Service Fusion vs STACK
Head-to-head comparison of pricing, features, integrations, and use-case fit.
Service Fusion
All-in-one field service software
- Starting price
- From $208/mo
- Aggregate rating
- 4.3 / 5
- Best team size
- 5-50
- Free trial
- No
STACK
Cloud takeoff and estimating platform for contractors and subcontractors
- Starting price
- From $249/mo
- Aggregate rating
- 4.5 / 5
- Best team size
- 2-200
- Free trial
- No
Quick verdict
Service Fusion: Mid-size shops wanting unlimited users at flat pricing (no per-seat surprises as you grow).
STACK: Commercial and residential contractors and subcontractors that want a cloud-based, collaborative takeoff-and-estimating platform to get from plans to a profitable bid quickly.
User ratings favor STACK (4.5 vs 4.3).
Service Fusion has a lower starting price (From $208/mo).
Decision matrix โ which one is right for you?
Pick Service Fusion ifโฆ
- โ Your situation matches Service Fusion's target profile: Mid-size shops wanting unlimited users at flat pricing (no per-seat surprises as you grow)
- โ Budget is the constraint โ Service Fusion starts at $208/mo vs $249/mo for STACK
Pick STACK ifโฆ
- โ Your situation matches STACK's target profile: Commercial and residential contractors and subcontractors that want a cloud-based, collaborative takeoff-and-estimating platform to get from plans to a profitable bid quickly
- โ Post-purchase satisfaction matters โ STACK has a higher aggregate user rating (4.5 vs 4.3 on G2 + Capterra)
Pricing side-by-side
| Tier | Service Fusion | STACK |
|---|---|---|
| Tier 1 | Starter โ $195/mo | 1 user โ Custom |
| Tier 2 | Plus โ $298/mo | 2 users โ Custom |
| Tier 3 | Pro โ $398/mo | 3+ users โ Custom |
Service Fusion starts at $208/mo on Starter and scales to $398/mo on Pro. STACK starts at $249/mo on 1 user. Service Fusion uses flat per-company pricing (unlimited users at every tier) while STACK is per-user. The math crossover happens around 6-8 users โ past that, Service Fusion becomes meaningfully cheaper.
Pros & cons
Service Fusion
- + Lower entry price โ From $208/mo
- + Native QuickBooks integration (bidirectional sync)
- + Covers 5 trade verticals โ strong multi-vertical fit
- + Broad feature coverage (8 core features)
- + 12 years of product maturity (founded 2014)
- โ Higher entry price than per-user competitors
- โ UI feels dated compared to Jobber/Housecall Pro
STACK
- + Higher aggregate user rating (4.5 / 5)
- + Native QuickBooks integration (bidirectional sync)
- โ Annual per-user pricing is steep for small businesses and adds cost as you add users or features
- โ Reviewers cite limited mobile functionality and a desire for more prebuilt assemblies
Implementation timeline comparison
Service Fusion
4-8 weeks self-service or with optional paid onboarding
STACK
4-8 weeks self-service or with optional paid onboarding
Enterprise-tier platforms ($250+/user/mo) typically require 3-6 months with dedicated admin time, custom pricebook setup, and phased rollout to field techs. Mid-tier platforms reach operational status in 4-8 weeks with optional paid onboarding. Entry-tier platforms are designed for self-service onboarding in 1-3 weeks. Always plan for 2-4 weeks of parallel operation with your existing system before cutting over.
Feature comparison
Only in Service Fusion
- + scheduling
- + dispatching
- + invoicing
- + gps tracking
- + voip phone
- + esignature
- + inventory
- + unlimited users
Both have
Only in STACK
- + material takeoffs
- + takeoffs
- + estimating
- + ai assistant
- + proposals
- + reporting
Integrations
Only in Service Fusion
- + quickbooks desktop
- + quickbooks online
- + fleetmatics
Both integrate with
โ No common integrations โ
Only in STACK
- + quickbooks
- + procore
Which fits better in each trade
| Trade | Service Fusion fit | STACK fit | Winner |
|---|---|---|---|
| Plumbing | 9 / 10 | 7 / 10 | Service Fusion |
| Electrical | 9 / 10 | 7 / 10 | Service Fusion |
Vertical-fit scores combine feature coverage, customer base concentration, and the tool's own positioning for the trade. See methodology.
Frequently asked questions
Which is better, Service Fusion or STACK?
Neither is universally better โ they target different buyers. Service Fusion is best for Mid-size shops wanting unlimited users at flat pricing (no per-seat surprises as you grow). STACK is best for Commercial and residential contractors and subcontractors that want a cloud-based, collaborative takeoff-and-estimating platform to get from plans to a profitable bid quickly. See the decision matrix above for situation-specific guidance, or jump to the per-vertical winner table if you're in a specific trade.
Is Service Fusion cheaper than STACK?
Service Fusion has a lower starting price (From $208/mo vs From $249/mo). However, total cost depends on team size, features needed, and tier โ see the full pricing breakdown above.
Can Service Fusion and STACK integrate with QuickBooks?
Service Fusion integrates with QuickBooks natively. STACK integrates with QuickBooks natively. Both work with QuickBooks Online; confirm QuickBooks Desktop support before signing if your accountant uses Desktop.
Do Service Fusion or STACK offer a free trial?
Service Fusion: no free trial advertised; demo on request. STACK: no free trial advertised; demo on request.
How long does Service Fusion vs STACK take to implement?
Service Fusion: 4-8 weeks self-service or with optional paid onboarding. STACK: 4-8 weeks self-service or with optional paid onboarding. Implementation length scales with pricing tier โ enterprise platforms ($250+/user/mo) require 3-6 months with dedicated admin time; mid-tier platforms typically reach operational status in 4-8 weeks with optional paid onboarding.
Can I migrate from Service Fusion to STACK (or vice versa)?
Yes, but expect data normalization work. Customer records and active jobs typically import cleanly via CSV. Historical job data, recurring service agreements, and custom pricebooks rarely transfer perfectly โ most shops leave historical data in the source system as archival reference rather than migrating it. Budget 2-4 weeks of parallel operation between the two systems during the cutover.
Service Fusion vs STACK: which has better customer support?
Both Service Fusion and STACK offer email support across all tiers, with phone and live chat typically reserved for higher tiers. Response time SLAs vary by tier โ entry-tier customers usually get 24-48 hour email response; enterprise customers get dedicated account managers with same-day response. Read recent G2 reviews specifically for support-quality signals before committing.
Which is better for solo contractors vs growing teams?
For solo contractors and 2-3 person teams, the lower-priced option (Service Fusion) typically wins on cost without sacrificing core features. For growing teams (5-15 employees), evaluate based on which platform's upper tiers include the features you'll need at your 12-18 month projected scale rather than buying for today's team size. For established 15+ employee operations, the depth of enterprise features (reporting, multi-location, marketing attribution) matters more than entry-tier price.
Need a deeper look?
See our full reviews with detailed pricing tiers, integration depth, and weaknesses.