Service Fusion vs ServiceTitan
Head-to-head comparison of pricing, features, integrations, and use-case fit.
Service Fusion
All-in-one field service software
- Starting price
- From $208/mo
- Best team size
- 5-50
- Free trial
- None listed
ServiceTitan
All-in-one software for the trades
- Starting price
- Custom quote
- Best team size
- 10+
- Free trial
- None listed
What actually separates them
Only the points where our data on Service Fusion and ServiceTitan differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Price transparency: Service Fusion publishes its prices (From $208/mo). ServiceTitan does not, so you need a quote from ServiceTitan to compare them.
- → Trades served: Service Fusion serves Cleaning Services, Solar, Pressure Washing & Window Cleaning; ServiceTitan serves Pest Control, Fire Protection & Life Safety. The other tool's entry does not list them.
- → Integrations listed for one tool only: Service Fusion: quickbooks online, quickbooks desktop, acorn finance; ServiceTitan: quickbooks, sage, google ads, facebook.
- → Fit for shared trades: Service Fusion scores higher for Appliance Repair (8/10 vs 7/10); ServiceTitan scores higher for Roofing (9/10 vs 7/10), General Contractors (8/10 vs 7/10), Garage Door (9/10 vs 7/10).
- → Features listed for one tool only: Service Fusion: scheduling, invoicing, gps tracking; ServiceTitan: call booking, marketing attribution, payroll.
Quick verdict
Service Fusion: Growing service businesses that want unlimited users on a flat monthly price.
ServiceTitan: Established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting.
Vertical fit favors ServiceTitan in 3 of 12 shared trades.
Service Fusion publishes its prices (From $208/mo); ServiceTitan quotes only.
ServiceTitan lists more integrations in our data (7 vs 3).
Decision matrix: which one is right for you?
Pick Service Fusion if…
- → Your situation matches Service Fusion's target profile: Growing service businesses that want unlimited users on a flat monthly price
- → You work in Appliance Repair: Service Fusion has the higher vertical-fit score there (Appliance Repair: 8/10 vs 7/10)
- → You want to budget before asking for a quote: Service Fusion publishes its prices (From $208/mo); ServiceTitan quotes only
Pick ServiceTitan if…
- → Your situation matches ServiceTitan's target profile: Established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting
- → You work in Roofing, General Contractors or Garage Door: ServiceTitan has the higher vertical-fit score there (Roofing: 9/10 vs 7/10)
- → Integrations matter: ServiceTitan lists 7 integrations in our data, against 3 for Service Fusion
- → You want a longer track record: ServiceTitan was founded in 2007, Service Fusion in 2014
Pricing side-by-side
| Tier | Service Fusion | ServiceTitan |
|---|---|---|
| Tier 1 | Starter: $208/mo | Starter: quote |
| Tier 2 | Plus: $325/mo | Essentials: quote |
| Tier 3 | Pro: $533/mo | The Works: quote |
Service Fusion starts at $208 a month for the company on Starter; its top published tier, Pro, is $533 a month. ServiceTitan publishes no price, so ask for a written quote for your team size.
Pros & cons
Service Fusion
- + Publishes its prices; ServiceTitan quotes only
- + Higher vertical-fit score for Appliance Repair
- + QuickBooks integration listed (QuickBooks Online, QuickBooks Desktop)
- + Serves 15 trades in our data
- + Founded in 2014
- − Higher entry price than per-seat plans for small teams
- − Inventory, job costing and integrated voice start on Plus
- − GPS tracking and some document features are add-ons
- − No free trial listed
ServiceTitan
- + Higher vertical-fit score for Roofing, General Contractors or Garage Door
- + QuickBooks integration listed (QuickBooks (product not specified))
- + Serves 14 trades in our data
- + Founded in 2007
- − No published pricing (per-technician pricing, quoted on request)
- − No published price: you need a quote
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for Service Fusion only
- + scheduling
- + invoicing
- + gps tracking
- + voip phone
- + esignature
- + unlimited users
Listed for both
- ✓ dispatching
- ✓ inventory
Listed for ServiceTitan only
- + call booking
- + marketing attribution
- + payroll
- + membership management
- + pricebook pro
- + ai dispatcher
Integrations
Listed for Service Fusion only
- + quickbooks online
- + quickbooks desktop
- + acorn finance
Listed for both
None in common in our data
Listed for ServiceTitan only
- + quickbooks
- + sage
- + google ads
- + mailchimp
- + twilio
- + salesforce
Which fits better in each trade
| Trade | Service Fusion fit | ServiceTitan fit | Winner |
|---|---|---|---|
| HVAC | 9 / 10 | 9 / 10 | Tie |
| Plumbing | 9 / 10 | 9 / 10 | Tie |
| Electrical | 9 / 10 | 9 / 10 | Tie |
| Roofing | 7 / 10 | 9 / 10 | ServiceTitan |
| General Contractors | 7 / 10 | 8 / 10 | ServiceTitan |
| Landscaping & Lawn Care | 7 / 10 | 7 / 10 | Tie |
| Pool Service | 7 / 10 | 7 / 10 | Tie |
| Locksmith | 7 / 10 | 7 / 10 | Tie |
| Garage Door | 7 / 10 | 9 / 10 | ServiceTitan |
| Appliance Repair | 8 / 10 | 7 / 10 | Service Fusion |
| Handyman Services | 7 / 10 | 7 / 10 | Tie |
| Painting | 7 / 10 | 7 / 10 | Tie |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, Service Fusion or ServiceTitan?
It depends on your trade, team size and budget. Service Fusion is best for growing service businesses that want unlimited users on a flat monthly price. ServiceTitan is best for established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is Service Fusion cheaper than ServiceTitan?
Service Fusion publishes its prices (From $208/mo); ServiceTitan quotes only, so ask ServiceTitan for a written quote at your team size before comparing.
Can Service Fusion and ServiceTitan integrate with QuickBooks?
Service Fusion lists QuickBooks Online and QuickBooks Desktop. ServiceTitan lists QuickBooks (product not specified). Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do Service Fusion or ServiceTitan offer a free trial?
Service Fusion: no free trial in our data. ServiceTitan: no free trial in our data.
Can I move from Service Fusion to ServiceTitan (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
Service Fusion vs ServiceTitan: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts Service Fusion's best team size at 5-50 and ServiceTitan's at 10+. Service Fusion's entry price is $208 a month for the company; ServiceTitan's is no published price (quote only). Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check Service Fusion and ServiceTitan against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.