Service Fusion vs ServiceM8
Head-to-head comparison of pricing, features, integrations, and use-case fit.
Service Fusion
All-in-one field service software
- Starting price
- From $208/mo
- Best team size
- 5-50
- Free trial
- None listed
ServiceM8
iPhone-first job management app for small service businesses, priced by jobs per month
- Starting price
- Free tier available
- Best team size
- 1-15
- Free trial
- 14 days
What actually separates them
Only the points where our data on Service Fusion and ServiceM8 differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Entry price: ServiceM8 has a free tier; Service Fusion starts at $208 a month for the company.
- → Trades served: Service Fusion serves Roofing, General Contractors, Solar, Painting, Pressure Washing & Window Cleaning; ServiceM8 serves Pest Control, Fire Protection & Life Safety. The other tool's entry does not list them.
- → Free trial: ServiceM8 offers a 14-day free trial. Our data records no free trial for Service Fusion.
- → Integrations listed for one tool only: Service Fusion: quickbooks desktop, acorn finance; ServiceM8: xero, myob, zapier, mailchimp.
- → Fit for shared trades: Service Fusion scores higher for HVAC (9/10 vs 7/10), Plumbing (9/10 vs 7/10), Electrical (9/10 vs 7/10).
- → Features listed for one tool only: Service Fusion: dispatching, gps tracking, voip phone; ServiceM8: quotes, online booking, form automation.
Quick verdict
Service Fusion: Growing service businesses that want unlimited users on a flat monthly price.
ServiceM8: Small trade and home service businesses (electricians, plumbers, HVAC, cleaners, locksmiths, pool and pest control) whose managers use iPhones or iPads and who want pricing by job volume rather than per user.
Vertical fit favors Service Fusion in 6 of 10 shared trades.
ServiceM8 has the lower starting price (Free tier available).
ServiceM8 lists more integrations in our data (8 vs 3).
Decision matrix: which one is right for you?
Pick Service Fusion if…
- → Your situation matches Service Fusion's target profile: Growing service businesses that want unlimited users on a flat monthly price
- → You work in HVAC, Plumbing or Electrical: Service Fusion has the higher vertical-fit score there (HVAC: 9/10 vs 7/10)
- → You serve several trades: Service Fusion serves 15 trades in our data, against 12 for ServiceM8
Pick ServiceM8 if…
- → Your situation matches ServiceM8's target profile: Small trade and home service businesses (electricians, plumbers, HVAC, cleaners, locksmiths, pool and pest control) whose managers use iPhones or iPads and who want pricing by job volume rather than per user
- → Entry price matters most: ServiceM8 has a free tier; Service Fusion starts at $208 a month for the company
- → You want to try before buying: ServiceM8 offers a 14-day free trial; our data records none for Service Fusion
- → Integrations matter: ServiceM8 lists 8 integrations in our data, against 3 for Service Fusion
Pricing side-by-side
| Tier | Service Fusion | ServiceM8 |
|---|---|---|
| Tier 1 | Starter: $208/mo | Free: free |
| Tier 2 | Plus: $325/mo | Starter: $29/mo |
| Tier 3 | Pro: $533/mo | Growing: $79/mo |
| Tier 4 | - | Premium: $149/mo |
Service Fusion starts at $208 a month for the company on Starter; its top published tier, Pro, is $533 a month. ServiceM8 has a free tier (Free); its top published tier, Premium Plus, is $349 a month. ServiceM8's entry price is $208 a month lower.
Pros & cons
Service Fusion
- + Higher vertical-fit score for HVAC, Plumbing or Electrical
- + QuickBooks integration listed (QuickBooks Online, QuickBooks Desktop)
- + Serves 15 trades in our data
- + Founded in 2014
- + Flat monthly price per plan, not per user
- − Higher entry price than per-seat plans for small teams
- − Inventory, job costing and integrated voice start on Plus
- − GPS tracking and some document features are add-ons
- − No free trial listed
- − No free trial in our data (ServiceM8 offers 14 days)
ServiceM8
- + Lower entry price: Free tier available
- + 14-day free trial
- + QuickBooks integration listed (QuickBooks Online)
- + Serves 12 trades in our data
- + Founded in 2009
- − Built iPhone and iPad first
- − The Android app lacks some iOS features
- − Price climbs with monthly job volume
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for Service Fusion only
- + dispatching
- + gps tracking
- + voip phone
- + esignature
- + inventory
- + unlimited users
Listed for both
- ✓ scheduling
- ✓ invoicing
Listed for ServiceM8 only
- + quotes
- + online booking
- + form automation
- + card payments
- + asset management
- + time tracking
- + ios app
Integrations
Listed for Service Fusion only
- + quickbooks desktop
- + acorn finance
Listed for both
- ✓ quickbooks online
Listed for ServiceM8 only
- + xero
- + myob
- + zapier
- + mailchimp
- + deputy
- + workato
- + n8n
Which fits better in each trade
| Trade | Service Fusion fit | ServiceM8 fit | Winner |
|---|---|---|---|
| HVAC | 9 / 10 | 7 / 10 | Service Fusion |
| Plumbing | 9 / 10 | 7 / 10 | Service Fusion |
| Electrical | 9 / 10 | 7 / 10 | Service Fusion |
| Landscaping & Lawn Care | 7 / 10 | 7 / 10 | Tie |
| Cleaning Services | 7 / 10 | 7 / 10 | Tie |
| Pool Service | 7 / 10 | 7 / 10 | Tie |
| Locksmith | 7 / 10 | 7 / 10 | Tie |
| Garage Door | 7 / 10 | 5 / 10 | Service Fusion |
| Appliance Repair | 8 / 10 | 7 / 10 | Service Fusion |
| Handyman Services | 7 / 10 | 5 / 10 | Service Fusion |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, Service Fusion or ServiceM8?
It depends on your trade, team size and budget. Service Fusion is best for growing service businesses that want unlimited users on a flat monthly price. ServiceM8 is best for small trade and home service businesses (electricians, plumbers, HVAC, cleaners, locksmiths, pool and pest control) whose managers use iPhones or iPads and who want pricing by job volume rather than per user. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is Service Fusion cheaper than ServiceM8?
ServiceM8 has the lower entry price: a free tier, against $208 a month for the company for Service Fusion. Total cost depends on your team size, the plan you need and any add-ons; see the pricing table above.
Can Service Fusion and ServiceM8 integrate with QuickBooks?
Service Fusion lists QuickBooks Online and QuickBooks Desktop. ServiceM8 lists QuickBooks Online. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do Service Fusion or ServiceM8 offer a free trial?
Service Fusion: no free trial in our data. ServiceM8: a 14-day free trial.
Can I move from Service Fusion to ServiceM8 (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
Service Fusion vs ServiceM8: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts Service Fusion's best team size at 5-50 and ServiceM8's at 1-15. Service Fusion's entry price is $208 a month for the company; ServiceM8's is a free tier. Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check Service Fusion and ServiceM8 against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.