PSA vs Restoration Manager
Head-to-head comparison of pricing, features, integrations, and use-case fit.
PSA
Integrated job management, CRM, and accounting for property restoration contractors
- Starting price
- From $325/mo
- Aggregate rating
- —
- Best team size
- 5-200
- Free trial
- No
Restoration Manager
Restoration job-management software in the Verisk / Xactware ecosystem
- Starting price
- From $225/mo
- Aggregate rating
- 3.3 / 5
- Best team size
- 5-150
- Free trial
- No
Quick verdict
PSA: Property restoration contractors that want one integrated system for job management, real-time job costing, CRM, and accounting, with deep Xactimate/Xactanalysis integration.
Restoration Manager: Office-based restoration firms ($500K-$1.5M revenue) that want solid job tracking with QuickBooks integration inside the Verisk/Xactware ecosystem.
Restoration Manager has a lower starting price (From $225/mo).
Decision matrix — which one is right for you?
Pick PSA if…
- → Your situation matches PSA's target profile: Property restoration contractors that want one integrated system for job management, real-time job costing, CRM, and accounting, with deep Xactimate/Xactanalysis integration
- → You want broader feature coverage — PSA ships 8 core features vs Restoration Manager's 5
Pick Restoration Manager if…
- → Your situation matches Restoration Manager's target profile: Office-based restoration firms ($500K-$1.5M revenue) that want solid job tracking with QuickBooks integration inside the Verisk/Xactware ecosystem
- → Budget is the constraint — Restoration Manager starts at $225/mo vs $325/mo for PSA
Pricing side-by-side
| Tier | PSA | Restoration Manager |
|---|---|---|
| Tier 1 | Base (5 users) — Custom | Custom (~$225/mo) — Custom |
PSA starts at $325/mo on Base (5 users). Restoration Manager starts at $225/mo on Custom (~$225/mo). Restoration Manager is $100/mo cheaper at the entry tier. At scale (5+ users), both platforms typically converge in price as you climb the tier ladder.
Pros & cons
PSA
- + Native QuickBooks integration (bidirectional sync)
- + Broad feature coverage (8 core features)
- − Day-to-day operations can require more clicks than newer, more modern interfaces, and there is a mandatory $1,500 onboarding fee
- − It is restoration-specific, so it is not a fit for other trades
Restoration Manager
- + Lower entry price — From $225/mo
- + Native QuickBooks integration (bidirectional sync)
- − Dated interface and a slow mobile app
- − 3 Capterra rating
- − 'solid but rarely exceptional' — documentation-heavy shops may find features lacking
- − Adequate (12-24h) support response
Implementation timeline comparison
PSA
3-6 months for full deployment with dedicated implementation manager
Restoration Manager
4-8 weeks self-service or with optional paid onboarding
Enterprise-tier platforms ($250+/user/mo) typically require 3-6 months with dedicated admin time, custom pricebook setup, and phased rollout to field techs. Mid-tier platforms reach operational status in 4-8 weeks with optional paid onboarding. Entry-tier platforms are designed for self-service onboarding in 1-3 weeks. Always plan for 2-4 weeks of parallel operation with your existing system before cutting over.
Feature comparison
Only in PSA
- + job costing
- + crm
- + insurance xactimate integration
- + invoicing
- + reporting
- + field app
- + customer management
Both have
- ✓ job management
Only in Restoration Manager
- + scheduling
- + quickbooks integration
- + photo documentation
- + reports
Integrations
Only in PSA
— None unique —
Both integrate with
- ✓ xactimate
- ✓ quickbooks
Only in Restoration Manager
— None unique —
Which fits better in each trade
| Trade | PSA fit | Restoration Manager fit | Winner |
|---|---|---|---|
| Restoration | 9 / 10 | 7 / 10 | PSA |
Vertical-fit scores combine feature coverage, customer base concentration, and the tool's own positioning for the trade. See methodology.
Frequently asked questions
Which is better, PSA or Restoration Manager?
Neither is universally better — they target different buyers. PSA is best for Property restoration contractors that want one integrated system for job management, real-time job costing, CRM, and accounting, with deep Xactimate/Xactanalysis integration. Restoration Manager is best for Office-based restoration firms ($500K-$1.5M revenue) that want solid job tracking with QuickBooks integration inside the Verisk/Xactware ecosystem. See the decision matrix above for situation-specific guidance, or jump to the per-vertical winner table if you're in a specific trade.
Is PSA cheaper than Restoration Manager?
Restoration Manager has a lower starting price (From $225/mo vs From $325/mo). However, total cost depends on team size, features needed, and tier — see the full pricing breakdown above.
Can PSA and Restoration Manager integrate with QuickBooks?
PSA integrates with QuickBooks natively. Restoration Manager integrates with QuickBooks natively. Both work with QuickBooks Online; confirm QuickBooks Desktop support before signing if your accountant uses Desktop.
Do PSA or Restoration Manager offer a free trial?
PSA: no free trial advertised; demo on request. Restoration Manager: no free trial advertised; demo on request.
How long does PSA vs Restoration Manager take to implement?
PSA: 3-6 months for full deployment with dedicated implementation manager. Restoration Manager: 4-8 weeks self-service or with optional paid onboarding. Implementation length scales with pricing tier — enterprise platforms ($250+/user/mo) require 3-6 months with dedicated admin time; mid-tier platforms typically reach operational status in 4-8 weeks with optional paid onboarding.
Can I migrate from PSA to Restoration Manager (or vice versa)?
Yes, but expect data normalization work. Customer records and active jobs typically import cleanly via CSV. Historical job data, recurring service agreements, and custom pricebooks rarely transfer perfectly — most shops leave historical data in the source system as archival reference rather than migrating it. Budget 2-4 weeks of parallel operation between the two systems during the cutover.
PSA vs Restoration Manager: which has better customer support?
Both PSA and Restoration Manager offer email support across all tiers, with phone and live chat typically reserved for higher tiers. Response time SLAs vary by tier — entry-tier customers usually get 24-48 hour email response; enterprise customers get dedicated account managers with same-day response. Read recent G2 reviews specifically for support-quality signals before committing.
Which is better for solo contractors vs growing teams?
For solo contractors and 2-3 person teams, the lower-priced option (Restoration Manager) typically wins on cost without sacrificing core features. For growing teams (5-15 employees), evaluate based on which platform's upper tiers include the features you'll need at your 12-18 month projected scale rather than buying for today's team size. For established 15+ employee operations, the depth of enterprise features (reporting, multi-location, marketing attribution) matters more than entry-tier price.
Need a deeper look?
See our full reviews with detailed pricing tiers, integration depth, and weaknesses.