick verdict
SmartMoving: Growing and multi-location moving companies that want one platform for sales/CRM, estimating, dispatch, crew management, and payments.
Supermove: Growing-to-enterprise moving companies that want a modern system of record with AI sales tooling, replacing 3-5 disconnected systems.
User ratings favor SmartMoving (4.9 vs 4.6).
Supermove has a lower starting price (From $176/mo).
Decision matrix โ which one is right for you?
Pick SmartMoving ifโฆ
- โ Your situation matches SmartMoving's target profile: Growing and multi-location moving companies that want one platform for sales/CRM, estimating, dispatch, crew management, and payments
- โ Post-purchase satisfaction matters โ SmartMoving has a higher aggregate user rating (4.9 vs 4.6 on G2 + Capterra)
Pick Supermove ifโฆ
- โ Your situation matches Supermove's target profile: Growing-to-enterprise moving companies that want a modern system of record with AI sales tooling, replacing 3-5 disconnected systems
- โ Budget is the constraint โ Supermove starts at $176/mo vs $399/mo for SmartMoving
Pricing side-by-side
| Tier | SmartMoving | Supermove |
|---|---|---|
| Tier 1 | Custom (from $399/mo) โ Custom | Essentials โ $176/mo |
| Tier 2 | โ | Pro โ $275/mo |
SmartMoving starts at $399/mo on Custom (from $399/mo). Supermove starts at $176/mo on Essentials and scales to $275/mo on Pro. Supermove is $223/mo cheaper at the entry tier. At scale (5+ users), both platforms typically converge in price as you climb the tier ladder.
Pros & cons
SmartMoving
- + Higher aggregate user rating (4.9 / 5)
- + Native QuickBooks integration (bidirectional sync)
- โ Premium starting price ($399/mo) is steep for a one-truck startup
- โ Moving-industry-specific (not for other trades)
- โ Custom pricing requires a sales conversation
Supermove
- + Lower entry price โ From $176/mo
- + Native QuickBooks integration (bidirectional sync)
- โ Per-crew pricing can get expensive as you scale
- โ Enterprise-oriented (more than a small mover needs)
- โ Thinner third-party review base than incumbents
- โ Newer company
Implementation timeline comparison
SmartMoving
3-6 months for full deployment with dedicated implementation manager
Supermove
4-8 weeks self-service or with optional paid onboarding
Enterprise-tier platforms ($250+/user/mo) typically require 3-6 months with dedicated admin time, custom pricebook setup, and phased rollout to field techs. Mid-tier platforms reach operational status in 4-8 weeks with optional paid onboarding. Entry-tier platforms are designed for self-service onboarding in 1-3 weeks. Always plan for 2-4 weeks of parallel operation with your existing system before cutting over.
Feature comparison
Only in SmartMoving
โ No exclusive features โ
Both have
- โ scheduling
- โ dispatching
- โ estimates quotes
- โ customer portal
- โ quickbooks integration
- โ payment processing
Only in Supermove
โ No exclusive features โ
Integrations
Only in SmartMoving
โ None unique โ
Both integrate with
- โ quickbooks
Only in Supermove
โ None unique โ
Which fits better in each trade
| Trade | SmartMoving fit | Supermove fit | Winner |
|---|---|---|---|
| Moving | 10 / 10 | 9 / 10 | SmartMoving |
Vertical-fit scores combine feature coverage, customer base concentration, and the tool's own positioning for the trade. See methodology.
Frequently asked questions
Which is better, SmartMoving or Supermove?
Neither is universally better โ they target different buyers. SmartMoving is best for Growing and multi-location moving companies that want one platform for sales/CRM, estimating, dispatch, crew management, and payments. Supermove is best for Growing-to-enterprise moving companies that want a modern system of record with AI sales tooling, replacing 3-5 disconnected systems. See the decision matrix above for situation-specific guidance, or jump to the per-vertical winner table if you're in a specific trade.
Is SmartMoving cheaper than Supermove?
Supermove has a lower starting price (From $176/mo vs From $399/mo). However, total cost depends on team size, features needed, and tier โ see the full pricing breakdown above.
Can SmartMoving and Supermove integrate with QuickBooks?
SmartMoving integrates with QuickBooks natively. Supermove integrates with QuickBooks natively. Both work with QuickBooks Online; confirm QuickBooks Desktop support before signing if your accountant uses Desktop.
Do SmartMoving or Supermove offer a free trial?
SmartMoving: no free trial advertised; demo on request. Supermove: no free trial advertised; demo on request.
How long does SmartMoving vs Supermove take to implement?
SmartMoving: 3-6 months for full deployment with dedicated implementation manager. Supermove: 4-8 weeks self-service or with optional paid onboarding. Implementation length scales with pricing tier โ enterprise platforms ($250+/user/mo) require 3-6 months with dedicated admin time; mid-tier platforms typically reach operational status in 4-8 weeks with optional paid onboarding.
Can I migrate from SmartMoving to Supermove (or vice versa)?
Yes, but expect data normalization work. Customer records and active jobs typically import cleanly via CSV. Historical job data, recurring service agreements, and custom pricebooks rarely transfer perfectly โ most shops leave historical data in the source system as archival reference rather than migrating it. Budget 2-4 weeks of parallel operation between the two systems during the cutover.
SmartMoving vs Supermove: which has better customer support?
Both SmartMoving and Supermove offer email support across all tiers, with phone and live chat typically reserved for higher tiers. Response time SLAs vary by tier โ entry-tier customers usually get 24-48 hour email response; enterprise customers get dedicated account managers with same-day response. Read recent G2 reviews specifically for support-quality signals before committing.
Which is better for solo contractors vs growing teams?
For solo contractors and 2-3 person teams, the lower-priced option (Supermove) typically wins on cost without sacrificing core features. For growing teams (5-15 employees), evaluate based on which platform's upper tiers include the features you'll need at your 12-18 month projected scale rather than buying for today's team size. For established 15+ employee operations, the depth of enterprise features (reporting, multi-location, marketing attribution) matters more than entry-tier price.
Need a deeper look?
See our full reviews with detailed pricing tiers, integration depth, and weaknesses.