PSA vs ZenFire
Head-to-head comparison of pricing, features, integrations, and use-case fit.
PSA
Restoration job management, CRM and built-in construction accounting from Canam Systems
- Starting price
- Custom quote
- Best team size
- 5-200
- Free trial
- None listed
ZenFire
Fire inspection software from ZenTrades with NFPA forms, recurring inspections, scheduling and invoicing
- Starting price
- Custom quote
- Best team size
- 3-100
- Free trial
- 14 days
What actually separates them
Only the points where our data on PSA and ZenFire differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Trades served: PSA serves Cleaning Services; ZenFire serves HVAC, Plumbing, Electrical, Fire Protection & Life Safety. The other tool's entry does not list them.
- → Free trial: ZenFire offers a 14-day free trial. Our data records no free trial for PSA.
- → Integrations listed for one tool only: PSA: xactimate, xactanalysis, symbility, quickbooks; ZenFire: quickbooks online, quickbooks desktop, stripe, stax.
- → Fit for shared trades: PSA scores higher for Restoration (10/10 vs 7/10).
- → Features listed for one tool only: PSA: job management, crm, insurance xactimate integration; ZenFire: inspection checklists, compliance tracking, recurring scheduling.
Quick verdict
PSA: Property restoration contractors, including franchise groups, that want job management, CRM and full accounting (general ledger, payables, receivables, payroll and work-in-process) in one system tied to Xactimate and XactAnalysis.
ZenFire: Fire protection contractors, from solo inspectors to multi-company groups, that want NFPA forms, recurring inspections, scheduling and invoicing in one system and want to trial it before buying.
Vertical fit favors PSA in 1 of 1 shared trade.
PSA lists more integrations in our data (14 vs 6).
Decision matrix: which one is right for you?
Pick PSA if…
- → Your situation matches PSA's target profile: Property restoration contractors, including franchise groups, that want job management, CRM and full accounting (general ledger, payables, receivables, payroll and work-in-process) in one system tied to Xactimate and XactAnalysis
- → You work in Restoration: PSA has the higher vertical-fit score there (Restoration: 10/10 vs 7/10)
- → Integrations matter: PSA lists 14 integrations in our data, against 6 for ZenFire
- → You want a longer track record: PSA was founded in 1994, ZenFire in 2015
Pick ZenFire if…
- → Your situation matches ZenFire's target profile: Fire protection contractors, from solo inspectors to multi-company groups, that want NFPA forms, recurring inspections, scheduling and invoicing in one system and want to trial it before buying
- → You want to try before buying: ZenFire offers a 14-day free trial; our data records none for PSA
- → You serve several trades: ZenFire serves 5 trades in our data, against 2 for PSA
Pricing side-by-side
| Tier | PSA | ZenFire |
|---|---|---|
| Tier 1 | Custom quote: quote | 1-10 technicians: quote |
| Tier 2 | - | 11-25 technicians: quote |
| Tier 3 | - | 26+ technicians: quote |
| Tier 4 | - | Multi-company / PE: quote |
Neither PSA nor ZenFire publishes a price, so both need a quote before you can compare them. Request quotes for the same team size and feature set, and get what is included (users, integrations, onboarding) in writing.
Pros & cons
PSA
- + Higher vertical-fit score for Restoration
- + QuickBooks integration listed (QuickBooks (product not specified))
- + Founded in 1994
- − No published software pricing (demo and quote only) and no published contract, cancellation or refund terms
- − A broad system with accounting, payroll and job costing takes real setup and training
- − Switching means replacing more than a job tracker
- − Restoration focused, so not a fit for other trades
- − No free trial in our data (ZenFire offers 14 days)
ZenFire
- + 14-day free trial
- + QuickBooks integration listed (QuickBooks Online, QuickBooks Desktop)
- + Stripe integration listed
- + Serves 5 trades in our data
- + Founded in 2015
- − No published prices (quotes depend on technician and office user counts and the modules you add)
- − ZenTrades serves many trades, so check the depth of the fire forms you rely on
- − Offline use is not described on its feature pages
- − No published price: you need a quote
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for PSA only
- + job management
- + crm
- + insurance xactimate integration
- + payroll
- + equipment tracking
- + time tracking
- + esignature
- + field app
- + customer communications
Listed for both
- ✓ job costing
- ✓ invoicing
- ✓ dispatching
- ✓ reporting
Listed for ZenFire only
- + inspection checklists
- + compliance tracking
- + recurring scheduling
- + deficiency tracking
- + scheduling
- + estimates quotes
- + payment processing
- + inventory
- + photo documentation
- + gps tracking
- + mobile app
Integrations
Listed for PSA only
- + xactimate
- + xactanalysis
- + symbility
- + quickbooks
- + encircle
- + matterport
- + docusketch
- + moisture mapper
- + adp
- + paychex
- + twilio
- + mailchimp
- + magicplan
- + tramex
Listed for both
None in common in our data
Listed for ZenFire only
- + quickbooks online
- + quickbooks desktop
- + stripe
- + stax
- + the compliance engine
- + gravity
Which fits better in each trade
| Trade | PSA fit | ZenFire fit | Winner |
|---|---|---|---|
| Restoration | 10 / 10 | 7 / 10 | PSA |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, PSA or ZenFire?
It depends on your trade, team size and budget. PSA is best for property restoration contractors, including franchise groups, that want job management, CRM and full accounting (general ledger, payables, receivables, payroll and work-in-process) in one system tied to Xactimate and XactAnalysis. ZenFire is best for fire protection contractors, from solo inspectors to multi-company groups, that want NFPA forms, recurring inspections, scheduling and invoicing in one system and want to trial it before buying. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is PSA cheaper than ZenFire?
Neither publishes a price. Request quotes from both for the same team size and features.
Can PSA and ZenFire integrate with QuickBooks?
PSA lists QuickBooks (product not specified). ZenFire lists QuickBooks Online and QuickBooks Desktop. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do PSA or ZenFire offer a free trial?
PSA: no free trial in our data. ZenFire: a 14-day free trial.
Can I move from PSA to ZenFire (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
PSA vs ZenFire: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts PSA's best team size at 5-200 and ZenFire's at 3-100. PSA's entry price is no published price (quote only); ZenFire's is no published price (quote only). Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check PSA and ZenFire against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.